Everything..... Right from the start till end..... Let me give the details 1. Location - Take Tram no. 4 from Zurich HB towards Zurich Altstten and alight at Toni Areal.....after a 10 min joy ride. The hotel is 100m from the team stop..... Next to Sheraton. Be cautious as they have another branch nearer to the station at Langstrasse. There's 2 large supermarkets close by which operate Mon - Sat 2. Reception - manned by very cheerful staff. I interacted with Nicola, Michelle, Pati and another bearded guy (apologies for forgetting his name) and during my 4 nights stay..... And man..... They would do everything to respond to you with a genuine warmth and smile. A big shout out to the reception staff 👍👍 3. Decor - It gives the look of a boutique hotel and had some nice setup..... They are into some green initiative and that's being promoted everywhere 4. Room - A very decent sized room with extremely comfortable beds. Toilet comes with a shower area with an very nice rain shower 5. Highlight - Mini bar in the room is complimentary. I have stayed in so many hotels and this is the first time I came across a such a gesture. They have a stock of 2 beers, 2 colas, one small pack of potato chips and one small chocolate. And guess what? They would refill it on request. It maybe costing them an extra 5-10 USD but creates a tonne of goodwill 6. Breakfast - our booking didn't include breakfast. Their buffet costs 26 - 32 CHF and they also have a grab and go option of 9 CHF 7. Food - They have an Italian restaurant (with room dining option) with prices comparable to other mid range restaurants. I could see a Indian Nepali restaurant in the vicinity. For more options, take the tram till Limmetplatz where you can have many options at different price range 8. Housekeeping - as a part of their green initiative, they do housekeeping only on demand. You've to inform them at the reception or hang one of the 25 very creative for signs 9.

Though I liked everything, perhaps these are the few areas which the hotel can consider to improve 1. Room lighting - Though it's very romantic, one does need some brighter lights some time 2. WiFi tends to drop off if idle 3. Zurich transport pass is not provided which most of the other hotels do. So if you don't have a Swiss travel pass or any other pass, traveling in the tram a few times a day can be expensive

Room was great. Clean and modern. Good size. And pourover coffee setup in the room! Staff was great and the vibe is very chill. Restaurant is ok, and there isn't too much within quick walking distance. But it's a quiet location by the Limmat River in a newishly developed area outside central Zurich. It's a 15-min walk to great restaurants or a 3-min tram ride. If you walk up the hillside, you'll get to very cute (probably uber-rich) towns with local restaurants and shops. Highly recommend. The tram station is right outside the hotel, so it's super convenient to get anywhere. Lots to like for a work trip. If you're going on holiday, it may feel too out-of-the-way. But I like that sort of industrial vibe.

The restaurant isn't great. It's passable. But I wish there were more good, vibey restaurant options within a 5-10 minute walk. If you're up for walking 15-20 mins, there are great options to the east. But early in the morning, no great coffee shops or the like.

The style and decoration of the rooms are funny, looking good and interesting. I liked the free things included: the mini bar, bikes, umbrellas. They didn't tell me that, I found it inside the room on an information book. Ask for the free things included when doing the check-in.

I took some books from the room to read and they were covered by dust. The desk area need an extra cleanup. The hotel is 15-20 min from downtown, if you are visiting the city and checking the main attractions take this in mind. Fortunately there is a tram station just a few steps, so you don't to walk too much. I found the tram service a little slow to moving around. Unfortunately is like the only option for most of the city on public transportation.

Great hotel with a young vibe and very sustainable agenda which we love. Very friendly staff! The hotel restaurant is great. There is a tram station 2 min walk from the hotel , 15 min drive to the center of Zurich One of the best hotels we have been to , definitely will come back and highly recommend

The room had poor lighting. The view from the window wasn't the best But all of the above are real nicknacks

25hours Zürich West is super sweet because of the attention to details. The team is nice and welcoming. The rooms are good. You don’t need more during a city trip. The location is not the best but you can walk to the city center in less than 25min. Or you just take the tram.

It’s a pity that the team is not able to give proper Queen size beds to couples. Also, the fact that you have to pay a parking fee (CHF 25.00 per day) is not ok. But this is Zurich. The local government is far left and the city not car friendly.

They try to make it sustainable, which is nice! So you need to mention how many times you want cleaning for your room. Bikes are free to get, mini bar is free as well. Location is super close to tram so easy to go around the city. They have good take away coffee and tea, also rooms have good ones too.

Bed is super hard, for me it was really uncomfortable to sleep. Breakfast is 32 swiss frank which is expensive even for Switzerland.

I liked very much the restaurant, the breakfast was delicious, variety of served meals was super. And the Staff was very friendly. Room was clean and bed comfortable. It was silent and just perfectly air-conditioned. All need were there.

I would prefer window looking on the outdoor area, my was on indoor. Therefore it wasn't bright enough in the room. I prefer more light in the surrounded area.

The staff were very friendly and helpful! There is a tram stop just outside the hotel, so it was easy to go explore all parts of the city from this location. I appreciate the hotel's sustainability mission and the steps they take to promote it, such as glass cups instead of plastic, and no single use toiletries. Also, the free mini bar treats made us feel special!

Modern hotel with good access to Zurich train stations/tram lines. Great restaurant on site, friendly and helpful staff-check out extension on our room provided free of charge which was very helpful. Good sized room and bathroom, high cleanliness but very hard mattress and no air con/windows so ok in May but would get hot in the summer.

Very hard mattress, no air con/windows

Was a really nice hotel. the room was splendid With good space and great beds.

Well the restaurant was not worth the money. the personell in the evening were not attentive. The taste of the food was ok but the portion size compared to the prize was not…