The bedrooms are really cozy, the private toilet/shower is a big plus and the facilities are very clean private and well organized. The free rental bikes are a really fun way to discover the city (we recommend to everyone to try them). They serve tea and coffee refills throughout the day as well and they seem to have cheap and tasty meals (we didn't try them during our stay but it looked delicious).

Nothing really it was a great experience !

Interesting location on the top floor of a mall. The staff was friendly. The common area is really nice with all kinds of ammenities like tables to dine at, microwaves, water and coffee stations, desserts to buy, and a computer station with several computers at your disposal. The room itself is simple and clean. Somebody in another review commented the windows don't open, but ours did. We had fresh air whenever we wanted. Hotel was a pleasant 20min walk to Mastumoto Castle(must visit).

The bed mattresses! So uncomfortable! Please Matsumoto M, invest in some decent mattresses. Otherwise, the hotel is great.

We stayed in the ladies’ capsule section and it was excellent- aside from the capsule bed, you also get a tall locker, desk, and some floor space with a curtain so you have privacy and space. It’s really nicely done. The bathrooms were clean (little mould on the shower ceilings, but it is Japan after all and things go mouldy here quickly) and the common lounge area was open and welcoming. There were lots of amenities to use, for those who needed them, and free coffee and multiple types of tea. We didn’t use the public bath owing to small tattoos- they might want to review this, I don’t think they’ll have too many gangsters to worry about, somehow! Staff were very kind, all spoke English (even when I started in Japanese) and overall it was a great experience.

The entire hotel was heated to much above our comfortable level- even in a skirt and a tshirt, I was sweating even whilst sitting in the common area, and the capsule was too warm to sleep well. If only it wasn’t so hot, we’d have rated it a 10.

I stayed in the Grand Cabin- male. Prices flucuate on these but if you can snag one it is worth it. You own little room. Facilities and amenities are amazing and was extremely quiet. The other general use area of the hotel were also excellent. Close to trains and bus. Also has free bicycle rental.

Nothing.I extended my stay as I enjoyed my first night here so much. Amazing value for the money.

What a great surprise. Excellent location, few minutes walk from both bus n train station. We could store all our luggage before check in with ease n come back later. Bedrooms were surprisingly big for a Japanese budget hotel. Enough space even for our snowboard bags. Note that im talking about Japanese standards. Double bed was small but enough for me n my husband ( we are not super big n tall). Everything worked fine and they also have free bikes for rental which is very convenient.

Nothing really. Onsen was closed when my husband try to use it but that was not really a big issue.

Great location, 5 minutes away from station and walking distance from attractions. It's a capsule hotel but I took a separate room (with a curtain instead of a door) and it was super comfy. I didn't have time to try the communal bath but the showers, etc were very clean and they provide all the necessary amenities. The bed was very good and the hotel was very quiet.

Nothing

This was an awesome base for exploring Nagano area! Super close to the train and bus (easy walk to both), plenty of nearby restaurants and convenience stores. The highlight was the free bike rentals, which are available first come first serve, for 3 hours per person per day. The receptionist did not speak English but was very patient with Google translate and generous with an extra pillow. Hotel was quiet and clean. Beds were firm, but our room was far bigger than in Tokyo!

deluxe single woman room very spacious. Enough space for all kind of luggage, room had own locker and several charging possibilities. Bike rental was for free for set amount of time, however more than sufficient to explore the area. Great common area which can be used throughout the day with hot water, tea for free. Wasabi plantation not far from Matsumoto.

Note - people with tattoo will not be allowed to the hotel Onsen, not terrible, but consider it in case you have a tattoo.

Hotel was incredibly clean. Capsules were nicer than I was expecting and the bathrooms had all the toiletrees one needs - they even provide loungewear. Free bike rental for 3 hours was a great way to quickly explore Matsumoto. Location was convinient and it was helpful that the desk was open quite late.

The location was a bit confusing in the building, and some entrances close after a certain time. Also the pillow was a bit lumpy and the capsule a bit too warm.

Great location, 5 mins walk from the station and bus stops. 15-20 min walk to the castle and art museum. I liked having the extra space with the superior pod so you had somewhere to get dressed, somewhere to put your luggage and a small desk. The bathroom was clean and modern with plenty of free toiletries and use of hair dryers. For 500 yen I thought the breakfast was pretty decent, particularly the Japanese breakfast with fish, rice and miso soup. Good communal area with free drinks. Amazing choice of manga to read!

The pods were very warm and the fan didn't seem to do much 🥵 I don't think I'd want to use them in summer.