The facilities were really good. There is lots to do on-site (mini golf, kids play park, arcade room) Evening entertainment is hit and miss depending on what age group you are travelling with and what everyone likes but generally we enjoyed most of the shows. Plus there is the choice of sitting inside or outside to watch as there are 2 different shows each evening, depending what takes your fancy. Room was spacious however the beds are right next to the front door. We didn't find this a problem (perhaps very lucky with quiet neighbours!) but I would say this may not be a great option for large families. We travelled as 2 adults (friends) and a child and unfortunately the 3rd bed was the sofa which isn't great when you have paid for 3 beds. I think the maximum any room has is 2 single beds, any extra person will be on the sofa- just something to bear in mind! The hotel itself is huge so plenty of space when there are lots of guests. Food options are good with plenty of choice. Breakfast is the same every morning but there is so much on offer it doesn't leave you limited of options. Choice of 3 different pools and lots of sun loungers (agree with other reviews that you need to get down early to secure a sunlounger) and there are umbrellas provided. There are lots of activities throughout the day from the animation team (water gym, water polo, archery etc) so plenty to keep kids entertained! All rooms have a balcony view which is lovely for watching the sun set. It is a very large hotel that caters for a high number of people so yes it can be busy (particularly in the holidays) and the restaurant is a little chaotic but overall it's the first holiday I have come home and felt like I had a actually had a break! My son, who is 6, thoroughly enjoyed himself and we have come back with some lovely memories (and tans!!)

Perhaps room size could be designed better as someone sleeping on a sofa for a week isn't ideal. More information provided on check-in- was handed a leaflet with hotel rules of what not to do but no useful information such as attractions in the area, transport links, hotel facilities (took us a while to find the spa), useful contact information etc.

Room had pool garden view. Great location for local buses. Food, especially the China man's was delicious! Entertainment in the garden every night by professional singers and musicians with optional dancing.

Would have liked small addition of fruit compôte for breakfast ie littlte jars of fruit with yoghurt snd granola on top.

The personnel was great, the entertainment was great, and the children's pool and kids club were great, We took all-inclusive so the food was excellent and I recommend it for families that want to have one good rest. Also, the centre is not so far away but if you have a child till five don't forget to take the buggy as the hot weather makes the children fast tired.

the night show is till late and sometimes the music is too loud till late at night and also the doors are not so good isolated so every single sound can be clearly heard!

very tropical ish environment giving guests the sense of a proper summer holiday. the facilities were amazing, you have everything you need on site, and the spa was the perfect way to end a day in the sun.

the bar staff in the Palmera bar (the bigger outdoors bar) were not friendly/welcoming. stayed on the top floor. elevators were very slow getting there.

The Spa is amazing. The palm trees and outside pools and jacuzzi are very nice.

The hotel is a bit dated. The food was not great, we had all inclusive and stayed for a week and found no variation. It is a buffet and at lunch you can go a la carte which was just stake and burgers. Not a fan

Really nice property and exeptionally tasty food! We had the feeling the hotel hired the best cooks from Gran Canaria to only serve their restaurant :-D Staff was super friendly!

In general a little old property but kept very clean and comfy.

perfect spa, comfy bed, large selection of dishes

Colder water in the outdoor pool. Hotel with a large concentration of smokers,very often smoke in the room, which got there apparently from ventilation in the bathroom, outdoor tables in the dining room reserved for smokers, smoke on the balcony. If you have breathing problems, this hotel is not suitable for you.

Everything! We were so amamzed by the property! So clean, really absolutely amazing food (dishes changed every day and therer were many every). The room was really cozy and ALL the staff really exeptionally friendly. The food was really the best.

We traveled with a group of 4. One room was a bit smelly. It was in the very end one the first floor without balcony. The kids animation could have been much better. There was no really animation for the kids in the kids room only the pool bubble party was great. We had the feeling that the animation team was more eager to animate adults rather than kids. The variety for non alcoholic drinks could have been better. In the all-inclusive package was only one non-alcoholic drink which was too sweet.

Everything was amazing, from the staff to the hotel facilities, spa was great but also 2 outdoor jaccuzi's to enjoy,if you are like me and prefer to be in the sun. Great place for children, with 2 little pools(one really shallow for babies),great playground, amazing mini golf and football court. I would go back at any minute to be fair

I liked Everything, Seriously cannot fault a thing with this hotel. Staff was so good. Maybe Don Miguel portions could be a bit bigger and a bit more flavour, special the steak on the stone(could do with garlic sauce or something)

The size of the rooms were superb and cleaned every day with fresh linen and towels. The restaurant became more busy at 9.00am and at 7.00pm, however, we always managed to sit at a free table.

Not a criticism of the hotel, more of the guests putting towels on sunbeds at 6.00am! The hotel managed this very well by taking them off!