Clean staff reception staff lovely.

Entertainment friendly staff comfortable rooms loved the room being near to car park breakfast good and service was OK rooms cleaned regular

Nothing

Don't expect a boutique hotel. It's a beautiful, Victorian hotel, situated right on the seafront and has spectacular views of the bay. It's excellently placed for a stroll on the pier and a walk through the lovely town. The staff were terrific - they were polite and helpful. The bedroom was basic, but perfectly functional. The bathroom was dated, but it all worked - that's the main thing. The entertainment - in this case, Ging-a-Ling - were absolutely wonderful. Sure, they catered for a crowd of mainly OAPs, but their style was great and the songs were all known classics from the 1950s to modern ones, too - in other words, varied and terrific. If I were to stay in Llandudno again, I'd pick The Somerset.

We were told that we couldn't have evening dinner in the hotel - but that was because the room was only to accommodate those on coach holidays, and due to Covid-19 the room was set up accordingly. Mind, there are loads of terrific eat-outs in Llandudno, so that wasn't a problem.

Very clean , welcoming staff couldn’t fault it at all highly recommend

…..

Excellent view of the sea side

I liked location. Friendly staff and clean hotel

Room very small Depressing view. Tiny tv

Excellent location right on the esplanade, easy to find & parking at rear of hotel, easy flat access to high street shops. The staff were friendly & helpful & we thought the hotel was good value for money.

We couldn't get wi fi signal in our basement room & the phone in the room didn't work. Also we couldn't buy meals at the hotel. Sometimes there was quite a lot of noise from the outside. Two of the towels provided were stained, but promptly replaced.

All the staff were really good; bar staff remembered my drink and room number (sometimes when I couldn't!!) and the location is brilliant.

Breakfast times were limited - only between 0800 - 0830. I think it was because they deal mainly with tours which get out quite early. I like a lay-in so never actually sampled breakfast. Plenty of places nearby to get later breakfasts if necessary (Wetherspoons is about five minutes even with Mum!)

Breakfast is not applicable.

We occupied room 008, which was underneath the ballroom, hence quite noisy from 8-11 pm. No breakfast was offered, therefore, we had to supply our own.

Good location, close to town and pier.

Due to unforeseen circumstances cafe wasnt open and bar didn’t open in the day so nowhere to get a drink in the hotel during the day.