1) Perfect location 2) Amazing view 3) Welcoming and helpful staff members 4) Good breakfast 5) Free upgrade (unexpected and not asked for, so it was nice) 6) A bottle of water in the room And, I said it already, but AMAZING VIEW.

The soundproofing was poor (I heard TV from another room, and at night I heard someone's snoring). There was a dried cleaning agent stain on top of the toilet rim (not a big deal since the room was clean overall). Unfortunately, I cannot recommend the dinner here. The menu of the day was quite poor. Salad made of salad only was more of a joke to me. The garnish was also somewhat weird. Green peas and polenta? You are so close to Italy, you can improve the menu for sure.

The view, the peacefulness, the comfy beds. The special Sunday breakfast, with tresse and prosecco ! The kindness and helpfulness of the staff.

Booking.com mentioned 19 min by foot to to Piazza Grande. Possible on the way down, but definitely not on the way up!! (due to the stiff elevation and hundreds of steps). But on the other hand, the view is stunning. Bus stop very close by. No bar/ fridge in the room A small wish regarding breakfast: it would be very nice to have some fresh vegetables ( bit of lettuce, cucumber tomatoes, sprouts?) to complement the eggs and cheese /cuts. But otherwise very good.

Incredible value for the money. I stayed for a short hiking weekend, so I chose the smallest room available (Single Budget). It was small, but apart from this perfect. Exceptionally clean, good functional bathroom, comfortable bed, fast Wifi. The pool is very enjoyable and clean and a nice place to relax with an incredible view. Even the green areas/ flower beds are in great condition. Breakfast exceeded my expectation. There is a nice choice of things and everything is of really good quality. I don't usually expect salmon and cake at a hotel like this, but here you get it. I will be back.

The area where the hotel is located is simply amazing. I had a room with a view on the mountains, the lake and the city, and just being there felt very peaceful. There is a bus stop just outside the hotel, which takes you to the city centre in less than 15 minutes. The staff at the hotel were very friendly and helpful. The bed and the pillows in the room were very good and comfortable - perfect for a good night's rest. The rooms and the entire property are very clean.

Hotel has one of the best view in Locarno. Very good idea to use local busses + other transports via Ticino Ticket app.. I really appreciate hotel staff that had pleasant approach, very tasty dinner menu and room cleanliness. Unfortunately was raining and I couldn't use pool, but next time I will not skip it. :)

Only one small "cosmetics mistake" - little bit more powerful hair dryer would be sufficient. And breakfast coffee.

Amazing view! gluten free bread and cereal for breakfast among other options. gf options for lunch/dinner. friendly staff.

it’s a bit far away from the center. however the bus stop is next to the hotel and it takes 10min. the hotel provided free bus tickets for my entire stay. also because of the location on the hill’s side you have such an amazing view. one can walk down to the city center via several very beautiful paths (25min). however coming back on foot and especially at night is challenging. one should catch the last bus around midnight.

Breathtaking view, comfortable room, supportive and kind staff (they catered all our needs with a smile), outstanding breakfast (optionw for all tastes including healthy, which is rare in IT) and great location. There's a beautiful and refreshing pool either. All one needs on the heat of the summer. The playground is also a great thing, our daughter loved it.

Nothing, really :)

Staff was amazing. All the ladies - at the reception, in the restaurant/bar - they were more like hosts and not like ordinary hotel staff. The location was picture-perfect, overlooking the beautiful Lake Maggiore. Also perfect for my purpose of being in Orselina.

The bathroom was a little too small.

Loved the homely feeling of the hotel, loved the view and pool, amazing breakfast one of the best I had in a long time :) The rooms have aircon which is a big plus

getting there from town it is best to take the bus or fenicular, otherwise it is a very steep climb

Fantastic mattress Very nice terrace Very functional room Everything needed is there

All okay. Maybe one could get the option to “rent” a Nespresso machine for the room? 😉 Would be nice.