Lovely hotel in a great position. Rooms very clean and have everything you need. Good food (enormous portions). Would have given this hotel full marks but the bar/terrace facilities is open to the public so makes it very busy at times. Couldn't get a seat in the bar until later in the night. We were there on Mothers day and couldn't sit and have a coffee in the bar area in the morning because all tables were set up ready for Mothers day bookings. The hotel isn't a cheap one to stay in and I feel the facilities aren't always available to the people paying to stay there. Terrace area often reserved for private parties.

Myself and my wife stayed here last year and we love the spa hotel. it's a fabulous place to stay reasonable priced the staff are great above and beyond .the food is superb the rooms so cosy and the bed is better than my own lol .but seriously yes the bed is better than mine .the bar has a excellent selection of beers wines and spirits .and outside the hotel a short stroll is the beach and the pier .stunning views of the north yorkshire coastline. We will be back again soon .

The stay was a short break away for our anniversary the location is brilliant stunning yorkshire coastline

From the moment we arrived, most staff we encountered were very friendly and chatty. Special mention to Karen on reception and Connor one of the bar staff who didn't stop moving. We had a couple of issues in the room which were rectified during our stay. Breakfast food was very good quality with decent portions sizes - see below regarding service.

One slight downside was that service at breakfast was a bit slow - we put this down to breakfast being served indoors and outdoors (in the seating area in the car park and on the outside terrace?). Staff appeared to be a bit discombobulated.

Great setting with gorgeous views. Very comfortable room. Lovely decor and very comfortable social areas in the hotel. Nice food. A very warm welcome. Staff went the extra mile to provide blankets for outside dining and to put our cases in our room. Staff were warm and humorous.

Last orders for dinner were 8.45pm. We ordered at 8.35pm. When we finished we were just left. Nobody cleared our table or asked us if we wanted desert or coffee. When we went back inside just after 10pm we mentioned that our plates etc were still outside. There was no apology. The staff member who had made us so welcome on arrival very grudgingly provided a drink and did not even make eye contact. Everything else had been perfect for the end of our walk and we would return but this was not in keeping with the rest of our experience.

We had an excellent welcome upon arrival, and after being booked in we shown to our room and our bags carried for us. The room was large and comfortable, very clean and well presented. We had evening dinner which was very tasty and filling. For breakfast, after a great night's sleep, we both had the Yorkshire Cooked breakfast and that was excellent, too. As we stayed for 2 nights the next day's breakfast we went for something lighter but nevertheless was extremely good. The view from the restaurant was excellent, looking out to the sea, This is a hotel everyone would enjoy.

Anything mentioned here are really minor niggles, e.g. I would have preferred a coffee pot at breakfast but only a single cup (no saucer) was provided. There. That's not so bad is it?

The accommodation far exceeded what we expected. The location was perfect for our first visit to Saltburn. We will certainly return in the future, hopefully for a longer period of time. Our visit on this occasion was only a one night stay so we were unable to try out the treatments on offer but we will return when time permits to indulge in one or more of the available pamper packages.

There was absolutely nothing to dislike about the accommodation. It was quite a steep walk down to the beach but being keen walkers and reasonably fit this didn't bother us at all.

We were in the Outlook apartment with the most amazing views. Absolutely stunning place to gaze out over the sea and cliff and watch the surfers play. The check in team were super helpful and friendly and the restaurant staff were excellent.

To get these views, you do have to be prepared for a steep walk up the path, followed by stairs- it could be difficult for those with mobility issues. We had our 70 year old mother with us and she made it ok, but we had to take her bag up for her, she would never have been able to roll it up that incline.

Good location. Good food. Very friendly and helpful staff. Good water pressure in the shower, however bathroom was quite snug.

Single glazed windows, allowing condensation, resulting in some black mould build up around the frame. The main short coming however is the parking. Insufficient availability, to guarantee a resident slot. Roadside free parking is available close to the hotel.

Me and my wife arrived at 2.30 pm and straight away front of house so helpful and friendly. showed us to our room the room was fantastic the bed was so comfy. fantastic views of the waves crashing the sound of the sea .in the restaurant the service staff are brilliant can't do enough for you .and the food oh the food is so so good .the bar has a great selection of beers wines and spirits. We stayed on the rhubarb gin and then when we retired to our room we used room service so fast .Next morning the breakfast was probably the best breakfast I've ever had can't wait to go back there

Nothing to dislike sorry the place is great

Eating our meals (which were lovely) whilst looking out over saltburn beach and cliff , the location and views are brilliant . The food was spot on too , especially the breakfast, had a totally relaxed weekend and can't fault any of it .

Seriously can't fault the hotel , room or food ... so I didn't like the weather ha it was wet and cold but that only made sitting inside looking over the sea that much better .