I really like how genuinely nice all the staffs are. They’re all so friendly and approachable. I also liked our cabin room, it was very spacious and comfortable.

There is nothing to not like.

Stunning location - so beautiful! Amazing staff who, without exception, go out of their way to make you feel welcome. Everyone, from reception and wait staff, to cleaners greeted us warmly. Lovely porter who collected us from Tōrea off the water taxi and was so kind when he dropped us at the start of the track and the next day, making sure we were ok and knew where we were heading. Food was delicious - lamb croquettes at dinner were outstanding! Our Koromiko Sunroom was exactly that - filled with light and a wonderful view. Comfortable beds and a spacious bathroom. Great swimming from the beach right in front of the resort. We could not fault the Portage and only wished we’d stayed longer than the one night.

Nothing at all!

Each room had a view with that also provided privacy from Neighbour's when sitting outside. The staff were brilliant, always attentive and happy, food was healthy, well presented and delicious. Being surrounded by nature created a relaxing environment, plenty of birdsong and free and easy access to the sea for swimming and the hills for exercise.

The only thing that needs improvement in my view would be the water pressure for showering which was hard to enjoy as you needed to move around so much to get wet then clean. A larger library for reading would be a good idea.

The room we got after we complained about our first room was large and comfortable with a lovely deck and comfortable bed. Restaurant was good.

The first room we got was poorly maintained and frankly a bit gross. After we complained we were given a room in a different section of the hotel. This room was much better - no complaints. I was surprised at the poor quality of the first room, especially given the cost of this lodge. I would hardly call it a "resort." We were walking the Queen Charlotte Track, and for those doing this you should know that you have to walk about 1 km off the track to get to it. There are not a lot of other options in this section of the track, so that's not necessarily a reason not to stay here. I just didn't expect the extra walking in the middle of two quite long days.

I have stayed here previously and my memory of the property was that it was a bit run down. Well, not any more! They’ve really spruced it up post Covid and it’s looking great. Lovely outlook, quiet and peaceful and really helpful staff. I appreciated the ease of getting some ice for my sore knee (after walking 24kms!) and being driven up the road in the morning to the start of the track. Excellent dinner. Lots of amenities - loved having a coffee machine in the room! Would’ve loved to have had a longer stay.

If I had to pick something….bathroom was only been superficially ‘renovated’ and was a bit drab.

The hotel is under new management and I could not fault it. The staff were welcoming, attentive and super friendly. The reception and restaurant area looked newly renovated and was modern and fresh. My meal in the restaurant was very tasty. The bed was incredibly comfortable and I slept well. And the General Manager very kindly dropped me back to the start of the QC track in the morning. Plus the sunset view from the bar is breathtaking. Don’t be put off By the bad reviews - the new management seem to be doing a fantastic job!

Nothing!

The facilities were all well appointed. The restaurant/lounge/reception area was lovely and views out over the bay stunning. Our room was clean and well equipped. The bed was comfy. We enjoyed use of the pool. The staff were all friendly and attentive. Will happily return.

My evening meal. I chose two entrees and did not enjoy either really. They were both disappointing although both had some redeeming features. My husband enjoyed his fish and chips. No riesling available by the glass.

We stayed at Portage for a night while walking the Queen Charlotte track. We got upgraded to the Tui room, which had a lovely view of the sound. The bed was very comfy and the room had everything you need for a night stay. We had dinner at the restaurant, which was great and the staff were friendly. We got a lift to the beginning of the track, which saved 700m of uphill walk on the road.

The bathroom in the Tui room needs a bit of TLC.

Such a comfortable place to stay in a spectacular location. We stayed as a group of 6, in two rooms. Everyone raved about how well they slept and how comfy the beds were and how beautiful the view from each room was. The staff were exceptional. They went above and beyond to ensure that we enjoyed our stay I would highly recommend The Portage Resort.

Loved the location, and great place to stay when doing the Queen Charlotte Track. Also when power went out, we were well looked after. Wonderful food in the restaurant.

Just a little thing, but in the room we were in, the area where the jug and tea making facilities are kept is very dark. Would be handy to have a light put in that area.