The location was outstanding. We were within a few blocks of the main plaza and historic buildings. The door men were great helping with cabs, luggage, storage, directions, etc.

Front desk staff was often confused about reservation, storage, and amenities. The female employee was great help and seemed to know her job but the male employees both struggled. Got a double charge at discharge for a restaurant charge causing problems with the credit card company. Taxi arranged by hotel tried to overcharge us at the airport after we were given a price by the hotel. He finally backed down and took what we were told would be the charge. (20 soles vs 50 soles) more than double the quote.

It seems like the majority of hotels in Cusco don't have an incorporated heating system in the rooms, and it is limited due to the high price of electricity and gas in Peru; but, Costa del Sol by Wyndham was exceptionally comfortable cause they are one of the few hotels that have heated rooms! (Cusco gets very cold in the evenings and mornings, at least in the 30's F) Having that perk was covering the price of the nights by itself. The bedroom has a tub, so after a long day of hiking and touring the city; I looked forward to a hot bath. The cleaning was fabulous, and we had our beds refreshed every day. The snack bar in the room was reasonably priced and convenient to bring a snack on our hikes | The best part is the staff, amiable and helpful. The restaurant (PAPRIKA) and the complimentary breakfast are excellent too. I highly recommend this hotel!

The lobby was the only place without a heating or air conditioning system, so waiting for tours at 4:00 am was a little uncomfortable, and I felt bad for the personnel enduring the cold there.

I booked this hotel for the location and it absolutely did not disappoint! It was so easy to get around town by just walking but they were also fantastic in setting up a taxi if needed as well. We spent one night here before doing the short Inca trail and they held our luggage for when we came back and we stayed 4 additional nights. The was always a variety at breakfast and they also had made to order omelets and Fresh squeezed orange juice. Our room was very inviting and refreshing after a day out touring and the jacuzzi tub was an added bonus. The staff was very attentive and courteous for our entire stay and they've got a great bar for drinks at the end of the night. We would definitely stay here again without question!

It's really hard to come up with anything negative to say about this hotel!

The staff was excellent, particularly a woman in the restaurant who went above and beyond to bring a food tray to the room when my daughter wasn't feeling good. The reception also kept my bags in storage for a 24 h period while I was out of Cuzco. I found the staff excellent. On another occasion, for a meeting with travel agent, the restaurant made a private room available to us so we wouldn't be disturbed.

I was happy with this hotel and its services.

The location is certainly the hotel's best attraction, but there are other cool things, such as the facilities that are beautiful and new, the products available for bathing that are of good quality, the staff that is always very helpful.

My reservation was made for a room with a queen size bed, but they gave me a room with 2 very small double beds. and the hotel bar is open until 7pm, which is a little difficult to enjoy since all tours in the localities end at that time.

The hotel has a great location that is close to the Cusco Historic Square, and perhaps is the best four star hotel in this location. Not just main attractions of Cusco, but also narrow alleyways with little stores, restaurants, and street food surprises are all easily accessible from the hotel.

The standard double room is a bit small for two people. We can compare this, because we stayed in a colonial double room when we came back from the Inca trail hiking after the initial stay at the same hotel. The price for a colonial double room is just marginally higher and near the courtyard.

Location was close to plaza, staff was amazing!! Especially Ronnie in the restaurant. He checked up on us since we were feeling ill, my daughter especially. Thank you Roni!! He also gave us map and directions. I didn't see him the last day and wanted to tip him. But all porters were also very nice and helpful.

The beds and pillows. Costa del sol cusco. This should be your next upgrade. Very hard both bed and pillow

Friendly and helpful staff, awesome location, tranquil, good breakfast, lovely period building, reliable WiFi, comfortable bed, the room has everything you need for a comfortable stay.

Minor issue, but while the bathtub tap was in use, the shower kept dripping over it and the water splashed onto the ground/feet towel. Some of the guests were pretty noisy while entering their rooms at 4am.

We had a great experience at this hotel. Location is central and all the staff we encountered were hospitable. Rooms were well equipped and spacious. We had no issues with broken equipment or electronics. We did have one day where the wifi was slow but otherwise no complaints. Free breakfast and snacks (cookies and coco tea in the lobby) were yummy! Lovely little patio to enjoy some drinks and some sun. They were helpful and held our luggage when we checked out to visit Machu Picchu for one night. Definitely recommend this hotels when staying in Cusco

WiFi could be better

Perfect location, less then 5 minutes from Plaza de Armas Great breakfast Comfortable bed, great shower and facilities Very clean facilities Very nice shampoo and conditioner fragrance Welcoming staff, that gave us coca tea when we arrived, helped with our luggage and gave us some restaurant suggestions Great Pisco Sour welcome drink as a courtesy Functioning wifi

The plugs in the room doesn’t fit Brazilian charges very well, but nothing that kept us from using them