The swimming pool area was nice and there were always enough sun loungers. Staff were very friendly and the breakfast was excellent.

The hotel does not have many facilities other than the swimming pool for kids and a single table tennis table. The kitchen is very small and does not have many accessories so not great if you want self catering. The area has a lovely beach and plenty of restaurants but is very touristy! Also expect many mosquitoes in the evenings. We stayed in July and paid quite high prices so did not think it was good value for money overall.

Beach was great, really warm and inviting sea, soft sand, as good as any I have ever visited. Pool was very warm, no problem getting a sunbed at any time of day, also very quiet, our apartment was just a few steps away but with patio doors shut we could hardly hear anything. All Staff very helpful and friendly throughout. Reasonably priced and well stocked Spar shop a 2 minute walk at most. Drinking water on tap a massive win which was unexpected

Nothing, but if being very picky, the bacon wasn't great but that is the case whenever being abroad, but overall the buffet breakfast had a great selection of just about everything. Didn't eat in the hotel in the evening so can't comment but seemed reasonably priced, but as was so quiet we just ate at nearby restaurants which were all very good, burger and chips about 7 euros if you want cheap, but can get a great Fillet steak at nearby Smiths for 21E, or a bit more elsewhere

We loved the pool, snack bar, breakfast, the decor in the hotel.. As much as we love Playa de Muro beach, we stayed by the pool most days as it was so relaxing. Most of the staff were great. We were very impressed with the water refill stations. The whole complex was very clean.

The bedsheets were a bit hard. The sunloungers by the pool could do with a wash. The songs playlist was very Limited at the snack bar and we would have liked more music to suit all ages and taste.

1) The staff is friendly and helpful. 2) The breakfast and dinner buffet were excellent. 3) Nice room with good beds. 4) Superb quality/price ratio. 5) Well equipped kitchenette. 6) Great bathroom. 7) Great location for hiking trips in the area.

1) It took a bit long before the defect bed lamp was replaced. 2) The cleaning of the floor was sometimes a bit shaky. 3) The sofa was not very comfortable. 4) To be surrounded by smoking people, obviously that is beyond the influence of Elisa.

Plastic free and free water is absolutely amazing!! Position is perfect for the beach and the apartment is very comfortable also for an infant with comfortable bedding and sofa and a nice balcony overlooking the swimming pool..The view to the lake from the breakfast area is gorgeous!

Cleaning service at 12 when you are preparing food for the kid is not recommandable :)

- Wide selection of food for breakfast. The food was mostly tasty. - Room was spacious (we had one bedroom apt). - Location was good. 5-10 minutes walking to the closest beach. Variety of shops and restaurants nearby. - Street parking is available free of charge right in front of the hotel and in general in the city. - Our kids liked the pools. One of them was shallow and another one had about 2m deep. It's not that big but we never saw it overcrowded.

- Nothing changed on breakfast from day to day. Even a slight change would make more fun for the long stay. - Cleaning had some space for improvement. We always observed some sand/dust on the floor. It didn't go really bad though. - Furniture was cheap with some squeaks and noises when used. We don't think this is to be improved as it just reflects the price we paid for the stay. - AC control units made some plastic rattling noises from time to time. It can be annoying at night time. We observed that in both rooms. - The city is located close to swamps which means mosquitoes are everywhere at evening times. This is not a problem of the particular hotel, but it's something to keep in mind when you plan a travel to Muro.

Rooms were modern with modern fittings, bathroom was nice with modern equipment. Kitchenette facilities were really nice,clean,electrical hob,balcony was very nice.staff were helpful and gave accurate information about taxis, sightseeing places. Breakfast was very nice with large selection

I likes everything

Hello. Very good hotel. Room was clean, cosy and prepared for us (2+2 family) including baby cot. We had HB and did not use kitchen however I can say that was fully equipped with all necessary things. If you travel with babies us we do ask for room on the ground floor. You can park pushchairs in front of the apartment without blocking the passage. It is great! There are NO stairs and barriers on your way to the restaurant! Pool is being cleaned daily. Towels/sheets changed as you wish. Food was very OK. Fresh veggies and fruits everyday. English breakfast available but it is not dominating like in other hotels. Platja de Muro is very close. Lifeguard on duty and all facilities on site. We were at the end of October - good weather and no crowds.

If I were manager I would throw out machine that prepares unhealthy juices for breakfast. This is Mallorca - why don’t you promote local oranges? There is no better way to start the day with freshly squeezed juice!

The friendly and helpful staff (especially Andrés and Alex in the pool bar, Anke on Reception, also the charming lady who made eggs at breakfast but I'm not sure of her name, sorry!), the swimming pool, the bathroom and shower, quiet location, good room size. The room had a small kitchen which was useful. Room was modern and clean. There was a good selection at breakfast, and the restaurant and pool bar were decent value.

The sofa bed hadn't been made up in advance even though we booked for 4 people, and there was no spare linen in the room so I had to get some from reception to make it up when we arrived at 2am. The door lock batteries ran out on our first day but it was swiftly fixed by Anke and Andrés with no dramas. In general the room could have had more duvets and sheets etc. But everything was sorted quickly and none of this spoilt our stay at all, just constructive feedback.

Best Hotel in years. And the food, all time best. Really delicious, not „canteen“ like whatsoever. Just amazing. Highly recommend this hotel, the name is a gross underestimation of what you get. Very clean and tidy. Just 5/5. Thanks to all who made our trip so nice, es war toll👍👍👍

Puh, always room for imrovement, right? Ok, if you ask me, it is not that I did not like it but I was surprised that the pool was in my eyes a bit „small“...but, we are now really really being very picky.