Great location and good view from balcony And cafe below sells lovely coffee The breakfast was excellent and very clean loved all the themes on each floor very miami like rooms and cafe downstairs

Would probably ask for a room on the second or third floor

Never write reviews so for me to do this means a lot. Every member of staff we came across where happy, polite and very helpful. The staff in the restaurant where first class as was the food.(breakfast and evening meal) We did half board and ate every night in the restaurant, first time we have ever done that, and we have plenty of holidays/weekends away all over the place. We chose from the restaurant menu every night and also had choice of daily specials. Location bang in middle of old town and the crazy end...we do both ....10 years of visiting Benidorm this is the BEST hotel we have been to.We will be back. We had a junior suite and was large and clean. Beach and Daytonas beach bar not far away.

room 412.constructive criticism. Bit of a professional one as I have been involved in decorating hotels and help to plan rooms back in uk. Would of preferred the tv on the wall in the lounge area as that is where it should be (p.s tv is banned from going on whilst on holiday) freeing up the table in the bed area as a dressing table for the wife to do her stuff ( make up and hair) also socket near tall mirror for doing her hair. Knob on door to cupboard hiding fridge. Very nice room just being fussy but you did ask me what i didnt like.

absolutely loved it here. we booked this after fibding the hitel we had originally booked into was disgusting.On advising the lovely lady on reception, she upgraded us to a junior suite. It was a stunning, lovely comfy bed , spacious setting area, big smart TV, kettle with tea and coffee. And the bathroom was to die fir a massive walk-in shower. We were right on the avenuda meditteraneo with a huge balcony, central fir the old and new town. The roof top pool was beautiful with large Cabana beds. As for the food, set in a lovely restaurant with sea views, a bountiful breakfast and dinner wow; waiter service and the food was a la carte.

nothing, apart from the young waiter in the diner, wasn't very friendly and quite grumpy

The Agir Springs is a jewel in a crown. The decor is fresh and modern and in every area designed with comfort. The staff were very welcoming and friendly from the welcome at reception to bar staff and the cleaners who do a fantastic job ensuring the rooms and everything else is spotlessly clean. Our room felt clean an bright and all furnishings were of a good standard. The restaurant area is lovely and the service was extremely good with Marcelo with his attention to make dining a very good experience, but also with his charming style and friendly customer service. The pool area is on level 6 with a lovely roof top bar and cocktails very well prepared, and cushioned sunbeds and a small infinity pool which you can sit and look out to sea. This hotel was a smaller hotel which provided a lovely personalised feel to the experience and would we would recommend people who want a quite time but are within easy walking distance to the beach and the old town. We will be going back in the very near future.

Very minor couple of issues. On the room balcony there was 2 rattan chairs with table which could have been complimented with some comfortable seating cushions. The TV in our room was very difficult to find channels and was not set to plug and play which could be a problem if you want to watch TV.

great location,booked half board,I am handicapped so asked for a walk in shower and was the best shower for handicapped I have ever had in all the hotels that I have ever stayed in well done, Good breakfast selection of hot and cold food. Great staff, special mention to Anna and Elizabeth on reception and hope to see you both in Dublin,Marcella and all the staff in Restaurant,and all staff there thank you for an enjoyable stay well done.

Not great selection dinner menu same every day with the exception of a special starter and main course which did not find great and ate out a few nights.and dinner does not start till 7.30 which is very late I wanted to hire a mobility electric scooter which most people do there but this hotel does not cater for them so you cant rent here. But overall was a pleasant stay there

This hotel was really amazing, so much so we stayed an extra 4 nights . Front of desk staff were friendly and rhe bar staff very attentive. Very relaxing holiday with plenty of loungers available throughout our stay . Drinks in the rooftop pool bar were a tad expensive €9 for a cocktail. The rooms were spotless & bed very comfy. The only flaw was having to pay €4 a day for a safe ( should be free ) also wasn't enough staff on at times poor cleaners were flat out and the rest of fhe staff looked a little stressed . Would definitely book again in the future .

Price of drinks, no AC in lifts

Staff were excellent, smiled when we entered the Hotel and were very professional and kind at reception, burger bar/cafe. Location of hotel was great. Rooms were bright and very clean with nice balcony Would definitely return.

hotplate was not very warm so hot food was cool. I know Spanish food is not hot hot but it could have been a bit warmer. I mentioned it to the restaurant staff who changed the scrambled egg option Immediately. Food options were good with something to suit all. Shower option was a bit old fashioned compared to rest of the bathroom.

A fantastic stay in a beautiful hotel! We stayed half board and it was one of the best evening meals i have had! The gentleman in charge in the restaurant was fantastic and always took such great care of us! Loved the food to order and the menu always had something tasty on offer! Our room was cosy and the cleaners did a great job ensuring it was cleaned each day even if we had a little later sleep in! The location was perfect for the old and new town and we had a room at the back of the hotel and there was no noise what so ever! The roof top bar was relaxing and we enjoyed it up there on a saturday night with the live singer and DJ. Felt very special! A huge thankyou for a great stay!

just a little suggestion: The two single beds for the double room. Would be nice if you could use something to secure them together!

Location was fantastic and while the breakfast was okay I have had way better in other medplaya hotels. Staff lovely and rooms very clean. Lovely view of the dea from our room.

Tiny pool, breakfast and balcony door would not lock. I had to request a free safe due to balcony door not locking. Maintenance did make a temporary fix with a hook and eye lock, this was a bit hard to lock and house keeping left it open everyday after cleaning. I did request a free safe for this reason and it was given. Most 4 star hotels provide a free safe, I don't think it should be charged at an additional €4 per day

Stayed here before, perfect location, rooftop is really good for sunbathing and the cocktail bar is great. Staff lovely. Room spacious. Bed comfortable. Aircon great.

Minor niggles - a small bottle of water each - each night and not just the first would be a nice gesture - maids seem stressed and out shampoo and shower fell dispensers weren’t refilled although the room was clean and the bed nicely made. Lofts for a 6 storey building take ages and reset leaning you waiting. Junior suites often have no balcony and face the very close Belroy hotel and have little natural light.