Fancy hotel up to 15 min walk from the Waterfront area( after dark i recommend to always take taxi/uber, as my phone was almost stolen by some black man on the bridge on the way to the hotel-CHAIN FOR PHONE ON THE NECK IS A MUST).Distance from the airport up to 22min and uber cost is less than 200R-depends on the time of the day.Security on site.Breakfast testy apart from scrambled eggs which looked strange and were tastless and coffee didnt taste like coffee at all.But coffee machine at the bar for extra money available.Bar open until 10.30pm so get more drinks if needed before that time.

No wardrobe in the room so clothes had to be kept in a suitcase the whole time. Little space between bed and bathroom doors so the big man had difficulty to get in to the bathroom.Mirror never cleaned.

I only made breakfast 3 times so my answer is not atypical. Although I arrived quite late into the breakfast sitting I found the hot food to not be hot enough although there was plenty of it. The cold breakfast was great. The staff were brilliant from the cleaners to the bar staff. Special mention to Byron who was exceptional in every aspect. China was a really good laugh and Soyomo all very pleasant company. I hope I spell his name correctly but Winele was also an excellent waiter.

The dinner menu which we used at least 5 times could have been more expansive and included more veg and salads.

since I am staying in this hotel for work, the location is perfect few minutes walking to Convention Center Hotel breakfast is amazing, you have an option of Buffet or Alacarte menu

i am staying in this hotel for the 3rd year, this year (2023), they have removed all the coffee machines from the floors which we feel inconvenient. hope Management of the hotel will look into this and return the coffee machines back to the floors

I have been living in your hotel since August 10 and want to appreciate especially the work of the reception. All the ladies there were excellent, very helpful, active, and pleasant with good English. I remember one name symbolizing all these characteristics: Latiefah CLOETE. Also the quality of food and the charming, humorous, but still highest level of professional service in the restaurant. What you did not ask, in politically complicated days, I appreciated the very high level of security service provided by the hotel. Also the people have been friendly and very helpful.

It is general, not about hotels, the economic situation is worse than 10 years ago.

The last hotel before Signature One was the best hotel in Hong Kong. But I adapted very fast, the people in reception and waiters in the restaurant (to a slender black waitress, the crowd was always in a good mood and reasonably cheerful, I will not forget for a long time), and all the hotel employees around were very professional and simply great. I had the only problem not finding a wardrobe and refrigerator (later I forgot it only days temperature was 14 C). Also bodyguards and cleaning ladies were great).

-

Lisa the Front office Manager was fantastic and went out of her way to welcome us and make sure everything was great. What super friendly staff. Everyone was great! Good breakfast offering from continental to eggs and bacon. The Cappuccino from the bar is very good - the bean-to-cup automatic coffee machine machine may need some adjusting though. 5 minute walk to CTICC and say 20 minute walk distance to the V&A Waterfront.

The rooms are small but everything was perfect and nice so perfect for the price for a short stay which is their speciality and niche so that is perfect!

The rooms were confortable, clean, good shower, water heater available to prepare tea or coffee, and a proper coffee machine was available in the floor corridor, to be used by guests.

There was not a proper chair to sit in the room, just a puff, and this made it a bit unconfortable to sit if you had to work on the computer, or to leave your cloths. The table to work was also a bit small. No proper wardrobe was available, just an open space to hang clothes, but not long enough for dresses and only one very small drawer. Little space to keep the clothes, specially if your stay is going to be long (I was there for a week).

Very good central location. Staff was very professional and helpful. Served breakfast was tasty and portions were big. We could choose two options from the menu with variety of food. Room was very clean.

There was a problem with elevator and sometimes it was not working. Mattress could be more comfortable.

The warm welcome and friendliness from the beautiful ladies at the reception for the whole duration of the stay. The kitchen gave great service and were very polite. The whole staff at the hotel accommodated us very well and made it feel like you were home. Breakfast was exceptional too. I would recommend the place to people who like classy and elegant style of stay, and give it five stars for the duration of the stay.

Though the food was delicious but the cost of pricing for dinner menu was steep from what to expect from the serving.

The only service that wasn't great was in the restaurant / bar - the rest of the experience was brilliant. So if you are looking for a great place to stay, close to everything, with fabulous friendly staff and superb service and you eat elsewhere you are good to go. Parking was a bit difficult to find but only until you realise you can literally find it at the back entrance of the hotel after checking in (where you temporarily can park in front) and work from a pindrop from there (hindsight is 20/20).