Although Tres Cantos is outside of the city, having the train station 100 meters away and so inexpensive, made up for not being downtown. In addition, walking the streets and parks in Tres Cantos was completely safe, quiet but not empty, and quite beautiful! The train goes directly into the city where we accessed other trains and subways at an incredibly low price for the duration of our visit. We went everywhere we wanted and saw everything we planned to see. Within Tres Cantos, the little local bars and restaurants and laundromat were gems to be discovered.

The breakfasts offered a wide range of options but the hot food was never warmer than room temperature.

The service was very thoughtful and really nice! The extra little welcoming goodies and lots of additional goods to use is again very thoughtful, they make sure you if you need something it is there, they have extra services for massages, a mini fridge. Room service etc. They really push the attion on being there for you! And serving to all your needs. The beds are extremely soft, and maybe good or bad.. overly huge. To huge for me. We could fit 5 persons in 1 bed. Fun experience, but bit redundant.

The building itself and the quality is less. It seems used and lived. But they really compensate this with their full on and extra services. If you don't mind a crack or a smudge on the floors or some ripped wallpaper and paint stains. In our room 1 of the side bedlights didnt work but you well get so much out of their services, that seems to be number 1.

I booked this hotel as the hotels in Madrid were too expensive. This was a 4 star hotel with a good pricing. Exactly what I needed for this business trip. This hotel is next to the main train station with many trains into Madrid. Only when you travel after midnight do you have a a problem. I love the hotel as the information on booking.com matches everything. They do not promise anything or show the location better than it is. The breakfast was amazing. It is nice and quiet inside the hotel. I loved the minibar and airco in the room. What is needed with 38C. The room and bed is very good. A very big bad and I love the room with a desk. Next door to the hotel is a big supermarket (Mercadona) and nearby you find several nice bars and restaurants. Within 15 minutes you can go to the village of Tres Cantos. Within less than 10 minutes walk you have a big indoor shopping center and supermarket Tesco's. The reception is open 24/7. They speak good English. Also in average because the village is higher than Madrid it is 3C less. We had 38C in Madrid and 35C in Tres Cantos. I will come back to this hotel in the future as I love the village and location. But only when I do not need to be after midnight in Madrid. Because then I can take a train back.

You have trains to Madrid only till midnight. If you go by taxi from Madrid it will cost you 40+ euros. What is too expensive in my opinion. There should be some night bus into Tres Cantos from Madrid but I did not look into that too much.

The property is clean and close to the train station that will take you to central Madrid in less than 30’. Personnel very friendly, helpful and professional. Lot of different restaurants in the area including the one at the hotel.

At the moment the wi-fi connection was not working at the hotel but… I could disconnect and take some rest!

Location is very close to the bus and renfe stations and the supermarket with a park close by and restaurants too

The sink wasn't working well and they said we had to wait 2 days for it to be fixed

I was at an event close to the hotel, and I chose the hotel based on its location and price. I was happy with pretty much everything, friendly personnel, good level of comfort, and cleanliness of the room.

If it was not for the event, I was not going to stay in a hotel so far away from everything else.

Nice hotel, good sized room and really near the station. The staff at reception were all really friendly and helpful, and the breakfast was well worth getting - something for everyone, including tortillas, scrambled eggs, tomatoes, bacon and ham and decent bread. Also had some sweet stuff if that's your thing. Overall a good stay.

Good quiet location. The hotel provides parking space. There is a restaurant in the hotel and some restaurants quite close to the hotel. There is also a supermarket next to the hotel.

Furniture was a little worn. There was a smell in the bathroom because of sewage.

Clean comfortable rooms. Friendly and helpful staff. Great location for the railway station and sightseeing trips to Madrid. Thanks..

Nothing negative to say, the hotel suited our needs.

Beautiful suburb just outside Madrid , convenience was important , very close to the metro station , great food location in tres cantos. Recommend anyone to eat at tres claves. Food is amazing and so is the restaurant.

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