My "go to" Bristol Hotel, when it is available. The cleanliness is outstanding. The staff personify total professionalism, and are very helpful and welcoming. Nice touches with the the free fruit and sherry in your room, upon arrival. Mini bar within room has nice variety of snacks and drinks, which are very well priced. Excellent bedding, nice sized TV, and free wifi, which is important, these days. FRESH milk within the mini bar, and nice selection of tea and coffee, with biscuits thrown in. The breakfast and restaurant facilities, plus the foods, are wonderful. The real icing on the cake is their wonderful gem of a bar, (for guests only), but ring first to assess availability, what with private functions possibly having been booked at the time of your stay. Mind you, the wonderful "Woods Bar" and "The Jukebox" are separated by just 100 yards, and both, literally, LESS than a two minute walk away, and I highly recommend them both if you are venturing out.

Leaving!

The welcome at Reception was super (thank you Bridget) and the room was super, large enough for myself, and a very comfortable bed. The bathroom was well set up, and a very good shower. Breakfast was 10/10 - my only criticism was the portion was huge, but for some, I am sure it would meet the needs. Service throughout was great. The location was also outstanding, a short walk to busy streets on one side and the park on the other; enables you to see a lot of Bristol's offerings.

I was baffled by the parking, there was a comment on the pre call to say there may be parking available in the garage but there is plenty of on street parking (which is pay and display). When I arrived there was plenty of availability in the garage, but there was a cost for this, which I was not aware of. Not sure if I missed this on booking, as it only mentions parking is available, but it is a good think to be aware of. My only other two slight niggles - the bedroom window was very stubborn to open, and required moving the table to do so, and the second, more a suggestion - perhaps hot chocolate sachets for those who don't drink tea or coffee!

I am not sure if I should fill in these online reviews any more, as potential customers may feel I am a "plant". I have stayed here many times. It remains my "go to" Bristol Hotel. The bar is a hidden gem, the staff are wonderful, though they may be getting sick of the sight of me, by now! Spotlessly clean. Nice touches with the welcoming sherry and fruit bowl. Good sized TV.

Some rooms lack a bedside plug socket, which means standard sized phone charger cables are inadequate for youtube scrolling (I sleep less than 2 hours each night), forcing me to constantly get out of bed to keep my phone charged. I dont partake of the optional breakfast, on principal. The £18 charge is way in excess of other Hotels nearby. It is not being tight, as I can afford to buy the Hotel outright,... it really is a principle with me, a silent indignation, if you will.

A superb Hotel, in a beautiful location. Perfect for exploring Clifton village and within easy walk of the city centre and waterfront. Every amenity you could wish for had been thought of. The staff were excellent; welcoming and informative. Parking in this location was a bonus.

Our stay was rather noisy in the evening. There was a function and a joint 21st Birthday Party. The staff had informed us on checking-in that these were taking place. A little cheeky, as it was too late for us to find somewhere else. It was very noisy. We went to bed to the sound of thumping music and couldn't get to sleep until the early hours, when it eventually stopped.

The room felt so stylish, comfortable and thoughtfully furnished and decorated. It is rare to have both a sofa and a desk in a single room, and this one did. Elemis bath products and complementary fruit, milk and sherry will always win me over too (even if I only had the fruit)! Staff were very friendly and accommodating, from the guys at reception to the cleaners. Location is perfect. It is very close to main streets and about 7-8 min walk from Bristol Cathedral, yet it is also quiet, in a classic square tucked away from the boulevards. I didn't have the chance to try the restaurant inside or the co-working space next door but made a definite mental note of both for a future visit. I needed to stay in Bristol for longer than I had planned. In such cases I almost always book somewhere else, just so that I know more places in a city. I had zero desire to experiment this time, immediately extended my stay!

The bathroom is showing signs of age, but I'm only stating it as a fact, didn't bother me at all relative to the cleanliness, hot rail rack, strong shower and Elemis cosmetics provided.

The hotel itself is very beautiful and the rooms are thoughtfully furnished. There was a nice selection of tea and coffee available in the room. Staff were very friendly. The surrounding area is beautiful and there are many restaurants and coffee shops in the neighbouring streets - although if you are coming from the city centre, prepare for a steep hike up the hill.

The noise insulation is very poor - you can hear a lot of what is happening in the corridor and neighbouring rooms, making it difficult to sleep. The elevator was also very old and scary to use, shaking quite badly.

Super clean, and, despite three consecutive prior visits, the TV had internet working this time! 😁. The fruit and sherry on entry is always a classy touch.

No wall socket next to bed, so had to exit bed to keep charging phone, as avaiable socket nine feet away, and no charger cable is that long. Yet again, no access to their wonderful bar. Totally understandable as a wedding booking, but the online booking apps never flag up when a private booking is in place. I have raised this before, but still no interaction between Hotel and online booking apps to flag these up. Some great local pubs and clubs within a single minute walk, so not the end of the world, and this Hotel is still my favourite "go to" Hotel.

Location. Close to transport in to town and station. Breakfast had a good selection and the staff were very friendly. I was in a cosy double.bigger than an average single. All the staff I met were helpful and friendly. Shops and amenities within a few meters also a large park that has some stunning views early morrning andevenning.

Unfortunatly the door to the bathroom was a bit tight when entering and closing the door. During my stay there were events going on.i was informed of this before arrival.mainly some areas were not avalible during this time. The noise was not a problem.

The rooms are very comfortable with a great selection of amenities on offer. I was really impressed by the little touches in the room such as complimentary sherry, real coffee, real milk, fruit and biscuits all included with the room. The bathrooms are nice and the beds are very comfortable. I've stayed several times and the rooms are all very cosy. Wifi is very easy to connect to and fast. The reception staff are also very approachable and friendly. I really like the charm of the building as well and considering it is often one of the cheapest hotels available in Bristol I find it far exceeds the quality of other (mostly chain) hotels at a similar price point. The location is also excellent considering you are right in the middle of the uni and therefore very centrally located in the city.

I've stayed in a few different types of room here and they very massively in size. The standard single room is definitely a bit cramped and you can hear the rooms next door.

Great location, ideal for our one night stay, we were able to drop off our cases in the morning ahead of check in which was useful. Room was clean, nice decor, our twin beds were comfortable plus a nice shower with plenty of hot water. The hotel rang me a week before my stay to warn me that there was a function there on the evening of our stay so would move us to a quiet room. Our room was on the top (third) floor and didn’t hear anything

Small thing but I couldn’t get the hairdryer to work properly, seemed faulty to me. Mentioned this on checkout to be told they only work if you press some kind of sensor button whilst using it, which I have never come across before. So I would suggest bringing your own if you want to guarantee to be able to dry your hair stress free