Amazing quality of staff, always very responsive and nice. The restaurants level is also quite high, we had very fine meals with some good diversity of food. Entertainment was also very qualitative with great live bands. Deep tissue massages were really good as well. Very large pool that almost spans the entire width of the property gives you a sense of space and luxury.

Location is very good, about 25 minutes’ walk from Puerto Morelos center along the beach. The beach is of very fine sand and swimming is ideal. The resort is very nice, upscale and well maintained. The rooms are large, it is recommended to take a sea view room with balcony. The food is excellent and was a big surprise for an all-inclusive resort where food very often is not more than average.

The seaweeds on the beach are a problem although the hotel does its best to clean the beach every day. The guests are older and there is not so much swinger activity as one would expect from a swinger resort. The disco was already empty at 23.30 h most nights; a big contrast to Desire Riviera Maya where the disco is crowded well past midnight and there are much more swinger activities with a younger crowd.

Desire Pearl is a unique property that is very welcoming and comfortable. All the staff, without exception, is helpful and polite. The Bellmen - Alexis and Vincent - welcome you and start your vacation on the right note. They ask if you need anything and always follow through. Reception is smooth and easy. Luis at the lobby bar has a smile on his face and is quick to get you a cool beverage. At the pool Antonio, Horacio, Miguel get you a chaise with towels, and are quick to move umbrellas to give you sun or shade. They all work hard. Oliver and Annabelle are fantastic and work constantly to bring beverages or even food if you would like it to the pool. Caesar is now in customer service and came around several times asking how things are going and anything he could do for you. Doing a wonderful job. Carlos is an amazing room service server. Every morning he would bring breakfast and make sure you had everything needed, all with a smile on his face. And of course the playmakers work tirelessly. Candice and Kia are full of energy and make sure you feel welcome and engaged. Bella, Sam and the others are fantastic working hard everyday to keep the atmosphere lively and entertaining. I can't imagine the place without them. The bartenders at the pool bar are simply the best and probably work the hardest of all. Overall, a great vacation and can't wait to go back.

Nothing really to not like. Food is good with variety. Drinks are plentiful and lots of choices - not everything but enough. Wine choice is not the best, but have to say better than it's been in the past.

My husband and I had a great time at this resort - lovely staff (from reception to pool to restaurants/bars to housekeeping), fun and likeminded guests, nice facilities and highly entertaining playmakers and performances. Nice selection of food and drinks too - all delicious. We certainly let our hair down and made the most of everything on offer.

Only downside is that we did not stay for longer!

This is an excellent place to relax and be pampered by a wonderful and attentive staff. Atmosphere is one of a kind as are the other guests. Everyone is very friendly and open. Staff goes out of their way daily to make your trip special. Food is way above average for an all inclusive.

The ONLY negative was our room was next to construction going on as they expand the resort. Thankfully they didn't start until around 10 am, but they would go until after 6 pm. So, if you wanted to relax in your room before dinner it was impossible!!!

We liked the food, the room, the staff. We loved being able to enjoy each other openly with respect for others and vice versa. Loved being in a place where sex is non judged. Will definitely consider going back.

We love the beach but the seagrass problem is unfortunate. The one thing we totally disliked was the constant selling of extra services and club membership. Ugh, what a turn off ! We planed on doing at least a couple massage but the staff insisting on signing up for the spa; and the club membership sales aggressiveness was terrible. It cheapens the resort and Its the only reason why we would consider not going back.

Friendly staff all across the board. Vincent making me a cappuccino every morning Special dinner at Suki before we checked out. Nico chef and staff.

No toiletries in the bathrooms or refilled.

The sensation of freedom and respect of everyone. The staff was amazingly friendly and welcoming. The entertainment staff was lovely and the shows were awesome. We only take great memories from our holiday at the Pearl!

Close proximity of all amenities.

Makeup mirror didn’t work. Pearl restaurant was not as good as the other restaurants.

great all inclusive resort with a brilliant animation team. fabulous service

the beach was unavailable due to excess seaweed…. which smelled awful 24/7