Location was great, situated between Hakata and Tenjin, two major shopping districts. It was easy for us to walk to the shopping areas and drop our shopping bags back at the hotel when we were tired. Only bone to pick is that it is a short 7-min walk to the nearest train station, which may be a tad far if carrying many heavy luggages. Hotel provided complimentary buffet breakfast, lunch, afternoon tea and dinner. The spread was amazing and food tasted really good. Staff was helpful when we needed to call a cab, and was prompt in seating us for our meals. Staff always made us feel welcome. Facilities and amenities were good. There was also a humidifier in the room that was really helpful in maintaining moisture levels in the room.

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Very cool hotel with clean, modern rooms. Breakfast was fantastic. Enjoyed the balcony. Great location in downtown Fukuoka, short walk to yatai food stalls, river, and downtown, and longer walk to the city park.

This was the best hotel I have stayed in thus far. It was immaculate. The staff were amazing and we were treated like royalty. The room was so big and so clean. The bath was huge. Bed was super comfy and it was great to be able to log in to my own streaming services at night after a long day of sightseeing. Top of the range equipment in the room. Location was great and easy to get to everything and public transport was close by. Buffet was available all day from 7am until 9pm (closed for change over between about 10:55-11:15am). From 11:15the desserts are AMAZING!!!!!!!! Overall it definitely felt more like a 5 star hotel.

The buffet, while great, was very extremely limited for vegetarians. I quickly got sick of bread and desserts. More daily variety of food would be good. It was pretty much the same food every day which resulted in us eating out for lunch and dinner after the first day. The only other small issue was that the bath was so big it left a narrow area for the shower.

Central location (for nightlife and public transport, albeit on the fringe of Nakasu which is a bit seedy, but definitely lively!); room was HUGE by Japanese standards (room 701, specifically), bath was enormous, everything was pristine clean; staff were polite and helpful. Not really related, but I lost my wallet upon my return to the hotel (dropped out of my pocket) and it had been handed into reception with all the cards and cash maintained - Japanese civilisation is remarkable!

Nothing to note. Will definitely stay again when in Fukuoka. Have tried many other hotels and comparatively this is a clear stand out.

3 meals were included, but we just took the buffet breakfast. Food was good. Room well appointed. Slippers were good quality. Big bath.

Air-cond not cold enough. Toilet flushed itself continuously, needed to power it off and on again to reset. I paid for parking and when I came back with the car, the space was taken by another car. So I parked in another space. When I came back to the car to fetch some stuff later, the staff told me I should move the cone to block the space that was allocated to me. I found it rude as I was not told this when he showed me my space.

Hotel with finesse, bonus lunch n dinner included on arrival, though we didnt use the service cos so many eateries around. Ambiance very nice, low key but excellent stay, highly recommended for a relaxing stay. Food also very well catered. Dressing area can be blocked off with a sliding door is a great design.

Very little critique cos everything has been thought thru and very nice and coordinated o, just that the sofas in the room a bit hard, looks great but would like to be able to lounge around after a whole day out.

Sleek and innovative design. The services were of a five star hotel. Full Asian and Western style breakfast, beautifully presented as a buffet. Lunch and dinner were offered without additional charge. The rooms were large and gracious, with a separate area for the bathroom. Coffee and tea in the room too. Location could nit be better--right between the two major districts and easily walkable to both. Staff exceptionally nice and helpful.

Hotel lacks a gym. Otherwise, nothing not to like!

Beautiful chic design. Well appointed furniture and interior design including exterior architecture. Great choice of western and Japanese Breakfast. Rooms are very specious with comfortable beds and great amenities. We had a very good experience at this hotel Staff was extremely helpful and professional

Needs more visibility and signage from the street

Fantastic all round - great location, great hotel. Added bonus of all food included in the price which was a surprise for us as I only booked breakfast. Would certainly stay here again. We were originally booked into a hotel next door but they cancelled on us last minute so this was a last minute booking which I am glad about in the end.

The room spacious, strategic location, breakfast and meals provided. The room cleanliness and comfortable. I requested if I can exchange small notes from hotel. The staff was obligated and asked how much you need. That was thoughtful.

It would be nice to have washing machine.