Where to begin? Firstly, we want to express our immense gratitude to Meriem for considering all the requirements my friend and I had regarding our room. Her professionalism and dedication to the hotel's clientele significantly contributed to making our stay at the Maldron exhilarating, largely due to her attentive care. The room, remarkably spacious and situated on the hotel's top floor with an impressive city view, was an absolute delight. Its impeccable cleanliness and regular upkeep speak volumes about the remarkable work of the housekeeping staff. Speaking of our excellent stay at the Maldron, it would be incomplete without praising the exceptional professionalism and thoughtful demeanor of Anthony. His presence filled with kindness, warm welcome, and rare elegance in the hospitality industry left an indelible mark on our stay. Every interaction with him was a paragon of exemplary service, combining both a deep knowledge of his profession and an authenticity that deeply resonated with us. His commitment to the excellence of customer service is admirable and undeniably elevated our experience to an exceptional level. A huge thank you to Anthony for making our stay so memorable and rewarding. Finally, a huge thank you to Zac, whose exemplary courtesy, affable politeness, and knack for conversation transformed our moments at the bar into unforgettable experiences. His ability to create a relaxed atmosphere while delivering sumptuous cocktails was simply remarkable. Every interaction with Zac was more than just a service: it was an engaging and enriching experience. His kindness and welcoming nature were key elements that added a special touch to our stay. A sincere thank you to Zac for making our evenings at the bar so enjoyable and memorable. In conclusion, our renewed love for Manchester, for the second time, is largely because we knew that at the end of our days of exploration (or parties!

Honestly, I could not have asked for more on a trip for my 30th birthday. Lovely welcoming staff and the rooms were stunning. I'm a gal that usually goes to a Premier Inn so it quite genuinely blew me away to see how slinky, sleek and stylish the whole place was. Gorgeous breakfast! Great staff! (Receptionist with the cateye frames; you were fabulous!) There's enough elevators where you aren't stuck if you're on a high floor. The Executive Suite bed was *divine*! The whole place was clean. I booked a little celebration package with a banner and balloons and it was a magical experience. (I even brought my heart balloon home with me on the train and it stayed floating at my house for another 3 weeks!) High quality and so so appreciated, please don't be afraid to email them ahead of your trip if you'd like to make it extra special. The attention to detail and the care taken towards guests is truly second to none.

Nothing!

Location was brilliant, was close enough to go out and yet in a location not to be disturbed when sleeping. Breakfast was lovely and there was plenty of choices. The staff were so friendly, helpful and went above and beyond. I have to give a special mention to Luca in reception and Joe at the bar. They were so friendly to us and so helpful. Luca is a breath of fresh air and as a first point of contact all.I can say is that your hotel is so so lucky, she's genuinely a really lovely person, full of smiles and help, makes a massive difference. Joe was again so friendly, sound young lad, my son is a massive football fan and was great that Joe was so approachable and engaging. The hotel was clean, nice vibe in the bar and that's alot down to how staff are. Thanks so much for a really enjoyable stay

Can't think of a thing🤗

Great location - comfy clean room - excellent breakfast. Reception staff were very helpful - in fact everyone was very keen to please and ensure we had a good stay. Small problem with the room key when we arrived - receptionist sorted it quickly and easily, accompanying us back to the room to make sure it worked correctly. Dinner was lovely - nice choice of food and wine which arrived promptly. Breakfast was excellent- lovely range of hot and cold choices including for those with special dietary requirements. Breakfast stays open til 10.30 which also enabled a relaxed start to our day. Parking is a 5 minute walk away - very easy. We paid at 16.30 on the day of arrival and were covered until 23.59 the following day.

Nothing - all good. There were a couple of issues with the room but reception dealt with both issues quickly and appropriately. We were really impressed.

3 years old, all good , nice location , near large car park and all amenities !

We had a wonderful stay at this hotel. From the moment we arrived, the staff were incredibly accommodating and even allowed us to check in early, which was a great start to our trip. The room itself was very spacious, with a lovely big bathroom that felt luxurious. The blackout curtains were excellent, making for a great night’s sleep, and we loved the fact that we could connect our devices to the TV – such a great feature! Everything was spotless, and the amenities in the room were a lovely touch, including the delicious biscuits, coffee, and bottled water. The advertised car park was also a big plus. It was easy to find, reasonably priced for the location, and made our stay even more convenient. Overall, a fantastic experience, and we wouldn’t hesitate to stay again!

The breakfast was varied, good, fresh, there were fresh vegetables and fruits, eggs, sausages, bread of several types, cereals, coffee and milk, fresh juice. The dining room is quite large, but everything is clean and impeccable. We also served dinner in the location, where we met friendly, joking staff, who created a pleasant atmosphere for us. The hotel is excellently located, very close to the train and buses. They have easy-to-use check-in and check-out systems, you can also leave your luggage at the reception. The beds were comfortable, the bathroom large and equipped with everything you need.

This was a repeat visit after a positive experience last year. As before, this is a great hotel - ideally located, clean, professional and helpful staff, comfortable and very quiet given that it was almost probably fully booked as two sell-out concerts were taking place that night we were there. The breakfasts are varied, check in/out works very well online, the coffees in the lounge were wonderful, and a special mention to the two members of the breakfast team (sorry, didn't get either of your names) who were very attentive and conversational. We'll be back again!

n/a - all went well. No issues or concerns.

The staff are very friendly and approachable. They are prompt when helping answering my quires and helpful during my checkout. The room was clean and tidy with all the amenities you'd expect. The breakfast was fine with a good selection of things to choose from. Finally, the location was excellent, with it being close to the train station for easy travel across the town. Overall, my stay was great.

With it being snowy weather these last couple of days, I wish was able to set a temperature on the room thermostat without it turning off every couple of hours as the room, at some points, did turn uncomfortably cold. The on-site gym was a welcome addition however the size of the space would likely only accommodate a few people at most. Wish it was larger but happy it's open 24-hours.

Great location, many cafes and restaurants adjacent or within short walking distance. Rooms & cafe very clean with modern furnishings. Staff were friendly, polite and helpful. Secure ticketed luggage storage upon check-out was very convenient so we could make the most of our day before heading to the airport. Train station is virtually across the road. Room was quiet and heard no noise from street or traffic. Would stay again.

We were given an accessible room without being told. Although this was likely an upgrade in terms of how spacious the room was, in other ways we found aspects of the room inconvenient -placement of light switches, mirrors, lighting and shelving were at different height / location and became noticeably inconvenient after several days. Only to say, next time upon check-in I would confirm the room type.