If i can rate it 20/10 i would. Not a fan of capsule hotel but this one is surprisingly comfy. Stayed here for the sauna. Did not expect it to be so big and a commercial 3-levels super sento. Sauna is open 24hrs. They have all the toiletries you need and more. Once you understand how things work this place is magic. Staff all very nice. Breakfast spread is great (only japanese food tho). I will return to kyoto just for this place. Location is centered in gion. Very clean very proper. Best sauna in japan (based on my limited experience)

I didn't like that I spent so much time in the sauna day & night that I skipped exploring the city. Even when im out all i think about is going back to the sauna 😂 Oh and the locker space is too small. No space to work so i just set up in the dining area.

- Nice sauna and spa area. - clean room with air-con, earplugs, headphones, tv, alarm - lots of equipments

Please improve: - it is very annoying to wear sandals for 5meters walking and elevator before the spa area. Move shoe locker at ground level. Lots of shoe changes. - Please write signs in spa area and massage menu in English. - Lots of rules when to wear what. Simplify and write in English. - Very narrow personal locker.

1/ Love the location. 2/ Great options of sauna facilities 3/ bedding was as comfortable for a capsule hotel 4/ Breakfast while quite similar daily was decent for a capsule hotel 5/ Polite staff who tried their best to communicate in English 6/ Well staffed and there seems to always be someone cleaning some part of the property

1/ There could be more water points 2/ Compared to another capsule hotel I stayed at in Tokyo, complementary beverage options could have been more 3/ Somewhat strange rules which include wearing of their attire when wanted to take the elevator to the showers/sauna.

The staff are always helpful, the facilities are awesome. It quite honestly exceeded my expectations in many aspects. The check in and out are very smooth. I quite loved it there! There was an exceptionally friendly lady at the reception and unfortunately I didn’t ask her name to praise her here. She was always helpful and kind. With a bit of humor and compassion. I always loved to interact with her. Seeing her would make me smile.

The breakfast time until 9 am is way too early. Some people want to wake up a bit later on vacation and have their breakfast at 9 or even 10. But finishing at 9 is really uncool. Would be great if the hotel management saw this comment and made the right changes.

location , capsule is nice and hotels is really clean ,

you can’t have access to the spa , sauna, breakfast if you have tattoos . staff didn’t really speak English , laundry price are so expensive 40 euros for almost nothing and even lost clothes.

Seriously the best modern accomodation of my stay in Japan, would give higher than 10 if I could. Loved it here. Excellent value for money. Included ammenities( towels, pyjamas, razors, brushes, hairdryers, soaps/lotions/creams, etc) Public bathing included showers, steam sauna, cold bath, hot bath, jacuzzi bath. Plus two outdoor rooftop bath/lounge areas. Included breakfast was fantastic, continental, but more of a Japanese menu than western (fried/grilled mackerel, tofu with toppings, miso, braised pork, rice, eggs, and more). Lounge area with comfortable reclining chairs with chargers and tvs. Clean and spacious capsule with tv. Pyjamas and towels readily available everywhere. Fantastic staff with service in English. I cannot sing praises of this place enough, it was really the best. Variety of massage styles and lengths available at a reasonable rates

EVERYTHING! The location is great. The Hotel with breakfast included, top!. Everyday fresh sheets, pijama and bottle of water in the capsule. Reception open 24 hours. The workers are all of the really nice!!! The Onsen, 24 hours open (I think, if not, they close just a couple of hours), with 3 different Saunas and a great outside Spa with views of the city. Every bathroom was ready with toothbrush, razor and anything you can need. The installations are clean and new. It's definitely one of the best experiences that I've had in my whole life. Best relation between price and quality ever. I recommend it 200%. (Just in case you have tattoos, you have to cover them to use the Onsen)

That I had to leave.

The SPA is really good, especially the one on the roof. Capsules are big and comfortable. The Hotel location is really good: walking distance from Gion. The neighborhood is full of restaurants and pubs.

Breakfast was no satisfying at all, I would improve it. In my opinion there are probably too many rules in the Hotel, but maybe it's just a matter of getting used to them. It's definitely an experience. The staff don't speak English really well, so sometimes it's a bit complicated to understand all the rules.

The hotel is literally right next to the Geisha district. It's also on one of Kyoto main roads. I loved the warm and helpful staff. The facilities are amazing, I even got a shiatsu massage that was out of this world. If you are tattoed, they let you use the public baths under the condition of covering them up (they give you tape to do it).

Nothing, even if the staff had some issues with english, you can communicate easily using google translate.

I like the way it is organized and how they assisted their guests with respect. I like the amenities, great food and accessible in Kyoto tourists' destinations and other historical spots. Kudos to Julia, one of the front desk staff, she is very helpful, courteous, and with a very good customer service/concierge skill.

None that I can think of. Maybe to CCTVs in the bathhouse area and the size or the locker room (width). Just keep it up and maintain the great service and quality of your facilities.