Very friendly and welcoming staff. Very bright clean hotel. The lobby and common areas were nicely decorated. We stayed half-board and the food was of very good quality with plenty to choose from. There would be a better atmosphere in the dining hall for dinner if the lighting was less bright. There were nice light fixtures in the dining area, but they were not really used effectively. We had a nice suite overall with a very good shower.

The seating area in our suite was a bit functional and not very cosy. It had cooking facilities which seemed pointless. The bathroom sink was in a space between the living room and the bathroom, which was slightly awkward. Bathroom door not 100% opaque.

Lovely place, lovely pool, lovely staff Slept really well Some dinners were really lovely - loved the mallorcan night and the bbq Lovely desserts Lots of little surprises - harp players, DJs, drinks deals, I loved that! The staff really care about giving you a good time I liked the bar, great air con in the lobby! Staff had lots of recommendations Great air con Wifi in the room was good

The sunbeds get reserved by people really early, even at 7am most had towels on even though they say you can't reserve sunbeds I didn't like this atmosphere of panic, took away from what should be pure relaxtion! The lifeguard does try to stop people reserving, but it still happens There should just be enough loungers for everyone Room was clean but not spotless, when we first arrived I had to clean the corner of hairs from previous guests But the place is new enough to feel clean Mostly I thought the food was great. One day my milk curdled in my coffee - the milk had gone off The final day, a piece of bread I picked up was hard and mouldy They replaced these things instantly, it just put me off a bit, they could monitor the freshness of things more

We had a great time at the Mar Senses Puerto Pollensa. The hotel was absolutely beautiful, clean and modern, the location is perfect, just a two minute walk from the beach, and a 5 minute walk from the central square. The staff were so attentive and very friendly. The food was incredible, we have visited Puerto Pollensa many times and I have to say the food we had each night at the hotel rivalled some of the top resturants there. The presentation of the Al La Carte dishes was like something you’d find in a Michelin star restaurant. We also ate from the lunch menu which had the most beautiful salads. The cocktails were also great. I would recommend this hotel to anyone visiting Puerto Pollensa.

Nothing

The layout of the rooms being a bedroom and living area worked well for 3 people. The pool was a good size and well maintained. The breakfast choice is wide and varied and there is a nice outdoor breakfast area to sit in. Very good location with easy access to the beach and local restaurants.

The bathroom was very small and the doors were hung in a strange way, so that the shower opened outwards and bathroom door inwards making them clash. The pool was only open 10am-6pm, I really think for a hotel at this price point and this time of year the opening hours should be at least 8am - 8pm. While we were not particularly early risers, for cyclists and early airport transfers I also think breakfast should open earlier than 8am. People do reserve sunbeds from very early, the hotel does monitor this but I think could be more proactive in stopping it.

There’s nothing not to like .. it really is a lovely hotel the staff are amazing .

There wasn’t anything I didn’t like .. my only “observation”. was the steps/ladder into the pool there is a lot of more mature people who find this slightly challenging to get in and out .. and the same with the large jacuzzi pool. Steps are narrow .. but I would still recommend this hotel to anyone going to Puerto Pollenca.. 10/10 food was plenty full with lots of choice the staff are always cheerful and can’t do enough for you It’s definitely my happy place .. wouldn’t go anywhere else .. 3 times I’ve been here with my family ageing. 27-84

EVERYTHING at this hotel is excellent! The staff are exceptional. Their cheeriness, keenness to chat, their very hard working ethic and going out of their way to make sure you have everything you need. The ambiance round the whole hotel is totally comfortable and relaxed. The pool area is beautiful and always a lifeguard on duty. There was an episode of the Sahara dust going over and dumping sand everywhere. The work that the staff put in to clear it around the pool and get all the beds etc spotless for the customers was exceptional again. They were there before 6am and staff not on duty came in to help out. The food was always delicious with A La Carte available as well as the buffet, themed buffets and one evening every lady received a red rose and everyone a glass of cava. You feel totally spoiled. The spa is available with no extra cost except for any treatments and also a gym. The hotel is only one block from the Pine Walk and the beautiful beach, shops and restaurants which is ideal for anyone. I would totally recommend this hotel to anyone and we will definitely return. It is an adult only hotel which makes it a total laid back holiday. There was entertainment every second night which was always very good and enjoyable, everyone joined in too.

I do not want to put any negatives but the prices of the alcoholic drinks were higher than most places which was a draw back but other than that there are absolutely nothing not to like.

we liked everything it’s our 4th time to this hotel The food the staff the rooms all 10/10

The only down side to this hotel is you do have to be up early to get a Sunbed The rule should be anytime before 9am if a towel is on a Sunbed you need to be sat on it. And you cannot leave a towel on a bed for longer than 1/2 hour I watched from my balcony a lady lay 7 towels on beds and she never came back untill late afternoon. I know this from talking to another holiday maker Saying this we like the beach which is just across the road. So this didn’t worry us .

staff were exceptional, went over and above the norm, this was very much appreciated. special thanks to Carla on reception. Choice and quality of food was exceptional, particularly for breakfast, dinner buffet was a little hit and miss, but overall very good for a buffet option. Really liked the al a carte nights and barbeque nights. Really nice touches from the staff , particularly on check out offering us a room to shower and change after check out.

for next time would defiantly book a pool view, our room was a little pokey and dark for 3 of us. There are also some rooms that have a higher spec than others, worth checking this out when booking. Overall good value for money as we booked breakfast and dinner and excellent location, close to the beach.

Adult-only hotel. Great location close to waterfront. Very clean. Friendly and helpful staff. Lots of choice for breakfast, including GF options (our daughter has coeliac disease). Domestic staff will come in every day to tidy and clean if you wish. Beach towel exchange service also very helpful

Suite a little small for 3 of us. Good idea to have shower and toilet separate to wash basin, but a solid rather than frosted door between the two would have been better! A very minor criticism though

The hotel was in a perfect location... the staff were super nice and very helpful

Stayed in a beautiful Suite with a large balcony overlooking the nice pool area but it's mainly cyclist staying and getting up very early ....every time they flushed the toilet in the room above us you could hear it in our room .. also the Air conditioning was noisy..waking us up when it came on ....but don't let that but you off staying...I'd definitely stay again