Location. Reception staff - Miloš, his welcome as well check in was professional and informative, intern do not know her name but she welcome us directly to the room. Excellent breakfast with stunning seaview. Very good service from all who served breakfast, but want to highlight especially Sandra whose friendliness and smile welcome us every morning.

Everything was good. Small suggestion to housekeeping - floor in the room could be vacuumed or sweeped in 7 days.

Nice view over the harbour from the breakfast room.

The "Urban rooms" are located in a slightly shabby annexe of "The Strand Hotel" (where you check in and have breakfast). The TV didn't work.

The building is 20 seconds away from the main building where the main facilities are, just around the corner. Great location close to everything you need, shops, caffes, public transport and ferry services. The breakfast was absolutely amazing. There were a lot of options to choose from so even though they served the same things every day you could easily make so many combinations with the food given. The waiters in the restaurant are all efficient and kind. Special thanks to Sandra who made us feel at home! The room and bathroom were so big! We even had a little balcony. Towels are changed by your liking simply by leaving them on the floor if wished to be replaced. Cleaning staff come every day and tidy everything up just like the first time you walked into the room. We were a little skeptical about the neighborhood but all over it is one of the safest places we traveled to. Couldn’t be more pleased with our stay!

The building has a set temperature so If your feeling cold you cant do much. We called the reception and maintenance came right away to try and fix this but everything is automated so nothing could be done so they gave us another room to sleep in so props to them!

very clean, decent breakfast, good facilities by the water

The location was central to bars, restaurants and public transportation.The rooms at Urban Rooms are a good size and just around the corner from the hotel. We loved the hotel , the staff were friendly and attentive the breakfast was good and the view from the dining room was super. The attached restaurant Grana was also lovely with good quality reasonably priced food.

The room we had was ground floor number 100, the negative side was the street noise, cars and people on a busy little street. The delivery vehicles and drivers to the supermarket across the road also quite noisy. It was not possible to have the window open because of this. With a stay of only 4 days it was not to bad but a different room and it would be perfect.

Rooms were big, fresh towels every day and lots of storage. FREE Big continental breakfast every day. Hotel was on the side of 115 Strand, who had a 24 hour concierge. Option to use the outdoor lido opposite the building with free sun beds and umbrellas (usually £25 a day), 115 Strands pool and Sauna or the hot tub on top of Urban Rooms.

Area was noisy, as lots of construction going on but windows were sound proof. The hot tub was a little old but everything else was quite new.

very good location, very nice and clean room. Great breakfast at fantastic terasse. very nice staff at breakfast. big store with food just in front of hotel which works all the time-great. jacuzy on the roof terace, nice.

very uncomfortable pillows, very high and very hard. bad sound isolation.

The room was modern with so much space. We had a coffee machine, kettle, iron and ironing board for our own use. We loved the fact that we could use the Aqualuna and jacuzzi at no additional costs. The lady came every day to clean our room, the towels were also changed to clean ones. Option to eat breakfast on the terrace with an amazing view for a small fee, but was worth it. The location is great, lots of restaurants around, close to the boats that go to Gozo and Blue Lagoon Island.

Our room 100 was located on the ground floor so we heard everyone coming into the hotel and people outside. It was also quite dark in that room. The selection of the food was quiet poor, we usually ate the same things for 4 days.

The hotel is in very good location, close to the main street, but quiet. The room is spacious and clean.

When we came to the hotel at 23.00 we faced the closed door in the hotel and realized that there is no reception here. There was note that the reception is on hotel 115 (that is in fact close), but we arrived very late, tired and do not know the place, and was a little bit shocked that can not enter the room and that we are going to looking for another hotel we did not hear before (and did not see its location in advance). So my suggestion is the hotel to inform the guests in advance where is reception and check-in point.

Great location and a room with a balcony and a big comfortable bed. We were just a walk away from the ferry to Valletta, great bars and restaurants in St. Julians and across the street is a big supermarket. Not to mention that we loved the beach club Aqualuna, which is also a short walk away by the sea.

Very bad coffee at the breakfast location, so a very disappointing start for the day three days in a row - we tried the brewed options and both coffee machines at breakfast, all very bad. On the brighter side as our room had a coffee machine, then we asked for extra pods for the Nespresso.