The Harmonie Embrassee is a boutique hotel extremely close to the train station and shops. It oozes luxury and the ‘welcome drinks’ upon arrival were a wonderful touch. The room was extremely spacious, bright and classy. The special touches to help us celebrate our 30th Wedding Anniversary, didn’t go unnoticed. Towels in the shape of swans forming a love heart and rose petals on the bed were an absolute surprise The mini bar was generously stocked for our complimentary consumption. The bathroom products were by Bulgari and the spa overlooking the city of Osaka was exquisite! The spectacular views from the balconies were breathtaking and the extreme kindness, generosity and respect shown to us by all the staff at the Harmonie Embrassee was humbling and greatly appreciated. We would highly recommend this beautiful hotel when staying in Osaka.

It was perfect!

When I shipped my suitcases from another hotel to Harmonie, I phoned reception to find an enthusiastic male colleague who spoke fluent English, and reassured me that my 3 of my big 28 inch suitcases would be in my room by the time I got there. Communication in English is usually difficult in Japan hotels and the previous hotel I stayed at was a 5 star hotel (The Marriot) in Tenoji and even all of the staff members there couldn’t speak as fluently as this male staff at a mere 3 star hotel. He answered my questions on Booking.com immediately in detail, and when I called the hotel, he already knew I was the one who posted the question! So good to have the suitcases delivered to my massive room and to see them actually there! I was so relieved to see my luggage safe and sound. The room was large enough that I could lay flat all 4 of my large 28 inch suitcases and a carry on open with all my shopping in it. And there was still a lot of space to walk around. This was possible in the room 1405 I stayed in, not to mention this hotel is a thumbs up if you’re a smoker. The balcony was huge. You could literally have 2 big golden retrievers run around there! The hotel staff permitted me to smoke on the balcony with an ash tray on a small table with two comfy outdoor chairs to sit on. There were outdoor slippers too. For shopping’s sake in Umeda, I definitely will be back to this hotel and will extend my stay instead of staying at Hotel Hankyu Respire or Villa Fontaine Umeda in Osaka. Mainly because the beds are so comfy and the rooms are larger. They also make up your room from morning until 5pm! Perfect for people who sleep in.

No shampoo, conditioner and body wash inside the shower. They give you 2 “packets” each sealed in a plastic Ribena/Cool Aid drinking looking bag every day but I find that a bit scarce for a girl. The shower took time to get heated and there was no rainforest shower. The side table had a USB charger rectangular thing that was really dusty but otherwise the room was impeccably clean and comfortable. The female staff didn’t help me fill in the Yamato suitcase delivery paperwork, whereas other hotels I’ve stayed in Japan did. They also didn’t know how to speak moderately good English so it was hard to communicate.

This hotel was such a luxurious experience and everything just felt perfect from the moment we walked in! The rooms were HUGE, stunning, spotlessly clean, the view on the huge balcony was incredible! The beds were SO comfortable. They had so many fun things in the room that we enjoyed (robes, high quality bath products, coffee machine). They had a crib for our baby, with a personalized hand written note and baby bath products - so beyond thoughtful. Every night there was a choice of alcohol, snacks, drinks that we enjoyed so much! The staff were super helpful from the minute we checked in. The location was 10 minute walk from the train station (we took an airport shuttle directly from there!), 2-3 minute walk from restaurants, shopping area. We got SO much for the price we paid and it was such a great experience, we were so sad to leave!!!

We wish we could've stayed there longer! Everything was perfect.

It was very luxurious and very big room almost a suite. Had a balcony and settee as well as 2 big beds. It was in a good position reasonably close to trains and lots of shops. There were drinks available in the lobby each night which were free and well done.

There was a smell in the bathroom and the tiles were cracked on the bath. The carpet was stained and there were dings and scratches in the furniture. So it wasn’t as luxurious as we first thought but still pretty good. They just need to get some finer details sorted and it would be great.

A 10/15 minute walk from the nearby Osaka station (depending on the exit you take!) its a spacious, clean and friendly hotel. The staff were very helpful and friendly, and helped us with a few things throughout the days. The room was incredibly spacious, had an in-room air purifier which was great. The hotel is near a raised highway however we didn't notice any noise at all. Our room had a balcony which was great to sit out on and enjoy the view. The design of the hotel is contemporary with modern features and the built in jacuzzi jets in the bathtub were a welcome relief from a long day of walking!

If you want 330degree views of Osaka with balconies on both sides, then book a King Suite (Vivid White room). Having said that the bath is too small ( I’m 6’2”) and the shower over the bath is not ideal - there was enough spare room in the 3 room appartment to accommodate a separate shower. Despite these issues it is worth the stay for the views.

The bath is too small and impractical, there should have been a separate walk-in shower. The carpet in the lift lobby was worn - if you are going to install a dark blue carpet then you need to replace as soon as it starts to wear, otherwise install a carpet that masks the issue.

The room was lovely and the decor all flowed well throughout the suite. The bathroom was breath taking in addition to the massive balcony. The views from the room were beyond amazing! The staff was incredibly accommodating and did a wonderful job accommodating us for the special occasion!

The absolutely only thing that could be done is replacing or repairing the quality of the carpet as it was torn in a lot of places, there was visible wear and tear on the furniture such as chipping/discoloration, and the walls were scuffed in several locations.

Great location, a short walk to Umeda Station. Incredibly helpful and courteous staff. Clean rooms, with excellent toiletries provided (literally everything you'd need for an overnight stay). A large balcony area spanning the length of the room.

The room was hot, there was a very good fan unit provided, but for some reason the temperature would always get too warm, even with the heating off or AC on.

Basically, everything is perfect. It met my expectations. Location is convenient (walking distance to subway, JR Umeda) along the way there are shops, eating places, etc. Lawson and 7-11 are nearby. Housekeeping is very professional. Staff are very helpful despite their fact that they don't really speak English, but their service is good. I definitely will go back to this hotel. Thank you so much to the staff and housekeepers!

Nothing but only one feedback the pillows are soft.

The staff in this beautiful hotel were exceptional. Very helpful and more than willing to ensure guests were comfortable. The room was large and had a great veranda to sit, relax and take in the city views.

Nothing to complain about really except it was hard to communicate sometimes with some staff who weren’t fluent in English.