I enjoyed my clean, warm and quiet room (well quiet Sunday night anyway). I parked in the Civic carpark for the two nights and it was only a short walk to the YMCA. The toilets and shower rooms were clean and warm with mostly only one other person in them at the same time as me. I particularly liked the fact that Level One seemed to be for women only.

Sadly the plump chap on reception on my last morning seemed rather mean spirited when he refused to lend a person a pen to use because he wasn't a resident. Not a good look.

Room was very well designed with large window, good double-level cupboard, desk, shelves and fridge, as well as clean bed. Linen replaced once a week with good notice of which day. Location was central and close to one of the bus stops on the City Link circular route. Had a fire alarm one night during the stay and the staff were very professional in handling the guests properly. Kitchen well equipped and stove tops replaced with modern ceramic tops during my stay.

Did not worry me personally, but need to sign up that one would not drink alcohol on site, even in one's room. No TV in the room, but potential facilities communally. Wifi had to be reconnected weekly, rather than being given one code for the stay (a problem at end of first week)

The staff was very friendly and helpful, the rooms and public areas were clean, even had a fridge inside the room, and maybe I haven't used it, but there was a table tennis in the lobby and people kept playing pool there too. The people staying there were also very nice and communicative but that's just luck :)

It's difficult to find a good working place with a laptop while the dining hall and kitchens are pretty small, though they still got what you need as long as it isn't crowded.

Convenient to transit and an easy walk to downtown. Quite clean and comfortable.

I feel like the Y should revamp the floors to somehow have a kitchen in each floor. Two kitchens on floor 2 and 3 are small. How about taking one single room on floor 1 and 4, add a small kitchen- counter, microwave, kettle etc. Rooms have a fridge so there doesn’t need to be a fridge in those rooms.

The staff is super friendly and always here to help. The place is clean and very confortable. It's near enough Auckland CBD main street that you can easily wlak there but still quiet. The place feels super safe and is a great place to stay in a quiet, confortable environment. Would 100% recommand !!!!

Nothing. Everything was perfect :)

Excellent location lots of shops in walking distance, the bed was extremely comfortable and the staff were personable, apart from that I highly recommend this establishment.

My only problem was the homeless heroin addict out side my window and the colour scheme of the room was a bit drab and depressing.

The cleanliness, the friendly helpful staff, the facilities are sufficient for the price, location is great too

The toilet n shower for female are on different floor, mix gender on the same floor but single gender toilet n shower on one floor. Should have put female occupants on the floor with female toilet n shower. It's a nuisance to have to climb staircase to go to toilet or shower especially late at nite.

The attention of the receptionists has been exceptional, thank you for the good attention and cordiality.

The bunk bed ladder is a bit annoying

Guy at reception was nice and the location was great. Beds were comfortable.

That women’s bathroom was in another level than mine. I didn’t care and went to men’s one anyway but it’s just silly waking up at 3am wanting to go to the toilet and having to go down a level hahahaha it just doesn’t make sense.

Staff was very kind. The location is close to a 24/7 shop and also close to downtown. Just around the corner you can eat, drink and party. Bathroom and shower was clean all time!

As I stepped in my room for the first time, my bed looked cleaned but the trash bin was still not emptied and there was a bottle of strawberry milk on my desk that’s already had been drunk out half. Stopped cleaning?