Great, small village location, in center of town. Easy to find, public parking was plentiful, a warm welcome by Ana! The room was clean and comfortable, and I was able to have my pets stay with me.

Food in the restaurant was only so-so and as the only place in town that’s open for dinner, it was busy, rushed, and understaffed. The AC in my room did not work, and as it was an “attic” room, was extremely hot which made it difficult to sleep.

We chose this hotel for its location, less than an hour from the Bilbao ferry terminal. It proved ideal for an overnight stop on our way to catch the ferry home. The room was clean and comfortable, staff were helpful and the food we thought good value. If needed, the hotel has secure garage parking accessed direct from the hotel which was an added bonus for us. Breakfast was simple but adequate.

When looking for an accommodation in proximity of Bilbao, I couldn't be more lucky! The hotel is very, very nice! Small, comfortable, nicely located in the village center. Free parking available. Excellent kitchen! We had lunch, dinner and breakfast and everything was very tasty. Very helpful personnel.

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The reception staff were very helpful The evening meal was great value for money The real ale was very good The room was excellent

The breakfast and the service were poor Not told what was going on, other tables were offered toast and fresh fruit We would of been better just turning up at the bar and choosing from the counter

Great little boutique hotel with large, modern rooms and bar & restaurant in centre of town, convenient for Bilbao ferry, just 50 mins away. Fantastic value, with superb guest fixed menu and good breakfast for around 6 euros. Lively local bar with range of interesting craft beers, (albeit these seem rather expensive). Also secure underground parking at extra cost.

With so much going for it, the only thing they need to address is ensuring that hotel guests don't feel ignored in favour of their busy local trade. Service can sometimes feel businesslike rather than warm or friendly.

Lovely little town with plenty to see within walking distance. Really nice hotel in good location, the architecture is very pleasant. Absolutely the best staff from the reception to the restaurant. Dog friendly. Highly recommended for stop over from/to Bilbao port. We definitely will be back. Good value and food amazing value and quality. Nice bakery next door and shop nearby for basics. Easy to find from motorway. Good street parking nearby or secure underground for 5€.

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Excellent dinner and adequate breakfast, being able to park and take the lift to our room was especially helpful as our dog injured its leg on the way. The staff could not have been more welcoming. Love to stay again. Thank you to all the staff. Superb hotel.

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Lovely friendly hotel. Anna was extremely welcoming. Comfortable room with lovely bathroom. We will return next year for sure.

We were in the roof and the window didn't appear to open. We didn't ask...it was just one night and we used the aircon.

Amazingly looking and positively impressed. Can't imagine why only 2 stars. In the (small) city center. The restaurant is amazing and the prices are surprisingly low.

We like the food , very much. The choice of tapas was excellent and they all tasted fantastic. The tortilla was the best. The menu of the day is good value and delicious. The staff are very friendly and we like the secure parking. Stayed twice now and will stay again only 40 minutes from Bilbao.