The hotel was absolutely amazing! The staff couldn’t do enough, the food was outstanding with so much to choose from. The entertainment for both kids and adults were excellent. The water park for the kids was out of this world and the kids will foreve cherish these memories. Thank you so much for a great holiday. We’ll definitely be returning soon!

Nothing about the property.

Newly renovated hotel with beautiful rooms and pools mainly for families with children. Food selection is very good and if someone writes otherwise the problem is with him/her not with the hotel :) Staff is nice and trying to do their best. I would like to thank “food truck staff” Esteban and Ana for entertaining us by the pool during the whole stay. They are supernice people who make people smile all day. We definitely come back if we will return to Lanzarote!

They are still learning to make all guests satisfied but the small mistakes we noticed were definitely forgivable.

Location was excellent and were accommodated as requested on ground floor Bed was extremely comfortable Very Modern and airy

Pool was too cold Couldn't pay cash/card at van by pool for drinks shower kept overflowing, even after we had someone to look at it.

1. Nice relaxed atmosphere with very helpful and friendly staff. 2. Great selection of food for all meals 3. Three pools, 2 for kids with many slides; water hoses; water dumps etc. 4. Room locations on the right side of the facility had sunshine onto the balcony from sunrise to sunset (December time) 5. Nice variety of evening entertainment (mostly for younger kids) 6. 10 mins walk to centre or beach. 7. 5 mins walk to shopping centre where the main pickup points are for most tours

1. WIFI could have been faster at room location (no issues for basic web browsing but video streaming buffered a bit). 2. Location isn't too far away from the centre or beach but a little hilly on the return trek.

Really modern rooms, extremely clean, good facilities in room, comfortable bed,

Noisy and rowdy until late at night

The whole holiday experience was great. The wrist band was the key for the room so no need to search for it each time! l. The layout of the apartments was close to the main area and pools so I could see out from the balcony. Also lovely view if you stayed on the first floor as I can see into the distance. Very friendly and helpful staff, The smart tv was great so I could watch what I wanted. I like the frequent change of towels and the availablilty of coffees and drinks in the bar area.

The smell from the toilet brush was very bad. You may want to think about having disposable ones. The cleaning wasn't done very well but I can understand that due to the many number of apartments to clean. I wouldn't mind if it was cleaned every 2 days instead of every day if this gave better result. As we were only 2 and no kids we don't really need that much doing in the flat. I noticed the stairs were not swept as I still see same litter on it over several days.

Everything! Brilliant place to stay, was here before it got done up and its far better now. 10 stars ★ be back soon!

We have always gone self catering in all our years of coming to lanzarote and are we glad we booked this hotel because we will certainly be back. We chose all inclusive and it did not disappoint. We only left it a few times, to go to the beach one day, Rancho Texas another and a few times to go shopping. I could not recommend this hotel more highly. It is spotlessly clean and very well Maintained with large rooms and great balcony views. The food is excellent, I particularly enjoyed the sushi and chicken gyozas on our last night and a fantastic selection on every other night. I even got black pudding on two Mornings at breakfast 😋 The restaurant manager ran a tight ship and he and his team always had a smile for us and kept that machine tirelessly ticking over. The staff are so friendly and happy in their work and let me tell you, all the teams work hard, nothing is a problem to them. From reception to bar to restaurant to housekeeping to maintenance and of course the entertainment team. We met Sergio, our sons favourite, Natalia, Javi and Rocio and not forgetting Baku who was always up for a photo. These guys are incredible at their jobs, from remembering names to encouraging shy little ones to get involved they did not put a foot wrong. I truly believe they made our holiday what it was. Absolutely fantastic! A special mention also goes out to Esmeralda , Julian, the smiley tall barman with the red in his braids and Eveline. Such a happy, smiley, strong 💪 team on the bar, always making the most deeeeeeeelicious cocktails 🍹 and keeping an eye to see who was next in line, which is never easy to do. Finally, I’d like to mention the hotel manager.

Nothing

First of all, i would like to say, that this hotel was a huge surprise for me. I have gluten intolerance (and i don't eat meat - but that is a choice). So i tried to choose a hotel which offers wide selection of food. The way the hotel handled this situation, is not 10/10, but 1000/10. All members of the staff, from the receptionist, to the chef was informed about it, and they were paying maximal attention to my problem. The chef even remembered about me being vegetarian. We were on half-board, and that was more than enough, since we were not staying at the hotel during the day. The food was very various, all fresh with lot of fish, vegetables, fruits and all kind of meat. Every breakfast they offered smoothies which i liked the most. The room was big and comfortable, it was more like a suite, with couch, and two TVs. They have programs every evening and afternoon. Yes it is a hotel with pools and water toys for the children, so there is obviously a lot of children. If you are not comfortable with that fact, i dont recommend this hotel. I can't say enough about the staff, how nice and helpful they were every time. Overall, the time spent there was a great experience for us.

One little thing, is that they dont really have hot water. In the shower its warm(ish), but not really hot. This is the only thing i missed.

Clean in really good condition safe for families