Location is excellent! Many restaurants near the hotel and just next to entrance to underground shopping center, but access by staircase only. Coffee machine in the lobby is good. The lobby is spacious.

For those who visit Nagoya the first time, it is very difficult to identify the route from JR station to the hotel, particularly with luggage, as there are not many escalators or lifts in the JR and Meitetsu station. If hotel can provide a route from JR station, it would be very good! The room is so small that it is very difficult to manage two suite cases.

All went very well, we like this hotel brand

Just would be great if bathroom would be renovated too, my personal opinion it does not match Resol cozy design and the smell is a bit ‚old‘ in there - but still fine. Comparing to other 2 Resol hotels (Tokyo and Kyoto) this would be on the last place. The policy about plastic key lose is a bit ridiculous - 1500 YEN for lost key is way too much, isn‘t it? We forgot one in the room and been offered to go back to the room to bring it or pay the fee. As a guest I felt not nice being forced to go back to the room.

Location was good, easy access to Nagoya Station. We walked to Dolphin Arena for Sumo. Staff was helpful, room was clean, and great nightwear.

I think room could have been arranged more efficiently. I stayed in a smaller room in another city, and had enough room to open a large suitcase, which was very hard to do in this room. One morning we thought we would try breakfast downstairs. Went downstairs, and entrance from hotel was locked. Went outside, and entered from street entrance, but didn't seem like anyone was working, even though it was still within breakfast hours. Ended up going to Family Mart.

short walkable distance to nagoya station, well stocked amenities in room and freely available extras like bath salts and fresh coffee provided at the lounge. free to browse books at lounge too were a welcome sight. room and bathroom were very clean, nice and comfortable, even sleepwear provided! staff kindly provided luggage storage for a whole day after we checked out in the morning and returned in the evening. note to travellers with large luggages, recommend to use main train exit and road crossings to reach hotel, the underground pass exit closer to the hotel only has stairs.

Accessible location to Nagoya Station with just 5 steps to the underground street, restaurants and shops. Free-flow coffee is offered in the lobby at all times. The staff members were nice and helpful. The check-in/out process is extremely efficient. The self-service washing and drying machine is great for travelers.

The standard check-out time at 10am was a bit too early. Even the room with the largest size was only able to accommodate 2 adults, yet still be cozy.

The staff are very accomodating and polite. The room was really clean and cosy when I entered. The location is really good and you have easy access to the train stations. For people who wear makeup, the bathroom lighting is really good. They are also able to arrange luggage forwarding. Overall, I really enjoyed my stay!

I was told that there will be cleaning on the 4th day of my stay, but I am not sure why my room was never cleaned. However, I am sure they would have cleaned it if I had informed them, I just didn't have time...

Love interior design. There are coffee machine, ice machine and bath powder for self service at anytime. The shampoo has a cypress scent. I love it. The smell inside the hotel is very fragrant. Convenient location for travel There is a unimall underground passage in front of the hotel. And there are a lot of restaurants. Nearby there is a supermarket for tax refund and a large bookstore.

The free space in the room is too small to open the suitcases for 2 people at the same time.

The room is exactly what you need for a short weekend in Nagoya. My friend and I went for a concert over the weekend and it was just the right distance from everything. Very quiet at night, but still right next door to a lot of nightlife (and Nagoya Station!). It also conveniently has a subway entrance/exit right in front of it which is super convenient and a popular chain ramen restaurant on the basement level. You also get fresh towels everyday.

The beds are very, very small. I understand they were twin sizes but turning around or moving for someone taller than 5’5 gives you a bit of a heart attack since you feel like you’re about to fall. They’re also extremely firm and the pillows are too soft.

LOTS of space, like an amazing amount. Location was a 5min walk STRAIGHT from the station. Ichiran Ramen next door and ontop of a underground shopping mall. Literally nothing to not like about this hotel.

This is a business hotel so it aims to deliver a "Japanese business" stay, however don't let that deter you from choosing this place. A little while away from the 'night life' area, but if it's a quiet and comfortable night sleep that you want - look no further!

The hotel had a great lobby. Cool design, great picture window sitting area to watch the city go by. Close to the station and so convenient to the underground passages to it that helped on a rainy day. The breakfast was excellent!

The rooms were so small. We couldn't really open our suitcases on the floor and we could barely move around with two of us in the room. Also, the window wouldn't open. It felt stuffy.