Swiss hotel managed perfectly . Great breakfast not only according to taste but also top service . Staff super nice especially one young clever man working on reception helping with all including breakfasts very pro client focused . He will be a great manager one day if He had this hotel under his responsibility It would work great also in the future as It is doing now . Also He helped me and found keys from my car and saved me 👍 free parking also great thing . That man is extremly polite very unique personality You do not meet every day .

Nothing to say .

Arriving late in the evening, after a long day of traveling (with two young kids) there was a super quick check-in without any unnecessary hassle. Within the hour we were enjoying a delicious dinner. The hotel is characteristic and clean. The restaurant is cozy and romantic, the wines are good and the food is perfectly cooked and seasoned. Even if it was late, our kids enjoyed their evening as well with colouring, available toys and the playroom. Every staffmember is welcoming and friendly; the perfect balance between not too little, not too much. We slept really good in soft and warm beds. Although we only stayed for one night, we would be happy to stay longer and definitely come back someday.

Facilities were very good, clean, easy access to train station, friendly staff always smiling and willing to help. When I travel back to Luzern, this place would be the preferred location to stay again. It's a small,.peoceful village...

Maybe a net to cover the window. In summer it has to be kept open for fresh air as there is no AC. A net on the window would mean it can be kept open through the night without worry of insects coming in

The hotel is located in the quaint little town of Malters, we loved the location and the neighborhood. The staff were very helpful and friendly and were ready to meet all our requirements during the stay. Will definitely recommend this place!

Breakfast could have been better, with more options like scrambled eggs and baked beans as hot breakfast options.

This is a really charming 4th generation family run hotel. From the moment I walked in the door I could tell that this was an extremely well run establishment. Smiling friendly staff who could not do enough. The rooms are comfortable. The homemade Bircher muesli is worth making a trip for itself. Thanks for a really nice stay

Nothing

The familial room is a big room for 5 with 2 bathrooms, nice hosts, great restaurant very kids friendly, great breakfast!

The room is in the attic, and with 34degrees outside, it was like an oven. We had to open all the windows, but the hotel has a pub and they were a lot of people screaming outside till 1am.

There is a room with some nice games for the children. the bedroom was big, clean and confortable. The breakfast is excellent with Fresh products and delicious strawberries 🍓 the host are very friendly. We had an excellent stay and will definitely return there and highly recommend it.

Nothing. All was perfect.

Lovely hotel near Lucerne, the manager and staff couldn't be more helpful and were very friendly and accommodating. Room was very spacious and comfortable. Dinner and breakfast was very nice and we were well looked after during our stay there.

Rooms could do with an update to freshen them up.

Basic, but very good value. We used it for a stopover while travelling from Italy to Luxembourg. Its quite traditional, which makes it quaint. The staff are just lovely, helpful and cheerful. Rooms are a good size, with a good shower. There's a large balcony The restaurant is closed on Monday and Tuesdays but there's a lovely restaurant across the road. There's also a great little bakery next door.

Easy to find. The parking spot is right on the premises for free. Very clean. Friendly staff who go an extra mile to make you feel welcomed and at home. I got late to check-in and they waited till in the middle of the night for me to get there. The room is well isolated from the noise outside and the bed was even more comfortable than mine at home 😀