Staff was friendly and responsive. Car valet service was nice. The hotel is located towards the Beehive, but away from the nightclub/bars - therefore no external noises at night.

I had two visits to this hotel - one in early 2024, other in end of 2024. In my first visit, I stayed in a standard room (?) and had no issues with it. In my most recent visit however, we were placed in a room right across the gym/swimming pool. Soundproofing is not great, so able to hear all the noises coming from the pool. This room also had a slight musty smell which I think came from all the dust in their AC - as the room does not have a window, it is impossible to ventilate.

Staff are friendly and helpful. The check in lady was awesome and gave us umbrellas , told us about the tourist attractions.

We had the buffet breakfast every morning. The range of food is not as varied as other hotels I've been to. Where are the waffles?? Lol. Not many toast spread options. My partner loved the hot food options. If I had of known the buffet was limited I would have just ordered off the breakfast menu, but we gad already pre paid for the week. The dinners and deserts were really good. We had dinner there 4 times.

Booked a stay here mainly to be close to the ferry terminal for an early morning departure the next day. Hotel is also close to the main sights in the downtown, which was a bonus for us. We booked a 2 bedroom suite, which gave us a bit of space to spread out and allowed us to have a quick breakfast in the room before heading out. Room was good quality with nice big windows.

There was stormy weather during the night, which caused the building to creak quite considerably. This was a little disconcerting. In the morning we noticed a sign outside the lift notifying residents that the building is designed to move with earthquakes/storms, hence the creaking. However, it would have been good if staff informed us of this upon check in or if there was a notice in the room.

We were on the 9th floor, overlooking a nearby park with a typical Wellington hillside behind. Although a motorway was near, there was zero noise. The hotel is right in the CBD, alongside the major government departments and Parliament, also near tourist attractions and great restaurants. The in-house restaurant was excellent, open for breakfast, lunch and dinner. Above all the staff were great: friendly, attentive and efficient - best team of any hotel I've stayed in.

Well - parking isn't great, although the pick-up/drop-off is well planned and makes up for that.

the room was a great size, so clean, staff were very friendly and accommodating, the facilities were great (especially the pool and spa), the location meant it was quiet during the weekend. I have stayed in a lot of hotels, internationally also, and have to say this is one of my favourites.

the location meant there wasn't a lot around - but a quick uber trip into the city (I had a 5 y/o so walking wasn't really an option) but I knew this when I booked. I wanted somewhere nice and quiet - no bars, nightlife etc so it was perfect for that. The view wasn't great, looking at a construction site, but I know there was rooms that had nice greenery, so try and ask for that when you book!

Well appointed rooms with most things you'll need. We came for the pool which the kids loved. Nice spa pool for the parents. Comfy beds, excellent central location. Nice touches like the iPad, room service and robes. Nice restaurant and seating areas on site. Friendly staff. Elevators quick. Good gym in the pool area.

Room was quite small. Room service charged a $5 delivery fee which was unexpected. Pillows a bit lumpy. No streaming apps on the TV (e.g. Neon, Netflix etc). Quite expensive, but Wellington accommodation seems to be more expensive than other centres.

Lovely hotel with fab staff and leisure facilities very good. Great location in the CBD for shopping, coffee etc etc Room was comfortable and spacious, and the bed was marvellous

A few maintenance issues with a split table top, a very loose electrical plug socket, bathroom door hook fell off without touching it and overall it was not as clean as one might expect for a 5 ☆ hotel. Crumbs, hair, liquid stains on coffee table and generally dusty. Shower tray and glass could do with a good scrub too.

The staff welcomed us back by name as soon as we arrived. The room was large and comfortable apart from where the easy chairs were positioned. There was a kitchen with everything you would need for a couple of days.

The easy chairs were over by the windows and despite the air con on heat, there was a very cold “breeze” around your shoulders and back even with the curtains drawn. The chairs were quite large and to watch TV there wasn’t really any where else you could put them. Although comfortable the chair provided for the desk would have been more suitable on a patio . Something that is most unusual in hotels these days was we could find no safe.

Our room was lovely - spacious and very comfortable. Concierge on our arrival was great. Excellent parking facilities and service.

Pool area disappointing - it didn't feel 'looked after' and nowhere in the (admittedly small) changing room to leave stuff. Staff in restaurant a bit hit and miss - we booked dinner on our first night and were told it was unnecessary to book, so on a Sunday night (which we thought would be quiet), we didn't book - and were told we should have, the restaurant was full and to go to the Sofitel Hotel opposite for dinner. Which we did - had a great meal and excellent service and we'd recommend it highly to others staying at the Bolton Hotel!

Just about the best place in Wellington to stay. Location, quality of rooms and facilities.

I had my old dog with me. She had stayed with my son all weekend but after we dropped him at the airport on Sunday we needed to keep her with us. It was not possible to take her to our room which is understandable. But maybe there is an option you could consider in the future. Offer a dog minding service. Lots of hotels in Europe allow dogs. I am not sure that is the solution for NZ but being able to bring my dog and take her for walks would appeal if an external party looked after her when I need to be in the hotel