Incredible value for money during my off peak stay in January. Everything works really well in terms of room size, decor, style and friendliness of the reception staff. The hotel is a very well executed blend of old and new and absolutely lives up to the boutique hotel description. Super nice design details everywhere, amazing staircase, high ceilings and a sundeck and plunge pool on the rooftop. Reception staff were lovely, extremely generous with their time and provided lots of essential information which proved totally invaluable - location of various bus stops, route numbers etc. Location was also perfect, close to the yacht harbour and right in the middle of a wonderful old unique neighbourhood full of character old buildings. It's also a very easy hop on the bus to Valletta centre.

No breakfast options offered however lots of recommended snack bars and cafes close by.

The location is very good if you want to be close to Gzira and Valetta. The staff was lovely and very welcoming. The room and the entire hotel was clean and well designed.The hotel is built from 2 combined traditional Maltese townhouses, which gives it its unique look.

The bed was too hard and we could literally see and feel the springs jamming into our ribs, so something so basic wasn't taken care of with a good comfortable pocket mattress with good padding. And I know Malta has access to some really good mattresses I lived here ;) The view from our room was on a wall and we only had a tiny window that wasn't easy to open.

Great location and lovely room which was cleaned every day to perfection. Best part were the amazing staff, especially the lady on reception who we saw most of, very polite and extremely helpful in explaining everything when we first got there, especially with regards to how to get to different places across the whole of Malta. We booked knowing it didn't serve breakfast and the receptionist pointed us towards a lovely café just around the corner called "Busy Bee" where we had breakfast every day.

I cannot even think of anything we didn't like about this hotel during our stay.

Super clean, beautiful decore, brilliant a/c and bathroom

This is not a fault with the hotel but the location of the hotel is not ideal for holidaymakers. It was our first time in Malta so we did not know which location was the best to stay. After visiting, I would recommend staying in either Valetta or Sliema as they are the areas with more going on. The area of this hotel is more like residential living. You can walk to Valetta but it takes around 45 minutes with a very steep hill and similar time to Sliema. If I was to come back to Malta I would chose to stay in either of these areas instead. However, if the hotel is in the area you want to be in then this is definitely a great option for you.

We had a very pleasant 7-day journey in Chapter 5 hotel in May 2023. The bedroom met our expectations and the staff is really helpful and kind if you need any assistance or indications for your trip. The location is ideal because a lot of bus stops are near to fully enjoy Malta (La Valetta, Sliema, northern beaches and bus 41 direct access to Cirkewwa for Comino & Gozo visits).

A few points could be improved : the provided towels were not of best quality (some of them were a bit torn due to usure), soundproofing was not optimal, because a sole closed door separated our bedroom from the other and we could hear our neighbours (e.g. snoring). Also, during our stay, there were repair works in the hotel therecore we could not fully enjoy the rooftop terrace and it leads to periodic disturbance due to noise.

The room was cleaned and bed made every day which I liked. The tea bags and milk containers were replaced every day which I appreciated. The ladies at reception helped me with directions and ordered a taxi for me when I asked. They gave me instructions on how to get around which was very helpful. The hotel was close enough to Valletta for me to walk which I prefer, but they gave me info on buses etc.

The sound of other people entering, or leaving their room on arrival, did tend to echo through the building, sometimes late at night. Maybe a runner down the hallway would muffle the sound. The neighbours made a lot of noise in the lane next to the building about 2 or 3 am. I don't know if that can be controlled.

Everything was amazing. We were welcomed by very friendly staff who gave us useful information for our trip (what to see, what to do in the following days). Staff is kind and friendly. Our room was perfectly clean. Houskeepers kept our room tidy every day. They left clean towels for us every day. Location is fantastic for exploring the whole island because it is few minutes away from the bus station. Our flight was late in the afternoon so we left our luggage at the reception for free.

I absolutely loved my stay at the Chapter5 Hotel! the staff was so lovely, very kind and always giving great advice and recommendations! The room was quite spacious, the bed was very very comfy, I had a great night's sleep. in general the room was quite clean, just the floors were a tad bit dusty - but no big deal. the hotel is nicely located, close to some nice restaurants, not far from bus stop, going to Valletta City in maybe 15min. - all in all I had a wonderful stay there!

the house is quite badly soundproof - you can hear other people in the staircase or in neighboring rooms fairly easy. so if someone wants a very quiet environment, or needs that for them to get some sleep, this hotel maybe might not be the fit.

After considering the high opinions on booking.com and its convenient location, we chose Chapter5 as our home base for exploring Malta. To our surprise, the venue surpassed our high expectations. The staff went out of their way to ensure that our stay was comfortable, enjoyable, and unforgettable. We are grateful for the Chapter5 team's dedication to creating a welcoming atmosphere for guests. We highly recommend Chapter5 to anyone traveling to Malta and anticipate returning in the coming year!

The duty manager is a charming and very helpful lady, and she did an excellent job in giving me great advice on what to look at on Malta, and how to get there. The room was really spacious, price-performance-ratio was unbeatable. Also, several good restaurants and cafés are nearby. Ta'Xbiex is the city part closest to the old centre of Valletta.

Nothing to complain about - my only "wish" may have been a somewhat more central location (in Valletta old town proper), but this level of comfort was unavailable at the price offered by Chapter 5 Hotel. And the duty manager explained to me which bus to take from a stop in walking distance that took me right to the centre within minutes. Problem solved! Still, compared to many others, the location really is quite central.