Good location, Comfy beds, very clean, great shower, interesting and unique decor. Stunning roof top terrace with amazing views, friendly staff

We had accumulated quite a lot of laundry from back packing around Argentina so we decided to use the Laundry service. Our white clothing came back absolutely ruined. I think they had been washed with a darker item which is completely unacceptable. The Clothes damaged by the laundry service included: a pure white linen shirt and matching linen shorts, 1 North Face pure white t- shirt, 1 free people white top and 1 Nasa pure white t-shirt ( all expensive designer brands) The NASA t-shirt and North Face t-shirts were not only returned to us grey but had orange stains splatted all over (i would describe as rust?) The Only compensation offered to us was 40 sol ( half the cost of the laundry service we used). Quite ridiculous, considering £200 worth of our clothing was completely ruined.

I was there twice, so I was pleased. Beautiful building, peaceful neighbourhood and easy short walk to old centre. Clean rooms, no bugs. Good shower. Nice beds, pillows and linen. Good value for your money. They were flexible and I got early check~iin as soon it was possible.

Staff is nice and friendly, but not always so professional. I have to clear out several times my second booking, the days and the price, and still they walk to my room cause another one thought I have leff. And before that, on the very first morning serviceman walk to my room, I dont know why. These Just tells, the control system doesnt work.

Hotel was really nice, very particular design. The location was the best part as it’s walking distance to Plaza de Armas which has many shops, restaurants and great bars. I recommend visiting the República del Pisco!! The stuff was very friendly, the rooms were very great sized as well as a very comfy bed. Absolutely loved the shower! Massive and great pressure. I’d definitely stay here again.

If you are looking for a quiet place this might not be for you. The hotel rooms don’t really isolate sound so it does get pretty noisy. To get to your room you walk across foyer’s mezzanines, which means that if your room is on the second floor (like mine was) you can easily hear people talking on the ground floor. Not a big deal for me, it’s still a beautiful hotel.

Great rooms, decent location, good room service and food for Peruvian hotel standards, and all the personnel was super welcoming and friendly. Overall a great hotel, especially at the discounted price that we got. Not sure if I'd pay the regular price however, but to each his own.

Actually everything was perfect for 5 days, except for the fact that we had a bath that didn't work, but that didn't influence our trip much. The checkout however, was very poor. None of our cards were accepted, which is strange for such a luxury hotel, and in all others it worked fine. As a payment link was also not possible, we had to run to an ATM to get cash, as we had to catch a bus at a certain time. We had to get cash twice, so we had quite some extra withdrawal fee costs because of that. On top of that, they did not have any change, because the hotel lady went with us to the ATM without any. This made the next part of our holiday quite more stressful.

The staff was so incredibly friendly and helpful. The building itself is very unique and a great experience .

There are no heaters in the rooms and since it was winter it was a little chilly but nothing unbearable.

Friendly staff. Clean rooms.

Hotel need to increase the size of soap in the bathroom, soaps are tiny can't even wash hands. The bath tub needs extra handle to get in and out of bath tub.

Beautiful old hotel but the central courtyard made it a bit noisy.

Music from restaurant could have been quieter and would have made rooms quieter.Very he

Staff were helpful and called the airline after we got unsatisfactory response from the airline when our baggage did not arrive.

Room was quite small.

The buffet breakfast was great The location was great

Room was a bit pokey because we had the rooftop rooms with the low ceiling

The location was great. We were able to walk where we needed. The food was good. The staff were very helpful and friendly.