The staff were all approachable and friendly. Ersin assisted our check-in and Ebru assisted our check-out. Both of them were really helpful and shared with us how to get around. Ersin assisted us to book a shuttle to the airport for our flight back as well. Ebru was friendly and reminded us to be back on time for our airport shuttle. Thanks guys for the pleasant experience:) The room were clean and very comfortable too. Looks new and well maintained. Nice interior and can see Hagia Sophia from the window. Breakfast at the terrace was also nice, such a view. Breakfast food was ok, no complains. Location of the hotel was superb, we walked around to get to Hagia Sophia, Blue Mosque and Grand Bazaar. At night, easy to get food too as many restaurants are open walking distance. Definitely will recommend this hotel.

Not sure if the shower heater was faulty or not, but the water will turn cold halfway showering and will be so hot again in matter of seconds. Repeats.

Hotel with perfect location in the historical part of Istanbul. The main attractions are easily accessible by walking from the hotel. Hotel comfortable, cozy and clean. We also really appreciated the kindness and helpfulness of Ebru who welcomed us, give us useful instructions for visiting the city and organize an easy transfer to the airport. Hotel super recommended for a trip to Istanbul!

The location is unbeatable, if you are a first time visitor, all important sights are two minutes away, yet the street and property is incredible quiet. The tram is also two minutes away (so you can easily get to Dolmabahçe Palace, or the ancient city walls) and the Marmary Line to the Asian Side is also clone by. The breakfast is a good mixture between Turkish and continental offensichtlich and the early evening tea time on the terrace a great breather after sightseeing. All members of Staffel are friedlich and some even speak fluent German. Our room(three beds) was very clean and the air conditon works well. It was on the smaller side, but the usability of the hotel terrace made up for that.

The hair dryer is very weak

A wonderful location to spend time, near all the popular attractions, we even extended our stay another night. The premises was truly lovely, clean and quiet (we stayed on ground floor rooms 106 and 107). Very little noise disturbed us. The room is on the smaller side, this is to be expected with all hotels in the old area, but more than adequate for a comfortable stay. Bathroom has a spacious shower and all required amenities. Each and every member of staff was wonderful - friendly, helpful and charming. The staff speak numerous languages making for easy conversation. They can book tours, trips and transfers all from the front desk and are super helpful with suggestions. Breakfast on the terrace is perfect, many options to choose from and fresh every morning. Complimentary tea on the terrace each evening. We will 100% be staying here again!

We loved everything. Only be mindful there is no elevator, therefore you will need to request a first floor room if unable to handle the stairs. The staff were more than willing to help with requests.

Location is perfect, the primary tourist locations are in walking distance, friendly, helpful staff, good breakfast (the coffe was not for my taste, we walked to a nearby Starbucks before tue beeakfast to take espresso, cappucino etc..don’t judge me) tram is close, you can reach everything easily. We like to walk a lot around the main places, experience not only tue wiev but feel the city at early morning or late nignt, if we get tired we could easily get back to the hotel to refresh ourself and rest an hour than go back again. I recommend, I think we will come back.

the location was good, the staff was lovely

kinda small rooms but it’s okay

Great location, breakfast was reasonably good. Taxi pick up and drop off very good. Hotel in general seemed very clean.

We were unable to get much information from reception about activities/sightseeing we wanted to do unfortunately. The call to prayer was very loud at 4am which was expected so we brought earplugs but sadly the hostel next door were also partying until the early hours so there was limited sleep. The man on breakfast duty was rude and unfriendly, a big negative for this place. There was hair on my pillow so assume the pillowcase hadn’t been changed.

It’s a small boutique hotel that used to be a church. The rooms are small for American standards but decent compared to similar hotels in the area. The bathroom is quite spacious and water pressure in the shower is great. The location is awesome. Walking distance to everything in the Sultanahmet area. Took app castle is 7-8 minute walk one way, hagia sofia is across the street, blue mosque is just behind it. Grand bazaar is about 12 minute walk and eminonu is about 12 minute walk. From eminonu, you can ferries to the other side of the river. If you don’t want to walk, the metro station is 2 minute walk. The view from the terrace is nice, you can see hagia Sofia. Our original booking didn’t cover our entire stay as we had considered trying other areas once we got there but then liked it so much, changed our minds. Unfortunately, they were sold out for our last night but Ebru was very helpful and found us a room just half a block up for the night.

The upselling. Tours and other things can be purchased from the hotel but it has to be paid cash. I’m assuming hotel staff make some profit off that but it’ll cost you more. SIM card at the airport was 800 tl, at the hotel was 400 tl and outside 250 tl. The bosphorous dinner cruise cost us 800 tl/person but outside we could have gotten it for 500. The staff are super super nice but then you realize you are spending a lot more $ buying things through them.

It has a perfect location as everything is a walking distance in the Sultanahmet area. The staff are very helpful and kind, especially Ebru and Erol. They helped us in organising everything before our arrival. We stayed in the hotel for one night on our arrival to Istanbul and then stayed again for two nights after visiting other parts of Turkey. An upgrade in our room during our second stay was a cherry on top. The hotel has clean and comfortable rooms. I highly recommend this hotel for anyone planing a stay in Sultanahmet area of Istanbul.

Breakfast was ok but the view was amazing. Wish they had some more options available.

Stay in this hotel was the best decision ever! The hotel room very comfortable and clean. Good value of money. The star extremely polite and kind! The breakfast is good and also they have tea and snacks time for free every day at 5PM. The hotel location in few minutes to all city attractions. Thank you Erol and all the team of Zeynep Hotel for making my trip as comfortable as it possible. I definitely back again and highly recommend this place.

they don't have soundproofing in the rooms, so I recommend bringing ear plugs with you if you have a sensitive sleep.