From the moment we stepped foot in this property we were greeted by the exceptionally welcoming staff who were so friendly, immediately offering to help us with our luggage! They were an absolute delight to interact with and were so polite and such gracious hosts. We felt truly spoilt! We stayed four nights and would highly recommend getting the breakfast every morning which was so delicious and authentic. Our room was beautiful and the perfect mixture of traditional tatami mats yet with the comfort of a luxurious modern bathroom and heating. Another highlight is the public bath which was the perfect temperature. The whole property was beautiful and very clean. We will be returning and recommending to all our friends and family!!

Nothing. We loved everything!

We had a great stay here! Highly recommended if you are looking for an authentic japanese experience, the staff is great they are there to support you with anything you need. The rooms are very good and traditional, we did not eat in the hotel but if we had the opportunity to go back we would love to try the food. The people running the place have the most welcoming and warm service. Truly a place I would recommend to my friends and family! Also its very close to the train station and one minute walking from one of the most beautiful wooden temples in kyoto.

Ohanabo was hospitable enough to accommodate my family (5 adults) despite only having a room fit for 4 adults, left. (We had reached out to Ohanabo via booking.com and paid for a room of 4 first, before topping up for the additional 5th person when we arrived). Although it was a little squeezy as what Ohanabo had given us a heads up on, it still fit us perfectly for our 2D1N stay in the ryokan as we are all relatively small in size. The staff were extremely welcoming and warm, always with a bright smile on their face and ready to help whenever we needed. The amenities were clean, and we enjoyed having the little treats they provided us, wearing our yukata, and using the onsen after a long day of travelling and walking. We had the kiseki dinner in our own private dining room, which was a wonderful experience - do prepare your tummy for it as it can be very filling despite the seemingly small portions! The breakfast the following day was delightful as well, and gave us the energy we needed for the rest of the day! Despite being situated near the Kyoto station, and by the roadside, the rooms were able to drown out the noise, and we had a restful night. Would definitely return again! Thank you for the memorable stay!

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The service quality and attitude of all staff are excellent, this must be a good model of how Japanese people treat and respect their guests at a very nice, convenience way. So impressive, they think about detail things too to make our stay comfortable and homey. Breakfast was really nice. Common bath is also good to heal the fatique after long day out there especially when the weather out was chilly cold. Location is so good, in the center but still very quiet. In front of Ohanabo there was a nice big shrine to start our exploration of cozy, beautiful, culturistic Kyoto. Definitely recommended.

Nothing

This was such a wonderful ryokan with the kindest, most hospitable staff. We wanted to have a traditional kaiseki dinner, however the night we were staying was the chef’s off night. The owner of Ohanobo made reservations for us at a beautiful hidden gem and even drove us there and back! The breakfast at the ryokan was one of our favorite meals. We had a beautiful direct view of the Higashi Hongan-ji temple right outside our window. The location was a perfect 8 minute walk to the Kyoto station. If we were taking a taxi anywhere, the lovely staff called it for us and ensured we were set. Such a cozy, comfortable stay that really allows you to appreciate the traditional ways. Highly highly recommend!

The staff was amazing! It was our first time staying at a Ryokan but the staff helped guide us through everything. They were so kind, polite, and very attentive to help with any of our needs. The location is excellent with a huge temple across the street and Kyoto station/tower just a walk away. Also, they gave us fresh authentic Japanese cuisine during our stay that I’ve never had before but it was all delicious!

The third floor bathroom can get very hot to the point that I was sweating after using it. The bean pillows were hard to adjust to as well.

An incredible stay, exceeded our expectations in every way. The staff were exceptional, so enthusiastic at every opportunity and couldn’t have done more to help us, including ordering our luggage forward at late notice and going above and beyond. Very clean and charming space with a lovely Onsen. It was a must do experience for us and we would stay again if we get the chance. Around 5 minutes walk from Kyoto station and a readily available 10 minute Uber to all the traditional old town sites.

It really met our expectations in every way.

Everything! Cleanliness is very important for me. I notice corners and counters and under chairs and if bathroom/toilet is clean or not. Never mind if place is old, as long as it's clean. And this place is obviously kept very clean. The A/C, another very important amenity that matters to post-menopausal women, worked well and I liked that we could control the temperature in the room ourselves. The age of the facility also gives it character. It feels like a real traditional Japanese inn! I love the simple yet tasteful decor. Also, other little details like the well-chosen toiletries mattered to me. I loved the delicate fragrance of the body soap and shampoo! And I can't say enough about the breakfast and dinner. So intricately prepared and beautifully laid out that it wowed us! Everyone served with a smile, especially Satoku-san annd Ayako-san, and, when we asked, patiently explained what the dishes were. Every little dish was exceptionally delicious, as well! On our last day, we were esp in a hurry to get to Kyoto station to catch our train to the airport. We didn't realize theres a super long line to claim paper tickets for our on-line reserved seats. So while I lined up to get the tickets, my son hurried back to the ryokan to fetch his brother and father and call a taxi. My son said Ayako-san happened to be leaving also and when he asked if she can help us call a taxi, she offered to drive them to the station herself! That's really going above and beyond what we expect from them! My son was just so amazed by her kindness and hospitality!

None. And not that I didn't like it but a family room with 2 bedrooms or just a division would have been perfect. But of course, we realize it's a very old building and it is what it is. I'm just happy they were able to accommodate the 4 of us so we could experience a ryokan. We all slept very well! The staff are just so helpful and attentive!

The minute we entered the ryokan, we were greeted with warm smiles and friendly greetings! The ladies who are managing the accommodation are ABSOLUTELY WONDERFUL. When we moved to a hotel, someone from our group immediately said that they miss Ohanabo because of the staff there. That in itself already says a lot. The rooms are as advertised and quite comfortable! We even had free yukatas to use during our stay, such a pleasant surprise! The entire place has a charm that you truly only get with a ryokan. PLUS THE VIEW OF THE TEMPLE FROM OUR WINDOW WAS AMAZING. We also loved the public bath. Everything was clean. I would book Ohanabo a thousand times again. Highly recommended!

Nothing really. If you’re looking for an authentic ryokan experience, this is the place for you.

The hotel is in an excellent location, within walking distance to the train station and many points of interest. The staff were very pleasant and welcoming, and they went beyond to make sure my stay was as enjoyable as possible. I requested dinner and breakfast service, both of which were delightful.

There was nothing that I did not like because I set my expectations properly. This is a traditional hotel, so some modern amenities are not available such as in-unit bathrooms. Other items are period-appropriate, so you will not get the latest technology, but again, this is not a problem if you understand what you are reserving.