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$123Calle 10 Sur S/N x 5 y 7 Sur, La Veleta, Tulum, 77780, Mexico
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+1-833-728-2041211 reviews
1/29
Outdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Tour desk
Sun deck
Private entrance
Terrace
Welcome to Basic Tulum, where the jungles of Quintana Roo meet the blissful ambiance of a charming 3-star retreat! Situated just 1mi from the lively heart of Tulum, our hotel is the perfect jumping-off point for travelers eager to explore bohemian beaches and ancient ruins. Enjoy the touch of relaxation with our fabulous outdoor swimming pool, or indulge in a splashy adventure at the on-site water park (extra charges apply). For those looking to unwind with a drink in hand, our sun deck awaits, while the garden views add a serene touch to your stay.
With cozy rooms featuring air conditioning, free WiFi, and kitchens equipped with all the essentials, you'll feel right at home while still embracing the spirit of travel. Each room boasts a private entrance, spacious balconies, and luxurious extra-long beds, making it perfect for those lazy mornings. Feel free to explore the nearby Tulum beach or take a stroll through the quaint streets lined with local shops and eateries; after a day of adventures, retreat to the comfort of your room complete with free toiletries and breathtaking views.
Tulum has a lot to offer, and our guests certainly think we're the cherry on top! With over 211 reviews, our friendly staff and welcoming atmosphere have garnered positive feedback from travelers looking for a slice of paradise. Starting from just $123 per night, Basic Tulum promises a memorable experience that melds excitement and relaxation. You can find us at Calle 10 Sur S/N x 5 y 7 Sur, La Veleta, ready to welcome you to your new favorite getaway!
As the sun begins to set over the lush landscape, unwind by our stunning outdoor swimming pool designed exclusively for adults. The tranquil atmosphere provides the perfect backdrop for sipping cocktails or enjoying a quiet moment amidst the serene surroundings. For those seeking a bit more excitement, our on-site water park (available for a nominal fee) guarantees fun for the whole family. It’s a splashing good time that invites laughter, joy, and unforgettable memories—so don't forget your sunblock!
Dining in Tulum is an adventure in itself, and we’re conveniently just a stone's throw from some of the area's most scrumptious local eateries. Whether you're craving mouthwatering tacos, fresh ceviche, or delightful street food, you’ll discover a treasure trove of flavors right around the corner. After satisfying your taste buds, take a leisurely stroll through the charming streets, where vibrant shops and bohemian markets showcase local artistry, handmade crafts, and unique souvenirs just waiting to be discovered. Let Tulum’s enchanting energy sweep you off your feet!
When you return from your day's explorations, our cozy apartments with spacious balconies await you, offering the perfect vantage point to soak in the stunning vistas. Relax in your personal vacation oasis, complete with air conditioning and a fully equipped kitchen tailored for all your culinary desires. You can truly make the space your own, whether you're preparing a snack or enjoying a quiet evening in after soaking up the beach vibes. With a welcoming atmosphere, refreshing amenities, and a prime location, Basic Tulum will leave you with memories that linger long after your tan has faded.
Closest airports
Cozumel International Airport
41.3miOutdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Tour desk
Sun deck
Private entrance
Terrace
Kitchen
Non-smoking rooms
Beach chairs/Loungers
Patio
Garden view
Kitchenware
Kitchenette
Garden
View
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Bathtub
Show 25 photos
Apartment with Balcony
1 King Size Bed
410 sqft
Garden view
Kitchen
Private Bathroom
Kitchenette
+
More details
Experience the ultimate comfort and relaxation in our spacious 409 sqft apartment with a beautiful garden view, private bathroom, kitchenette, and a tranquil balcony. This apartment is perfect for 2 adults and 1 child, and features a king-size bed, bathtub, flat-screen TV, and all the necessary amenities for an unforgettable stay.
8.9
211 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Lyle
8.2
March 2023
The staff were very cordial, and the facility was intimate - not crowded with loads of people. Somebody in the neighborhood had a rooster that reminded me of my childhood 6 times a minute all day long. The hot water and A/C worked great. The price paid was substantially discounted and made a good value. Can't describe value without specifying price.
Unfortunately, the neighborhood is just too trendy for itself. I imagine real-estate prices and rents are skyrocketing, but that's entirely out of line with the state of the actual infrastructure.
Annika
9.1
December 2022
The staff was amazing. Enrique and Mayumy did everything to make us feel at home. Special thanks to Enrique for taking such good care about our questions and needs. The room was very big and comfortable. Air conditioning worked great. Wifi was also great and worked very well. There are a lot of good restaurant options around. Bikes are offered for rent in the hotel.
The hotel is not very close to Tulum center, which can also be good as it was quiet with less traffic. It is far from the beach.
Willmccdxb
9.1
February 2023
Room large and clean, we had the top floor with balcony and table etc. All windows have mosquito nets and there is a ceiling fan as well as AC. Small communal area downstairs was useful and the staff always cheerful and helpful. It is walkable to loads of restaurants and a short drive to the beach.
nothing to complain about
Beth
10
December 2021
We stayed at Casa Santiago for two weeks and would highly recommend this hotel. The staff (Ernesto and Enrique) were amazing - friendly and very helpful. Maria did a great job at cleaning our room. The room was very large and comfortable and we had a lovely balcony overlooking the courtyard. There were several nice restaurants in the area where we enjoyed our meals. We spent a lot of time at la playa Los Pescadores. The beach was clean and the water lovely for swimming.
Antonia
9.1
April 2023
Great beds, large room, super clean, super friendly staff, very close to great food. We forgot our passports in the room and they kept it safe until we were able to go back to the hotel to get it back.
The pool is really small, the pictures of pool are misleading
Dunja
10
February 2022
Very friendly staff, bikes to rent for 150 mxn pesos without any troubles. Nice an big room very comfortable. Airconditioner worked perfectly. Best rooms we had so far in Mexico! Bars in a fiew meters. Very nice italian restaurant 5 minutes away. I had an online exam for university and it was so calm, I could easily concentrate. The wifi worked fine.
Matthew
9.1
April 2022
Big room, and nice staff during the day.
Lack of facilities, I.e. can’t buy drinks from the hotel, nor is there any info re. ordering in food. Towels were dirty 2 days. Need a car to explore Tulum properly
Joelle
10
April 2022
Staff is very helpful and friendly. Location is just perfect next to many main spots and we can rent bykes and ATV with the hotel which is greaat. We felt like home at Casa Santiago, will recommend this place 100%
Nika
10
March 2022
I loved how helpful Enrique and Martin were super helpful. They went above and beyond to help us with car rentals, room bookings, suggestions about Tulum and even other places. Very friendly and helpful staff. Thank you. We really enjoyed our room as well. Had the best sleeps :)
Nina
10
June 2021
The staff is super nice and helping with everything! The room was big and clean, even a fridge in there! Renting a bike is possible and you can explore the city. I really liked the location because is really quiet there. I really enjoyed the stay there.
The WiFi is not the fastest. And I was there in low season, I had no breakfast there. (This was totally fine for me, but if it’s important to you, you should ask them!)
Attractions
Tulum
3.1miGrand Cenote (Gran Cenote)
3.1miTankah Park
3.2miCasa Cenote
7miCenotes Sac Actun
9miCenote Dos Ojos
10miXel-Ha
11.1miMuyil
12.3miAkumal
16.9miXotik-Ha EcoPark
24.3miKantun Chi Ecopark
24.6miSian Ka'an Biosphere Reserve
26.4miAttractions
Tulum
3.1miGrand Cenote (Gran Cenote)
3.1miTankah Park
3.2miCasa Cenote
7miCenotes Sac Actun
9miCenote Dos Ojos
10miXel-Ha
11.1miMuyil
12.3miAkumal
16.9miXotik-Ha EcoPark
24.3miKantun Chi Ecopark
24.6miSian Ka'an Biosphere Reserve
26.4miAirports
Cozumel International Airport
41.3miLocation
Age restrictions
Availability
Outdoor swimming pool
Free Private Parking
Free wifi
Air conditioning
Tour desk
Sun deck
Private entrance
Terrace
Kitchen
Non-smoking rooms
Beach chairs/Loungers
Patio
Garden view
Kitchenware
Kitchenette
Garden
View
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Bathtub
Accessibility
Upper floors accessible by stairs only
Activities
Water park
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Wardrobe or closet
Food & Drink
Tea/Coffee maker
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Family rooms
Laptop size safe
Mosquito net
Non-smoking rooms
Private entrance
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Kitchen
Kitchenette
Kitchenware
Microwave
Refrigerator
Living Area
Desk
Media & Technology
Flat-screen TV
TV
Outdoors
Balcony
Garden
Outdoor furniture
Patio
Sun deck
Terrace
Parking
Free Private Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Clothes rack
Drying rack for clothing
Fan
Socket near the bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Safety features
Access to healthcare professionals
First aid kits available
Spa
Beach chairs/Loungers
Outdoor swimming pool
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
View
Garden view
Pool view
View
From 15:00
Until 23:00
Guests are required to show a photo identification and credit card upon check-in
From 07:00
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available at a location nearby (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
This property accepts cash only.
At what times are check-in and check-out at Basic Tulum?
Should you choose to stay at Basic Tulum, the doors are open for check-in between 03:00 PM and 11:00 PM. Kindly check out by 11:00 AM.
Does Basic Tulum offer complimentary parking?
Yes, there is parking available at Basic Tulum. The parking is free and private, located at a nearby location. It is not necessary to make a parking reservation.
What are the rates at Basic Tulum?
Basic Tulum offers accommodations starting at $123. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.
Which room categories can I book at Basic Tulum?
The hotel offers an Apartment with Balcony, which is a 409 sqft room that does not permit smoking. It can accommodate 2 adults and 1 child, with 1 King size bed as the bedding option.
Room Name: Deluxe Double Room Room Type: Double Room Smoking allowed: False Accommodates: 2 adults, 1 children Beds: 1 x Queen size bed
The hotel also provides Deluxe Double Rooms, which are Double Rooms with a Queen size bed. These rooms have a no smoking policy and can accommodate 2 adults and 1 child.
Room Name: Suite with Sea View Room Type: Suite Room Size: 527 sqft Smoking allowed: False Accommodates: 2 adults, 2 children Beds: 1 x King size bed, 1 x Sofa bed
For those seeking a larger space, the hotel offers Suites with Sea View. These Suites occupy 527 sqft, feature no smoking rules, and can accommodate 2 adults and 2 children. They are equipped with 1 King size bed and a Sofa bed.
What activities does Basic Tulum offer?
At Basic Tulum hotel, guests can enjoy their time by taking advantage of the leisure amenities available. One option is to relax and cool down at the outdoor swimming pool. The pool is open all year round, allowing guests to enjoy it regardless of the season. Another way to spend time at the hotel is by visiting the water park, which offers entertainment for guests of all ages. Additionally, guests can enjoy some sunbathing on the sun deck or relax in the beach chairs/loungers available at the hotel. While these are the only specific leisure amenities mentioned in the data, guests can also explore other amenities that might be available at the hotel for their enjoyment.
Is there a swimming pool at Basic Tulum?
The Basic Tulum hotel has an outdoor pool called Pool 1. The pool is available all season. It has age restrictions and is exclusively for adults only.
Does Basic Tulum accept credit cards and cash payments?
At Basic Tulum, they only accept cash payments. Credit cards are not accepted as a payment method.
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