The location was great and convenient the basement level goes right into the shopping mall which goes right into JR (which mind you is still a maze, but thats not the hotel's fault). The staff were great, really sweet, and endearing. The staff were proficient at English but understood intuitively that I wanted to learn and practice my japanese and they were more than gracious to assist kindly. Both I and my partner really enjoyed the body/ skincare products. The pillow set was great but I was giddy to find that there were other options for different types of sleepers. And also extra things could be loaned in case they were needed. And they had free ice blocks available after the hot springs. I visited a number of different hotels with different price points and target demographic - from budget to luxury and I feel that this one offered the best in value and experience. I'm giving it a 9 only because of 2 reasons - the tattoo issue and selfishly - the fact that I don't want it to become so popular that it gets booked out! But they deserve recognition!

I didn't like the fact that the spa was not accessible to my partner (who has tattoos, and in his country it is seen more as art not as gangster activity). I have lived in Japan in the past and I understand the connection between tattoos and hot spring/spa but i was hoping to introduce it to him as it is a part of japanese culture I really love. I hope that maybe there can be allocated time slots for people who have tattoos even at a limited time. I understand however that it may be seen as compromising culture. And to be fair, most spas/hot springs were like this. It was just the only thing I felt sad about.

The hotel is located at walking distance from the station, you can even walk below the ground along a shopping street if the weather is not good. I loved the views, the cleanliness, the silence and the onsen bath with sauna, it was perfect to fight jetlag. Employees were more than nice and helpful. I would definetly go back again when I visit the city next time.

Really nothing, I loved everything about this accomodation.

The service staff is excellent, there's an onsen, and they provide amenities for you to use. Additionally, you can borrow extra pillows. Convenient travel is ensured as you can take the elevator to B1 to connect to the walkway leading to JR and Meteitsu train.

The standard-sized Japanese rooms generally accommodate only one large suitcase at a time, but the advantage is that you can store your suitcase under the bed.

The location of the hotel was excellent, close to Nagoya Station and connected by subway. Great place to stay if you intend to take trains to other locations around the area.

The room that I stayed in is really only suitable for single occupation. It is a bit tight for two but really great for one. Other than that, there is really nothing much not to like about this hotel.

The interior design of the hotel room is new, modern and extremely clean. The level of the room is high (on 13th floor), and has a city view without obstacles. The location of the hotel is very convenient, which is 8 minute walk from the Nagoya train station. It’s just on the main road to the station. Easy to find on the Google map. The staff who served us at the reception during our stay (3 days 2 nights) are very polite and responsive.

The room that we stayed is very clean with all new facilities, but the room is rather small. The bed and the pillows are very comfortable.

New hotel, view of Nagoya castle from my room. Steam iron available. Kind and professional staff. Free ice lollipops at the Spa exit with flavors such Cola, melon etc. Everything invited for relaxation: the TV welcome music and message, the spa etc. There was a readily available cable to charge phones etc.

The room was a bit small and the toilet is just close to the bed. The sink to wash hands after the toilet is in the room.

I stayed for three nights and got to know the area well. It is very conveniently located. Although it is not right next to the station, you can walk underground, which was nice since I was there in the middle of winter. I did not take any meals there, but I appreciated the public bath and comfortable room. They put me on a high floor so I could enjoy the view.

Comfortable room. Very quiet. Good view from the room on the top floor.

The restaurant is quite small, there are not so many seats. Although the breakfast buffet tasted nice, there were not many choices. But for a female solo traveler for staying only one day, the hotel was just the right choice.

Due to tayphoon we could not go from Tokyo to Kyoto and decided to make a last minute stop in Nagoya (last station with shinkansen that day). We decided to stop at Sanco Inn. It was a good choice. Location is close to train station with connecting underground passage. Clean but tiny room with all necessary features. Nice view on Nagoya. Great hotel spa for evening traditional bath.

Tiny room

Close to Nagoya station. It's walking distance but I think you can also take one subway stop. Immaculate rooms with all the amenities. Staff was friendly and efficient. I will definitely stay here again if I visit Nagoya again.

Everything was great!