Another 2 superb nights in a gem of a hotel. This hotel is amazing. The spa is lovely, the breakfast tasty and the roof terrace bar is cool (just try not to laugh at the Botox and Collagen addicts). The staff are great and I’d especially like to thank Marcelina for being such an excellent host. It’s the staff that make all the difference and when they are as good as Marcelina that can make a stay even better.

Some of the guests have money but zero style. That’s sadly common in good hotels nowadays.

Great location, very clean. helpful staff.

only one lift which was also used as a service lift. It took ages going floor to floor and was predominantly used by staff.

The hotel has the charm of its own. I have been here many times and each time there are unexpected things that happen, all of them with happy ending. It makes the staying experience quite adventurous. There are plenty of restaurants and coffee shops and Zabka convenience stores nearby. The parking lot is across the street and it is private; 75 PLN per day. I think the restaurant this year was not as good as it used to be but I know they will make it better next year. Monopol is not monotonous and is full of interesting people, both among the staff and the guests. There is always something going on and I love this experience.

For those who do not like too much light and heat coming from the sun I would not recommend rooms in front of the opera. The rooms on the side of the church are much cozier.

Nice good size room (226) with the balcony and the Opera House view, close to the lifts but surprisingly quiet Relaxing pool and SPA area Good size TV Mini bar Bath robes and flip flops provided Helpful staff

Room's Jacuzzi bath with lights didn't work Very good breakfast, but expected champagne or sparkling wine for the New Year breakfast We were stuck up in the check-out queue for 20 mins Bar was closed and only room service offered Terrace bar is closed for the winter

It was my girlfriends birthday and we decided to treat ourselves to a nice three night stay at a fancy hotel. We read reviews of many hotels throughout poland and decided to come here. One of our requirments was to find a place with a spa. This place exceeded all of our expectations. The spa is nice and clean, the service from the staff is very polite and professional. Out of some random chance our standard room was upgraded to a deluxe room. And my god, this room is awesome. The aestetic is modern minimalistic. Concrete walls matched with dark wood all around. The bathroom separates the toilet from the shower / bath room. And the shower is so nice, you feel like you are showering in warm rain with the perfect amount of pressure. The bath is sizable even for me, im 1.94m so it was well recieved. Everything spotless clean. The bed was comfortable and everything is well sound insolated. Im thankful for this experience and if i ever find myself in this area again i will return. Not to mention that the hotel is located down town very centrally. We spent most of our time in Wrocław in the hotel. I was in my bathrobe 90% of the time. Truly relaxing and comfortable.

Could have been more pillows, oh though i don't doubt that we could have requested it. The smart tv has some restrictions to it, and i couldnt get my netflix screen mirroring to work. However i could screen mirror youtube so thats what we ended up watching while chilling in bed.

This is easily the best hotel in Wrocław and great value for money too. The building and interiors exude old school charm and elegance. Our room was cavernous with lofty ceilings and tastefully decorated in dark wood and expensive marble. The L’occitane toiletries were a nice touch and they even brought little children’s soap and shampoos for our toddler. There were lots of neat designer touches. The buffet breakfast has a nice selection of local specialties and the standard breakfast fare. It wasn’t the biggest buffet but everything was of excellent quality. The staff were very attentive and helpful. We ordered room service and their chicken Caesar was excellent. They also have a very nice swimming pool, sauna and steam room which weren’t at all crowded although I did use them late in the evening. The location is perfect! Everything within walking distance.

Nothing, everything was great.

The room was spacious, the bath exceptional: stone, woods, high ceilings, large full front windows, floor heating. Evening service to close the heavy curtains brought truffles as an evening greeting. Very kind and largely competent staff. Great view of the city from the rooftop. City center in walking distance. The breakfast offered a wide selection of quality food.

Considering the overall very positive impression, some (minor) annoyances: Due to the rainy weather and as we did not receive replacement towels, a facility in the room to hang to dry our cloths and the towels would have been nice. Luckily, the floor heating was efficient. An additional fixture for the showerhead at the bathtub would have been nice. Other high-class hotels include sparkling wine / champagne into the breakfast fee. Parking lots are close-by. Still, it would be nice if such a large hotel offered own reserved / restricted parking. The lighting of the wellness area was too dark.

Excellent breakfast (buffet) with superb bread and option with gluten free bread. There are few options on menu but each and everyone of them is very tasty. The service could not be any better; all stuff very nice, polite and attentive. Of all the rooms I have stayed in this hotel I prefer the one where the window can be open. Marvelous location. It is close to old market and there are plenty restaurants nearby. There is a parking lot across the street and you can actually see your car from the window.

Tiny little things like that the water in the shower is flowing out over the bathtub rim.

The rooms are spacious The staff is very nice and forthcoming (especially when in a difficult situation). The amenities are just right. You have exactly what you need for the night. Water and bathroom amn.on spot. Breakfast is also wonderful with a lot of variety! Location is perfectly situated! We would 100 percent stay again!

There was a big party in the Restaurant above our room which made it impossible to sleep with our baby up all night however, the staff did a great job, they were very nice and made it up to us the next night with a very quite room and extras that made us more than comfortable for the extra night. They did such a great job that it made up for the first night and we will be staying here in the future!

Excellent size room and comfortable bed. The staff were attentive and polite. Breakfast was excellent. There's a very nice roof top bar. Service was a little slow on the roof top but excellent in the restaurant. The food was top quality. A very professional massage at the spa. Nice pool and sauna.

The music at reception was tacky. It was slightly dark. Dark in the bathroom, dark in the spa, swimming pool. Perhaps was the marble everywhere. The ceiling wasn't soundproofed so that the upstairs restaurant noise came straight into the room. The steam sauna was awaiting repair but was repaired during our stay.