Staff went out of their way to accommodate our requests and preferences. I left something behind and checked out but they made special arrangements to get it to me at no charge!

excellent location ,with the gautrain 100m away . the rosebank mall connects to the hotel making this an ideal location. breakfast was better than any 5 star hotel that ive stayed in.the staff are friendly .Jameela welcomed us with her warm smile. Ozzy the chef came out to make sure our dinner was fine.

When you step in the Monarch Hotel, you enter the world of well understood luxury. The hotel is perfectly located just next to the Rosebank Gautrain station (if you leave the station using the Southern Exit, the hotel appears right in front of your eyes). This tasetfully decorated building contains also an indoor patio/garden restaurant that will welcome and give you some rest from the hustle and bustle of this vibrant city. But most of all, what deserves more than a mention is the wonderful staff! They are friendly, welcoming, discreet, helpful and extremely respectful! They are simply a pleasure to be around. It is a safe haven that you are happy to come back to after the whole day full of activities. I was really happy with my choice.

The hotel is a beautiful space in terms of decor, art and design. The staff were friendly and helpful. It felt almost as if we were staying in a home, rather than a hotel. The breakfast (which was complimentary) was excellent and the food in general very good. Having not travelled to Johannesburg very often, I appreciated the shuttle service from and to the airport.

The hotel exceeded my expectations. I do not have any negative feedback.

Generally a very good boutique hotel. Friendly and efficient service, comfortable rooms and public spaces, nice traditional decor, decent food, convenient location

The hotel does not serve alcohol, and should have mentioned that prominently in its listing. The parking area is small and very hard to access unless in a small car.

The rooms are spacious. Great coffee machine. Cozy. Best bathroom amenities in terms of quality. Food is impeccable. Location fantastic

Would be great if they had a gym (although in a great location, so gyms nearby.) Shower has an extractor fan, but can get a bit stuffy

The staff is extremley friendly and helpful at any time. Very attentive to details. The interiors are wonderful and very comfortable.

The Hotel is surrounded by malls and new buidlings, meaning the views are often into industrial backyards. Definitely notrhing the hotel can do about it, but just a pity how cities develop..

I liked everything. But maybe advise, upfront; that you are halal / Muslim owned and guests will have no actual bar or liquor.

Nothing. The whole stay was amazing. Very pricey though.

We were treated like royalty by the staff. The hotel in its entirety is beautiful and filled with art. The cuisine was exceptional. The rooms are luxurious and comfortable.

There was nothing not to like about this hotel.

Niche boutique hotel, has a luxury but homely feel. Staff is extremely attentive and courteous. Rooms are spacious, renovated and have most necessary in room amenities.

Room doesn't have a view since it's a ground level stay but that's a minor issue.