Citrus Hotel Eastbourne by Compass Hospitality

The room is very spacious, clean, bed was very comfy, big window(I requested the room with big window) Not identical as the one in the photo but was fine by us. Good size flat screen tv, coffee machine and got the capsules from the reception. staff at the reception were very friendly, smiles on their faces 😎 and they were very helpful. Location was awesome, we loved it so much, restaurants were very close, walking distance, beach walk was very very relaxing..

2 things: Pillows were not very comfy, I have very sensitive neck and I had to sleep with it them. Breakfast: there should have been variety of milk; for example : oat milk ( my husband had the normal milk and he had stomachache for a while) no added sugar stuff for breakfast, options were very limited.

We had a great stay. Family studio was very roomy (grandchild 1 comment - "spacious", grandchild 2 comment - "excellent". Room has everything needed and was perfect for me and my 2 granddaughters. We had a bath with shower and temperature for us was fine. Contintental breakfast with coffee machine, juice and water, cereals, fruit, bread to toast with jams/spreads, mini danish pastries - plenty of choice. RECEPTION STAFF SUPER FRIENDLY AND ACCOMMODATING - a credit to the hotel. I know the prices here will increase as it now gets better and better so glad we stayed when we could afford it. Our stay was lovely.

Very minor gripe - The kettle had a short lead and no electric socket where kettle/cups etc placed so had to be plugged in at socket near bed or on floor. During our stay the radiator valve didnt work so room initially was hot and only 1 window opened to let a little air in. I would say that (due to our fault I believe) the sink blocked and I mentioned it to reception. Before I had time to sit down the maintenance man attended - sorted it out and also put on a new radiator valve while there. Now that is service!!!

Good location, near all facilities Pleasant comfort room, didn't want to leave the shower. Staff excellent, made us feel welcome from the minute we arrived, Could have had some biscuits with the tea and to have someone at the desk on leaving as I like to give my comments directly to the staff which is always been my custom to do so. (I liked the trike.) I would stay there again

Could have done with another chair since there were two of us. Toilet seat was too low. Could do with a night light

Great location & value for money.

The room was very cold. The staff did put the heating on when we asked them to, but it was off again when we were back there to sleep after 11pm. Our room was on the lowest floor of the hotel & overlooked the pavement, road & green which was fine although some privacy film on the lower half of the window would've been appreciated. Everyone can see in so we couldn't have the curtains open during the day.

Staff on arrival very friendly with booking in. room spacious and bed so comfy !! Very clean and bright , the soap and shampoo were lovely nice fragrance will definitely book to stay here again .

Only I could here people slamming doors. As in not shutting them quietly was a downside as it woke me up a few times.

It's the, Second stay here the room was beautiful thank you 🤗 very clean hotel room tidy and clean bed comfortable staff welcoming thank you, shower perfect and bath also , love your shower gels and hand soaps lovely fragrance, I hope you get more stars because your a lovely hotel and deserve good reviews 😊. Thanks again hope to be back soon all the best 😊

No complaints everything was perfect .

really pleased with the room great value great location only thing we was disappointed about was that we was hoping to have a cooked breakfast.Really nice helpful friendly guy that was doing the night shift.Did try to book again for the next night but was unfortunately fully booked

only thing was breakfast. It was really nice still just had hoped for a cooked breakfast. But still good.Lots of choice

Nicely located, room was much better than expected Guy on reception desk was an absolute joy. Very professional and always asked if we were ok and if everything was acceptable. Think his name was Lewis a credit to the hotel nothing was too much. We run out of t bags and rather than have us wait he bought them up to our room instead. Top guy

Amazing place to stay with family and friends. Very safe amazing sea view point. Staff is very helpful and supportive specially Louis. Louis is very polite, supportive and was always available with for all kind of requests. We really appreciate Louis and other staff members. Breakfast was also really very good and worth for money.

We arrived early and the hotel staff were able to get our room ready, so we could check in and freshen up before the event we were to attend, which was very helpful. All staff we encountered were very friendly and helpful.

The lift was a little rickety. Nothing else to complain about- we enjoyed our stay.