The room and bathroom is beautifully decorated, fresh and full of colour and relaxing to stay in. It was also very clean, which was great. Had a great time staying 5 nights.

Not the staffs fault but was noisy with the neighbours above and the street outside was busy with traffic all night and people singing and shouting in the early hours of the morning which was annoying while staying. Although this is out of the staffs control I can't blame them they where always available if and needed anything and friendly. I would stay in a room away from the street if I wss to stay again due to the busy, noisy street.

Property was great. Lovely comfortable room with kitchenette . Everything in kitchen that I needed. Clean and lovely decor .

Very noisy at night -difficulty sleeping

Unfortunately there was a problem with the apartment so we couldn't stay there. The staff were brilliant and relocated us to their sister Hotel at the Ropewalks in Seel Street. It was a superb room and all the staff were very professional and courteous. There was a quality breakfast cooked to order too. Highly recommended. I will definitely book again as the location is right in the heart of some of the main bars in Liverpool.

We were disappointed that we didn't have an apartment as planned, but our service and treatment by staff were so impressive.

Room was amazing. But didn't realise we were on top floor with a 3 Yr old. But facilities were fab.

Waited in the rain on step for access codes to get into building. We were told they would be available for 3pm check in. We had followed correct procedure, but had not Received links. several phone calls and waiting emails back 35 mins before we got in. Unnecessary and again not good with a tired grumpy 3 year old so not the best start to our visit but room was perfect. However be aware its a noisy corner. 3am before it quietened down on street below.

Stayed here for a hen do, and it was nice and local to all of the pubs & shops etc! Room had everything we needed, including cooker, fridge, microwave etc.

We were asked to pay a £50 deposit when we got on site, which we were never told about before our stay. It would have been nice to have been told this beforehand. I also thought a deposit would have been included in the booking price? I'm just hoping we get it back and we haven't been scammed. Aside from that we had no issues.

Great sized room and 2 large comfortable beds. Everything we needed for an overnight stay. Very clean . Towels & Tea towels provided. Nice clean Bathroom with toiletries provided. Everything we needed in the kitchen . Tea/ coffee/ sugar/ milk sachets provided. We were running a little late on checking out and the cleaning lady politely waited outside the room for us. Would definatly stay again.

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The location was good for restaurants, supermarkets and liquor stores, and pubs and bars. Frequent bus services were close by and the local train station was a 10-minute walk. Staff, when I did see them were friendly and helpful. Good water pressure and plenty of hot water.

The bed was uncomfortable for me as it was a basic mattress on wooden slats otherwise the bedding was fine. There wasn't a comfortable easy chair to relax on. There were just two dining room chairs, the window bench was okay for a few minutes. None of the windows opened, I know it is a historic house but it would be nice to have some form of air circulation. There wasn't a fan in the suite that would help on warmer days.

very very clean… nice white bed linen and towels…nice kitchen ( but needs a toaster) with enough utensils etc to cook.. excellent shower i like the Georgian building and interior too.. very grand hallway and big rooms with some original features. this is my third stay and I’m booked for another. the location is away from the city centre madness but easily walkable to everything.

can’t open windows a toaster would be nice

Fantastic room at an excellent price. Well appointed, clean, liked having a kitchenette and plenty of fresh towels. Enjoyed the front room a great deal.

There were nesting sea gulls above the bedroom window. I have now learned that Nesting sea gulls do not sleep, ever. And they kept me awake. This isn't the proprietor's fault, nothing to be done really. Next time I shall bring ear plugs.

Nice and warm, even the floor was warm. Comfy. Cute fake fireplace. Lots of towels.

The instructions how to pay and get codes are terribly bad. Three or four different ways how to pay, most of them outdated and wrong. Even the 'update' was wrong. Instructions how to get an extra form to fill in wrong. Lots of contradictory text. Very messy. Awful. A mains switch in the kitchen controls the bathroom light, but wasn't marked. Who would figure that out?