Perfect central location and nice good size apartment with all the facilities, including the roof top area to dry your clothes (very useful for me as I ran out of clothes for the children and had to do washing every day).

There was a green light inside the living room above the door (I think it was an emergency light or something similar) and the living room was not completely dark at night, so it was a bit difficult to make the children sleep. I appreciate that some people don’t mind about this and I managed, but it was a bit annoying for us at night. Other than this, the rest was perfect. A pity that this place doesn’t have a pool but I knew that when I booked it.

This is a stunning restoration job, in particular the facade is lovely. Next door is a great restaurant where we had breakfast every day and just beyond that, the market with a variety of choices. The check in was great, and the young man was very informative and enthusiastic about the things to see and do. Beds were very comfortable and the maid service an unexpected bonus. We mostly used Puerto as a base to visit Cadiz and we had a great stay.

Our ground floor room was quite dark, and next to the lift, so noisy at times. I understand this is a feature of patio style buildings and our room was the cheapest option so no cause for complaint.

It is truly a fantastic place to stay in the lovely town. With the market next door and cafes right beneath - an excellent combination. El Puerto de Santa Maria is a wonderful town full of fantastic "palacios" from 17- 18th century. For this hotel I recommend to make sure that you stay in the room that has windows facing the street and not the internal patio, it is really worth paying a bit extra.

great Location - friendly service at the moment some rooms are getting renovated to a more modern look which is really a nice thing.

my room was old-fashioned from the interior, also the coloring but had everything what’s needed. I think it is necessary to bring the rooms to a modern look which I am looking forward to to see when I am there next time

Apartment was updated and comfortable. Location was central and parking lot nearby was reasonably priced.

A/C was in hallway (not in bedroom) with a bright green light so sleeping was a little difficult as you had to keep the door open for the a/c, but the light light up the room.

Beautiful old restored palace in the heart of El Puerto, right next to the old market and some character-full bars! Friendly and very helpful staff. Secure parking literally round the corner, about €7 a day.

Spacious apartments, though not palatial! Kitchens could do with more and better equipment, if you're planning on self-catering, although lots of cheap plentiful and very tasty options nearby.

Great apartment with all necessary facilities. Living room with TV and well equipped kitchenette, bedroom with comfy bed, up-to-date WC/bathroom and even a little balcony. All of that in a traditional-style building perfectly renovated (lift added), but preserving its style with internal yard and some greenery. Extraordinary quality/price ratio.

The breakfast was served in the bar 100 metres away... but was it actually a disadvantage? Very good breakfast in a nice place, good coffee.

Wonderful location right in the center of town and all the action. Old palace hotel.

Many of the rooms were dark on the inside with small windows and light entrance. Had some trouble with the a/c working in bedroom area.

The accommodation was excellent The staff were very friendly and helpful The cost was very good value for money A great example of very good architectural conservation practice and enterprise by an imaginative local authority in restoring a historic building and putting it to good use

Nothing

Beautiful, historical palace house which has been well restored; There is even a permanent exhibition about the history of the house. This sort of property is very rarely available as accomodation if you aren't prepared or able to pay exclusive hotel rates. It was excellent value for money. The apartment was cosy, spacious and well-equipped. There is a vast roof terrace available for use by guests with tables, chairs and sunbeds, where you can also dry your washing, and in spring watch storks nesting on nearby church roofs. Being able to go across the bay to Cadiz on the ferry, which takes 30 minutes, was great. The ferry is less than a kilometre from the accomodation.

It would have been nice to have had someone on reception when we arrived - we found the insructions for getting in rather complicated. They involved 2 different door codes and another code for unlocking a box containing the keys. Reception was only staffed for a few hours in the morning. The roof terrace was rather tatty and the plants there were dying from neglect. As a plant lover, this upset me! There was a car park very nearby charging 6 euros for 24 hours, which was fine, but getting to it was difficult as it is in the heart of the old part with many narrow, one way and pedestrian only streets which were not recognised by the sat nav, which kept sending us the wrong way.