please don't bring a big luggage to this hotel, because you will need cardio to go here. it's not far but the road in Zermatt was using stone. the hotel has ski room, so you can put your ski equipment and luggage there. the staff was ok, not friendly but ok still respect us as a guest. the lift was small and quite challenging, but I'm appreciate they have a small lift. the room was clean, but the one that I was stayed was a lil bit old, some of the room is more modern, it's ok, small step. the breakfast was ok, they have bread, oat, fruit, egg, and coffee or milk.

the lift small and when I don't know it's safe or not. the double room has 2 bed not 1 bed

The location was an easy and scenic 8-minute walk from the train station. It was away from the hustle and bustle of the tourist area, yet only 3-minute walk from restaurants by the historic church. The breakfast was good and started at 7 AM. This was good for starting hikes early before afternoon rain. There was construction behind the hotel, but it was quiet between 5 PM and 8 AM, so sleep was not disturbed. The staff was friendly and helpful. They let you store your luggage before and after you check out during their regular office hours of roughly 7 AM to 7 PM.

If you have more than one person, ask for an additional card to get into the room.

The location, the quirkyness of the building. Clever how they made it comfy & cosy. Nice choice of self service breakfast as much or as little as you like. And ofcourse must'nt forget to mention the roof top terrace, with its panaramic views. Guest are encouraged to view sunrise on Matterhorn, I got a good picture of sun setting behind the Matterhorn. Brilliant!

Not in Le petit charme-inn's control but there is so much building work going on all around Zermatt & so close to all the buildings that are there already. It must be quite tough for the staff to work along side that day in & day out. (They did warn me that there is building going on nearby from 8 in morning until 5pm before I booked). Great little hotel they are 😊💖

The property is very central, clean and the bed was really comfortable and has an amazing roof top seating area that you can take in views of the Matterhorn. The staff were really helpful and really knowledgeable about the area and advised what walks were best to do. The hotel was a very good price for Zermatt as the place is very expensive. Breakfast was really nice all you can eat, well presented very continental.

Nothing really, the laminate flooring was a bit tired, but the hotel was only used as a base.

The location was good, especially our view of the Matterhorn from our room. The rooftop balcony is fabulous. The beds were really comfortable and the bathroom well equipped. The housekeeping staff do a fabulous job - the place is spotless. The gentleman on the reception on an evening is very personable and extremely knowledge about the area.

The room we had was quite small - OK for a short visit but anything over 3 nights would be difficult. The hotel is situated next to a church, the bells peel every 15 minutes between 6.45 - 22.00.

The room was basic but value for money. By foot, it was about 10mins from main train station, before you turn into a side street across the church then uphill to the property. There is currently constructions going on and the property informs you ahead. Breakfast was good with variety of breads, spreads, cereals, fruits and hard-boiled eggs. The place provides enough and the rooftop was a plus.

Property was next to a school so expect loud kids early in the morning and in the evening. Soundproofing was not great but it hinges on guests to keep their volume down.

All of the staff are super friendly. Location is superb, quiet, but not far from the restaurants, cafes, groceries and train station. They serve us warm tea/coffee while we are waiting during the cold snowy rain (really appreciate this). Roof top is a bonus, we can relax while watching the great Matterhorn from there. The property really take the green environment things into their own account, by giving compensation (free tea/bar time) to everyone who waive the daily clean. No other hotels did this kind of things (you know what I mean).

It was clean and old town charming, the reception was very friendly. It was larger than expected and the bathroom was nice/modern. The weather didn't permit us but there is a nice roof top balcony to view the Matterhorn.

The hill up to the hotel is steep, there is a lot of construction going on around the building. Ventilation was not the best, as we were acclimatising from a below see level country we found if the window was not open it felt like there was no air in the room.

a short but strenuous uphill clim if your not in good shape

Small rooms as described. Excellent hotel for stopover or few nights in zermatt if you don’t want to pay big prices for a room you’re not going to be in other than sleep and shower. Very clean. Really nice staff and helpful. Luggage securely stored upon arrival and departure until needed in ski room. Breakfast is excellent with a large variety of breads, fruit, hot and cold drinks, cereal, yogurts and help yourself to whatever you want. Nice dining room to relax and enjoy breakfast. Great view of the Matterhorn from the roof terrace on 5th floor. Lift to fourth floor. Bathrooms include all toiletries Highly recommend staying here. It is up a hill off the side street from the main church and school (almost opposite the Matterhorn Museum) Plenty to eat and drink around zermatt not forgetting all the beautiful sites to see. Stunning part of the world Lot of building work going on. I hope they don’t ruin zermatt with overcrowding and non traditional buildings as it’s been going on several years now.

Nothing but like most zermatt hotels, homes they are quite close together so you’ll be looking out the window at the neighbour looking back 😃