This stunning historic hotel is located close to numerous very good restaurants and in easy walking distance to the ferry to Valetta. Breakfast was very tasty each morning and varied. Staff in the hotel were very helpful and friendly. The swimming pool was never crowded and had the most wonderful views over the harbour. Would definitely visit again in the future.

Breakfast was table service but it would be nice to have some items that you could help yourself too as staff didn't always remember your full order.

Fabulous location on the harbour, with 5 minute ferry to Valetta and wonderful restaurants very close by. The hotel is beautifully restored, modern while capturing a feeling of historically authentic. Welcome drinks were well-received! The pool on the roof was an excellent place to cool off after a day of exploring the islands. Breakfast was beautifully presented and very tasty. Staff were attentive and exceptionally helpful; remembering our names and going over and above to offer things like beach towels for our daily excursions were obvious reasons of why this hotel continues to get high ratings with guests.

Hardly worth mentioning but perhaps it would have been nice to have some area of fixed shade at the rooftop pool for windy days when the umbrellas couldn’t be used.

Great location and unique design created by locating the hotel in a medieval fortress. Convenient ferry to Valletta just around the corner. Very good breakfast. Super nice and helpful staff. Amazing city view from the rooftop pool. Very good airport transfer service at a reasonable price.

Breakfast orders sometimes come with minor errors. Rooms could be cleaner - room floor was not clean enough to walk barefoot. Also, salt deposit from the medieval ceilings and walls falls everywhere in the room or bathroom (but that's the price you pay for a room in such location).

Room was big enough and comfy, great to have iron in the room as it become less popular these days. Also the access to rooms is off the main entrance which to my mind is good.

There were several minor things: 1. vanity set missing 2. tooth paste, tooth brush missing 3. small thing regarding light switching - there are two entrances to toiletry, but only one place for switching. 4. please consider changing TV so it has Youtube at least, because your channel selection is very poor.

The location is the hotels main value. A nicely developed and restaurated part of an old Maltese city fortification. The ferry boat to Valetta is 1min per foot from the location. The ferry needs 10min to cross over the Main harbour to Valeletta where most of the museums, cathedrals and cafes are located. Parking is possible in fron t of the hotel. The staff is very nice and welcoming and asks about your wellbeeing. Enough coffee, tea, drinks and snacks at the minibar........ Fast internet!

Don't expect a daily changing touristic program etc., although they will arrange or book everything you ask for. But this is nothing I would count negatively.

The location was excellent with ferry service into Valletta a short walk from the hotel. A lovely rooftop pool with views. Room extremely comfortable and spacious. Staff extremely friendly and welcoming. Would 100% recommend and would return.

Breakfast service was sometimes slow. Had to order off a menu (including cereals, continental etc) therefore food would arrive as and when. Perhaps a buffet style for cold food would be more practical and easier for guests? We often had to ask for lots of little things multiple times e.g milk, teaspoons, cutlery etc.

We had a wonderful stay at Cugo Gran Macina over the long Easter break. The hotel occupies a fortress-like building from XVI-th century and feels very special. Our suite with harbour view was very spacious with a double-height ceiling and a nice French-style balcony. Our suite had all the nice amenities you can expect from a solid 5* hotel. What makes this hotel extra-special are its staff - they are very friendly, welcoming and efficient and can gladly help with restaurants/ private tours/ taxi bookings.

We loved almost every aspect of our stay at the Cugo Gran Macina! The staff were really friendly and helpful. Our room (Corner Suite), was the perfect size for the two of us and also finished to a high standard. The breakfasts were amazing and the dinner was a fantastic experience as well. It was my 50th birthday during my stay and staff put some balloons and a cake in my room when we were out which was a nice touch.

Nothing

The room looked straight onto the harbor. Great view of the docks with boats and superyachts directly in front of our room and then beautiful old buildings on the other side of the dock. The ferry to the old town was a one minute walk from the hotel. There were restaurants within walking distance of the hotel and when we dined in the hotel restaurant we found the food there was very very good. The pool on the roof was a welcome delight at the end of the day, as were the mobile gelato vendors on the harbor close to the hotel.

Not much to dislike about the hotel.

We liked the location although it is off the beaten track. Our room was great and spacious, and the staff very pleasant. The pool deck is lovely.

With the restaurant being closed, it was somewhat lacking in atmosphere. However, we enjoyed the quiet.