Really centrally located. Everything in Cuzco is accessible on foot. Nice breakfast in a lovely courtyard.

It gets quite noisy. I know this is more the fault of the guests who can't tame their excitement at 4 in the morning but the rooms are definitely not sound proof. The rooms on the upper floors get quite hot. There's a lovely skylight above the central courtyard that gives it a lot of natural light but also creates a greenhouse effect on the upper floors.

The rooms were nice, large and clean. The courtyard in the middle was lovely and the breakfast in the morning and drinks in the evening were good. It was about a 11-13 minute walk to the plaza so a pretty good location as well. They were running a special when we booked and we thought the hotel was a great value for what we paid.

The triple room has 3 double beds but they wouldn't let my husband, me, and our 2 daugters stay in the same room even though the bedding was plenty big for the 4 of us. We had to put one of our daughters in my mom's room. It was the same number of people staying and eating breakfast whether we had 4 in one room and 2 in the other or 3 and 3 so I don't understand why they wouldn't let the 4 of us stay together. So, just be aware if you are a family of 4, you may need to make sure that they have a room that they will allow 4 to stay in. We were fine because my mom was there but if we had showed up on our own, it would have been a problem.

Breakfast - Amazing, if you get a chance to eat as we’re usually up and out before the breakfast time. Staff - super friendly and appreciative. Able to guide when asked and recommended the routes and places to visit. Location - not too far from the city center - Plaza de Armas (8 min), San Pedro market (6 min), Perurail train station (6 min) and many museums.

Pillows - not enough quantity per bed and not firm enough to hold the weight.

The location of the hotel is perfect, close to city center but not that close to be noisy. The room was very clean and comfortable. The staff was friendly even if we didn't like a small detail - we asked for a taxi for a certain hour, it was a small misunderstanding and when we mentioned we need it 10 minutes earlier the receptionist wouldn't do anything about it even if we were risking to miss our train.

From Cusco there are a lot of trips that start at different hours, mostly they start very early in the morning or even during the night. When neighbours were waking up so early it was very easy for you to get up also because the noises can be easly heard - but I don't consider this as a minus for the hotel, the other guests were the ones inconsiderate of other people's rest.

From the moment I set foot into Hotel Hacienda Cusco Centro Historico, it felt as though I was being transported to a blend of Cusco's rich historical past and modern luxury. The architecture, reminiscent of the city's storied history, creates an ambiance that is both authentic and enchanting. Walking through its corridors, the atmosphere exudes a warmth that complements the cool Cusco breeze outside. I found myself lost in the intricate designs and decor that spoke volumes of the cultural heritage Cusco is so famous for. Yet, what truly made my stay memorable was the staff. Always sporting genuine smiles, they went above and beyond to ensure my comfort. Their knowledge of the local area was invaluable, offering insights and recommendations that only those truly ingrained in the city's fabric could provide. Every query, no matter how small, was met with a prompt and helpful response. It’s rare to find a place where the service is as exceptional as the surroundings, but Hotel Hacienda nails this blend perfectly. Moreover, the hotel's location is a dream for travellers. Perfectly situated for those keen on immersing themselves in the city, I often found myself taking leisurely strolls, getting lost in the vibrant streets of Cusco. Historic sites, bustling markets, and local eateries are all within walking distance, making it convenient for both first-time visitors and seasoned travellers. In summary, Hotel Hacienda Cusco Centro Historico is not just a place to rest your head; it's an experience that marries the city's charm with modern comforts. Highly recommended for anyone looking to explore Cusco from a central yet serene base.

Very little !!

The hotel has been completely refurbished and looked brand new, yet, retained the historic features of the colonial style building. The staff was extremely helpful and professional. The food was exceptional. Overall, a great place for the price!

It was approx a 20 minute walk to the Plaza de Armas, the center of the tourist district. I like to walk, so no big deal. But if you want to be real close to the center, this isn't the place.

Beautiful old hotel. Good breakfast.

No sound proofing. The hotel does not seem to enforce any limit to how late or how early people can talk loudly in the corridors or their rooms. The primary purpose of a hotel is to provide accommodations to travellers where they can rest and possibly eat. There can be no rest when people are allowed to make noise regardless of the time of day or night ...

The location of the hotel was superb, in the centrum. We only stayed one night and had to return to the airport the next day. The hotel communicated with us by messages when we booked. The staff warmly welcomed us and offered us coca tea to alleviate the effects of the altitude. Our room was nicely appointed, a large king bed, safety box and beautiful shower room. There was a restaurant in the hotel in the inside court (similar to Spanish hotels) where we had dinner. We also ate a nice breakfast the next day. When our room window got flooded by a sudden rainstorm , the staff came to mop the water, so we could get to bed. There is enough staff to help, which is needed as the hotel is located on a busy street and a taxi has little time to offload/load. We found our room to be at a very good price for the amenities. A taxi cost us 10 Usd. to the airport.

Our room was the last one to the corridor leading out a back lane at street level. We got woken up by the activities in the back lane very early in the morning. For the obvious reason, I would probably avoid room 104 but we had a great stay albeit short.

The hotel is beautifully built with arches, lights, and water fountain. The room was spacious for 3 of us and it was clean. We had lunch and dinner at the restaurant within the hotel and the food was good. Morning breakfast was decent, cooked breakfast is usually scrambled eggs, potatoes, pancakes, or similar. The team at the reception was helpful. The hotel is about a 10 to 15-minute walk from Cusco Centre / Plaza. We walked to most places and the path wasn't too steep. Many shops, laundry, and a saloon next to the hotel.

I had difficulty sleeping at night because of a lack of airflow. The room has one heater (which I switched off) and opening windows didn't help either. I checked with the reception if they had a pedestal fan or something similar but no luck.

the style of the hotel is really cool. The front desk staff was nice / helpful, Breakfast included was great. The restaurant was good. The hotel was very clean. And although it's a few minutes walk to the center of town, that was good because there ws no outside noise. The hotel was very quiet.

the only thing we didn't like about the hotel was the bed was too small. It was a full size bed, instead of a queen or king size bed.