Front desk was amazing!! Breakfast was just as great!!! 3rd shift front desk staff was very inviting and friendly!!! I loved the over all atmosphere, other guests were having a great time and that all made for a wonderful stay!!!!!!

I can’t complain!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Liked the location (except it is unattractive right next to an overnight truck parking lot), friendly staff, beautiful facility. Comfortable bed and pillows. Nice light blocking shade.

Shower corners and walls were not completely cleaned. The room itself is small in comparison to other Holiday Inn rooms. We had to figure out how to set the mini fridge and to what temp - no directions and it was not on. No microwave in the room.

The hotel is new and is very clean. It’s within walking distance of Aldi’s which is great if you need something to eat as there is a small refrigerator in the room. I found the hotel staff to be polite and accommodating.

The hotel welcomes pets which I’m sure is great for people traveling with their pets. The problem is that they go out and leave the pet in the room, and we had a dog barking nonstop next to our room for hours. I did call the front desk to tell them, and I’m sure they did what they could do, but if the people are gone, and the dog is left in the room, there’s not much to be done until they return. The other thing I might mention which is really not that big a deal, is that the exterior entryway is not very attractive and inviting. There are just a set of automatic doors. When you walk through the doors, the lobby is very cheerful and attractive with a nice area of couches to sit.

The staff was excellent. We came up for work and found ourselves in a blizzard, and they were very accommodating, allowing us to stay an extra night and keeping our same rooms. The rooms were clean and comfortable.

Unfortunately, due to staffing issues and the weather, the cafe wasn't open, but we were able to venture out across the parking lot to find something for lunch.

Great location, comfortable beds, they had Dove Shampoo, conditioner, body wash, hand soap and lotion which is EXTREMELY convenient, very quiet, amazing price. It’s a no outlet road so there’s no traffic, perfect location too as it’s surrounded by grocery stores, restaurants, etc. Will definitely stay here again for our next Erie trip!! Very clean rooms as well.

I’m not sure about the breakfast situation for sure, but I believe there is no free breakfast.

It was very clean, staff was friendly, lots of restaurants nearby and easy to find way around to sightsee.

I know this will kinda sound petty but we did not like how the bathroom door automatically shut, sometimes it is warm in there so we had to use a luggage bag to prop it open and a microwave would have been nice but over all it is a nice facility.

Property is ridiculously clean. I don’t think I’ve ever stayed at a cleaner hotel. All the staff we encountered were helpful and lovely. Breakfast was so good! Bed was really comfy and the small detail of putting the privacy shade behind a metal track to keep out light was awesome.

sound proofing is not the greatest, lots of slamming doors and hallway noise but didn’t wake me up in the night.

The room was very clean. I enjoyed the comfort of the bed and other furniture, helped me to stay relaxed while on vacation. The pool and gym area were kept clean as well. The shower was big.

I mentioned the shower was big, but for me the only issue was there wasn't good water pressure. The only other thing I didn't like was there was only one microwave and that was down in the lobby. Had to wait to use the microwave at one point. Wish there was one in the room.

I liked all the amenities, and the staff were very friendly.

The time in pool area is way to slippy it needs some grip not the smooth tile they have. Also found an acrylic nail on the floor when I first arrived in my room.

Very accessible to restaurants & shops. Pet area was great & staff were very personable! Nicely decorated room & lobby area.

There was nothing I didn't like!