The service was great. The people working there were very kind. I went travelling on my own and felt safe in the hotel and in the area. I would recommend.

This is out of pure laziness, the room was at the very top of the hotel and there are no elevators. I got used to it immediately but after walking around London the last flight of stairs were often a struggle. However, the place is clean and original.

Everything is spotlessly clean and well kept. The ladies are exceptionally friendly, always willing to assist and make your stay enjoyable. The location is perfect, close to Hyde Park, numerous bus routes and 3 Underground lines. Plentiful breakfast, cooked on request, not left in warmers, very good fresh fruit. Excellent value, ideal for me.

Sound can carry through thin walls, although some people would be noisy anywhere. Water flowing through basin taps in rooms can be loud. Not sure how this could be fixed, or even what causes it. But all these are minor, far outweighed by the many things done so well.

Very good location and on arrival was shown all around the property and everything explained. The staff on reception were exceptional and very helpful, helping me with a Royal Mail delayed letter. The ladies on breakfast duty were always smiling and cheerful. My room was great, the hotel was nicely furnished. My room didn't have en suite but the common wash room was kept spotless, with an excellent shower. Breakfast was good and included a cooked breakfast. Room cleaned daily. Queensway tube station about 4 minutes away. Storage of cases before and after the stay was not a problem. I will be back! Thank you

Nothing.

I had booked this some time ago. I wished I'd known that my flight delay allowed me 2 more days in London - and I would have stayed here longer. Great value for money and a convenient location next to Hyde Park.🙂 72QT provides a valuable service to the Latvian expat community, but also others on reasonable budgets who are past hostel dorms. 72QT's complimentary breakfast for guests and their flexibility re: baggage stowage, ... and just hospitality, overall, were most appreciated. Value for money here that cannot be beaten in London. I shall return!

Very little, actually. Shared washrooms could be expected in this price range for London accomodation. Additionally, the bed was a bit bumpy, and the base board could use some painting. Mention that there are stairs. Both rooms were clean.

Great location close to Queensway and Bayswater underground. Hyde Park is on the doorstep. Safe and relatively quiet location. Comfortable room and bed (single). TV and kettle nice to have. Breakfast is included and was very nice. Bacon, egg, beans, hash brown, mini croissant, along with toast, cereal, tea, coffee and juices. Overall great value for money!

A minor inconvenience - some rooms share a bathroom so a small wait may be required for the shower in the morning. However, everything was very clean, and there is a sink and mirror in the single rooms. Not a big issue. Breakfast could be a little bigger - there's only one of each hot item, but it's still great value for money considering the room rate.

This is budget hotel and was perfect for my needs. The staff were extremely friendly and helpful. My room was spotlessly clean, as was the shared bathroom. You could have “eaten off the floor,” in both places. The breakfast was extremely good served by a very energetic lovely lady who was vigilant as to ones needs, There was cereals, toast galore fruit juice and a coffee machine which was amusingly slow to produce coffee. The cook made a delicious cooked breakfast. Overall there was nothing to complain about whatsoever. I will be using this hotel the next time I have to go to London and stay overnight. Thank you everyone.

Nothing!

I have stayed here several times. The neighborhood has gone done a bit and is a little noisy, but seems safe. It is very close to several tube stops so that is great, and about 10-15 minute walk to Paddington Station. They do not have air conditioning so that may be an issue with some people. You also have to share a bathroom and shower, but there is a sink in the room (the bathrooms are very clean, although they need hooks in the rooms and the shower rooms for your towels). The staff is amazing and very nice people.

The biggest issue I have (and it is throughout Europe) is that when it is hot they still only provide a winter duvet instead of even a simple sheet, therefore, it is a little hard to sleep in warmer weather.

My third stay here and I'll come back if I visit London again. Top location, right next to Hyde Park. Rooms are comfortable and very clean. Breakfast included in the room fare which is a nice bonus. They've added a new coffee machine to the breakfast area and I enjoyed a fantastic cappuccino every morning. Staff are very kind, they managed to accommodate whatever requests I had.

It's an old building and as such there are a lot of stairs and no lift. Furniture is a bit old and tired but it's well maintained and clean, and that was all that mattered to me. Bottom part of the windows is locked, I had to go up on a chair to open up the top part.

Friendly staff, comfortable and clean bed, clean room. Very good bed and breakfast for such a great prize. Breakfast was just enough, nothing more, nothing less, and just 3-4 minutes walk to Queensway Underground station. Loved the generous amount of tea- and coffee/milk in the room, and I had the toilet/shower just outside the room. Some people might say the furniture is a bit worn out, but I didn't expect more from a two star place, and the place has a charm. I was prepared for London standard with cold rooms and paper walls, so I brought extra socks and earplugs, so I slept well.

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The Hotel is literally across the road from Hyde park and Kensington Palace. Very easy access to the V&A and National History Museum if you don't mind a 20 min walk through the park. There's also 2 tube stations (Queensway and Bayswater) which give you access to the Dsitrict, circle and Central lines), just 2 streets away. The staff were super helpful, kind and friendly. Breakfast (cooked and cold options) was great. There were shared bathrooms but these were always free when we needed them and there are extra toilets. All facilities were spotless and bathrooms/toilets were modern. The bed was comfy and there was a large upright fan which we were grateful for in the night, as it was warm. Hotel also happy for you to store luggage/bags before check in and after check out. All in all, a great stay. Would definitely use again!

Not much to report here, to be fair. If I had to picky, I'd say the TV signal wasn't the best and there weren't many electrical sockets in our room (and the one nearest the bed was behind a cabinet which made plugging in chargers etc a bit awkward). But that's about it.