The hotel is located in a very good area of ​​the city, with a food court nearby, with shopping malls, etc. Also, you have connections with the subway, about 100 m from the hotel entrance, and bus stops, also very close. Public transport is impeccable. We had a CLUB type room - for which we received many benefits, in the price of the room: snack after the meal, alcoholic drinks in the evening, swimming pool, etc. The services of the hotel staff are impeccable. I want to specify an example: after we checked out and left our luggage at the reception until the evening, when we came to pick them up, we were invited to take a shower at one of the hotel's private pools and to change.

Few spaces arranged with the possibility of sitting down, for smokers

The location is amazing, close to the MRT and great hawker food and supermarkets, and Chinatown. The staff were lovely and helpful and the club pool and lounge were a treat. The views were also incredible as were the outdoor spaces in the club area.

The hotel is definitely in need of a renovation and some maintenance. The pool on the 27th floor was dirty all around the water line with green scum on the tiles under the old worn loungers. My club room had dirty windows and dead plants outside as well as chipped bedside tables and corroded lamp shades. The pool lounge chair pads beside the club pool are worn with broken stitching and the toilet plunger at the elevator exit on floor 23 is a little unexpected for a 4 star hotel!

Access to specific Club facilities.

Shambolic breakfast room. Constantly having to top up/find cutlery and crockery, certain breakfast items in really short supply, ordering not brilliant, some tables in the breakfast room have been replaced with lounge chairs which are impossible to eat at. Staff aren't supervised/trained well. **Note that certain Club Room inclusions are not available for people who book through Booking.com. Namely late check-out and 2 items of daily laundry despite laundry being noted at check-in.** We have stayed here on 3 occasions and probably will try elsewhere in future.

Stayed for a week and the garden/lounge twelve floor & desk in room were really great for work. Rooms well designed & views to north fantastic. Service from counter staff was ok. Housekeeping was very busy, but great (compliments to them). Great location if you like the shophouse street culture full of great cafes nearby. The local panjong hawker centre as well as maxwell are great. It’s abit of a food hub, even more than your average singaporean neighbourhood. Generally a good stay of a big hotel in a great area.

Be aware the hotel has a ‘two-tier’ status focused system that proritises ‘club’ members in various ways (they get free big access, whilst non-club members pay the same as someone walking off the street etc..). It is somewhat irritating how much being a club member is promoted and advertised throughout to the point you are made to feel like a loser for not being ‘in the club’.

The hotel has a very unique design and the room was spacious. I stayed in a club room and has access to the private club floor infinity pool. It is definitely worth the extra money. The hotel is also located in a very convenient location with the MRT nearby or you can easily walk to the nearby places of attraction.

Everything was good but one minor comment was the new staff they had during checkout. With more experience and confidence, they'll be fine but it was odd that they struggled to give a straight forward answer when I asked them what I was paying for during checkout. It was just the room charges which wasn't a big deal. They just lacked confidence as new staff.

For Singapore we thought we got a lot for our money at Oasis. The breakfast seemed expensive so we did not add it and easily found very inexpensive breakfast at the Hawker Center just down the street. We would definitely stay here again.

Great service, we were well looked after, complimentary bottle of wine and some snacks as it was out honeymoon. All the staff were fantastic, attentive but not overbearing, Meera arranged for us to stay in room a couple of extra hours and we were allowed to stay by pool and use shower facilities all day which really made our last day more relaxing. I would say it's worth the extra money to book a club room. The only issues would be no designated smoking areas on the floor with pool so you need to go all the way downstairs but I thinks that's a problem in Singapore in general. Was expensive but I think reasonable for Singapore gp weekend. Aircon at night might be too loud if you are light sleeper. location great. I would gladly stay again.

As you arrive you see the red standout building covered in plants. We stayed in the club room... big and spacious with a big comfortable bed... loved the layout of the bathroom and the fact it also had a bath... the water pressure was incredible and filled up with hot water in 3 minutes. It was wonderful to swim in the big pool on the 21st floor which was nice and cooling as the weather is hot and humid... loved the fact you could have complimentary drinks and snacks in the lounge in the evening... all round it was a fabulous place to stay. And the staff were friendly and kind.

It was close to China Town, and easy to see in the skyline, so I didn't need a map to get home.

I was upgraded to a club room, then told I couldn't use club services unless I paid the difference, bit strange, probably would have just preferred being offered an $80 upgrade.. being put on a floor then told you can't use the pool is a little rude.

The comfortable bed, the space and the design of the room, the outer appearance of the hotel, the possibility to take a dip in the infinity pool and have a shower between check-out and leaving, the evening snacks with the Club room, the warm contact with the Level 1 concierges, the both touristy and riveting area around the hotel.

The average quality of the food (both for breakfast and, especially, the evening snacks), the rather impersonal contact with the Club personnel, the average sound insulation of the room, the look from the room (half impeded by the metallic structure, with a not so clean basis at the foot of the windows), and the infinity pool: beautiful view, but not exactly "infinity".