This hotel was amazing. The rooms were spacious. I ordered two bedrooms for my daughter and her 2 sons. It was clean and very fresh, with a balcony over the city and the staff were amazing. I stay in hotels all the time and last week I stayed in a 5 star hotel in the city. This one was so much better regarding cleanliness and staff that are willing to help.

There was nothing I didn't like. They weren't cheap on the extra things like different smellies in the bathroom, coffee, and real sugar, not creamers. However, Im a sugar freak so try to put more sugar sachets in the cupboard.

The beds were very comfortable, best we'd slept in in weeks, with lovely cotton bedlinen. It was very much value for money. The 2 receptionists were very helpful, both pleasant and friendly. When we left, we asked them to store our luggage till later in the day and they were very obliging, and helped with our Uber booking as well. Thank you.

The kitchen area was very bijou with hardly any workspace, only 2 burners and a very small fridge on the floor below with hardly any freezer space. Adequate crockery and cutlery. The bedrooms were also bijou with hardly any space between the bottom of the bed and the wall.

The rooms where nice and warm with everything we needed for a home away from home with our family. Easy to find and the staff were great at answering our questions. baggage stored could 't be easier.

The location was a little hard on the legs with it being up hill. We did ask for our room to be serviced each day, which it wasn't, leaving us with wet towels sine staff had finished for the day before we noticed.

Rooms are cozy. Have a tiny kitchen and equipment is sufficient. Having a living room is quite convenient. They offer check in at late night, it is easy to find the staff for assistance. Easy checkout too.

The instructions are a bit not clear for the wifi. The router did not have set up instructions, and it is not located in the living room, instead it is in one of the bedrooms. Do not have parking. Closest one is the Wilson which is very poor in terms of the technology. Otherwise need to park on the street. Said there is a gym, but don’t know which floor and staff did not mention. Also said the towels and accessories will be changed daily but not really.

The lady at the reception on Saturday 6th April was very lovely and understanding. She was well spoken and kind and also explained all rules perfectly. Unfortunately our key had been stolen however she amended the charge and was willing to explain to her manager what had happened on our behalf. I just want to thank this lady sincerely as she has made our experience so much more better. We wish this lady a wonderful week ahead :)

Not much, I quite like it here so can’t really fault anything.

super cute rooms, like a little apartment! staff were super friendly and great location. our room came with a balcony even tho one wasn’t mentioned in the description.

our toilet didn’t flush properly, was a bit concerned it was going to affect our bond but thankfully it didn’t. Rooms were also super small but perfect for a one or two night stay.

Great stay for families! We arrived late, but the after-hours manager responded quickly and handled our check-in efficiently. The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The location is very convenient, close to key attractions and amenities. Our room was clean, comfortable, and well-equipped, which made our stay even more enjoyable. We will definitely return!

It was very clean The staff was amazing and very welcoming, very clean rooms and comfy beds, overall a great price for your buck .

I didn't like that it was in the city with no private parking which you can't fault the staff or the hotel it does say it in description so should of read more closely but after hours after 8 we found a parking which was super close so it was great but overall loved the experience thank you tetra for welcoming us so openly it was great

Tetra by Castle is a haven of modern elegance. From the stylish lobby to the well-appointed rooms, every detail exudes sophistication. The attentive staff ensures a warm welcome, and the minimalist yet luxurious design creates a serene ambiance. The culinary experience is exceptional, with a diverse menu served in a refined setting. Tetra by Castle offers a perfect blend of comfort and contemporary luxury, making every stay memorable.

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Loved how close we were to the central City and we could easily get to food outlets and convenience stores. Would stay again for this reason alone.

Unfortunately our 4 night stay fell over the weekend when there was no room servicing. Would have been nice to have been left with extra towels. The beds were not that comfortable so wouldn't recommend if that could be an issue.