The room is very clean and comfortable.

We lived in 1201-01 during 16-20 April. Our neighbor 1201-02 made loud noises every night from 11 pm to 1 am. Their children run and scream in the hallway, and there were frequent loud door slamming noises. We get woken up every night. I reported this issue to the reception desk, but it hasn't been resolved.

Location was really convenient. I liked that it was just 15 mins to 20 mins walk from Novena, Boon Keng and Farrer Park MRT stations. Staff was lovely, room was beautiful and comfortable. Also enjoyed that there was a mart just at the first floor for late night snacks/small meals. The pool was great.

Felt like the kitchenette could have been slightly better equipped, but it was still alright for really simple meals.

Just checked-out of this place earlier today. Stayed for a 9 nights at Premier Bedroom room as a couple. Check-in was smooth. Room was spacious enough for a longer stay, never had a feeling of a small apartament. Location is perfect. You can reach everything of interest within 30 minutes or less using Singapores public transport. Theres is little 24/7 shop working at lobby level for a quick snack or drink. Pool and lounge area is great. Everything felt and looked clean through out the stay. Overall very happy with my desicion to book a stay here and totally recommend it.

Everything was fine

One-bedroom Premier & Studio Room Premier. 12 days & 11 nights. Level 12. Rooms are connected with a main door. The rooms are spacious, clean and well maintained. Air conditioning is by unit not centralised which is good. Very comfortable beds and pillows. Toilet amenities are awesome. The kitchen appliances and dinner wares are sufficient and clean. The room comes with a good view of central Singapore. The check in and check out is fast. The reception staff are friendly and helpful. Kudos to Ms Dina who assists with our late check out. Citadines Balestier keep in touch with their guests thru WhatsApp messages during the stay. They check on our well being throughout the stay. That's very impressive. The swimming pool is clean. There are Barbeque pits as well. There's a lot of local food around the area.. Public transport is very convenient. 5 stars stay!

Unfortunately the car parking rates are on the higher side. Citadines Balestier should consider offering minimal parking rates for their guests.

good location. lots of restaurants around. bus stop in front of the hotel. full facilities . quiet and clean. i love it.

Nothing

There is no breakfast at Citadines Balestier except a bus stop away. Be prepared to make your own breakfast which is cheaper and cleaner option. Buy bread, butter and jam from Shaw Plaza which is one bus stop away or walk if you are fit and prepare your own meal. Singapore is very expensive to stay and meals are very expensive, not tasty, too salty and very small portion.

The old buildings around Citadines Balestier are not user friendly as pedestrian pathways are too narrow and have too many steps. It is also very dirty and slippery when wet.

very clean and cosy, the room has a washing machine with dryer which is big plus for long stay

location was not very close to any shopping mall or mrt station (at least ten mins walk is needed)

For the clean freak person, this place is very clean and spacious, everything is nice and tidy. The staff so kind and helpful they even help me to keep my luggages for a while. The facility there so comprehensive and adequate, there is minimart down the apartment, and atm machine across the street and right in front of the building theres a bus stop. But unfortunately for you who like to travel using MRT, theres no near station. But so far everything is perfect, i like to come back here next time

The hotel was lovely and clean. Our room was spacious, clean and tidy on arrival and cleaned 3 times a week with fresh towels on each cleaning day. The cleaning staff were lovely and very helpful when needing kitchen and bathroom facilities. Reception staff were very helpful with us with the location of the MRT station. The hotel is in a great location with bus stops right outside on either side of the road. The pool area was always well kept and fresh towels to use daily. There is a supermarket within 5 minutes of walking from the hotel

The reception area closed at 11pm which made it difficult to get outside to the washing machines and dryer area as the key card did not open the doors so we had to wait for Secruity to get our laundry. The closest MRT station is a 20 minute walk into Novena.

Been to many places, but Citadines Balestier is the only place that makes me feel like home. Staffs were super welcoming upon checking in with detailed explanation. The room setup feels super great, with good amount of lighting and best ventilation i have ever get in a hotel room ( unlike other hotel that are freezing cold and humid after shower). Room was spacious, great even for a parent + 1 kid. Plus point for the kitchennette that was super complete, anything you need can be found. Love their design of bathroom that are spacious with separated dry and wet area, great lighting. Every nook and corner of the room is super clean. Housekeeper( an Indian lady whom i didnt get the name) is super welcoming and generous. Property is great and at promoting environmental friendly measures. Didnt want to leave at all, as it really gives me a feeling like home. Will come back for sure.

Slightly far from attractions but with bus stop just right under the property , everywhere can be reached easily.