The room was as in the booking description. The staff was friendly and helped with everything I asked for. The location is great, quiet area, close to the tube. There are many cafes and also supermarkets around. The noise of the tube didn't bother me at all. The room was cleaned every day. The bed was very comfortable. There were tea and coffee making facilities. Yes, the room is very small, but this is also something that is written before booking. What was not comfortable was the sink, very uncomfortable to wash your face. There was some mold in the shower. Full value for money. My stay was comfortable and pleasant, many thanks to the hotel staff.

The air conditioner enters ventilation mode every ten minutes and does not return to cooling, only if restarted. The sink is uncomfortable.

Amazingly convenient location. Not even 2 minutes from Earl's Court (direct connection to Heathrow via Piccadilly Line). Very friendly and accommodating staff. Room was suitable for a weekend stay, nothing per se to complain about (typical British hotel with certain age). Generally a nice area and a lot of things to see/do in walkable proximity. Enough power sockets throughout the room.

The walls of the shower could have been cleaned more properly. Be aware that the bathroom for single rooms comes by quite small.

the property looks like three houses that have been turned into a hotel. space is at a premium and the decor is dated.🥴 Short walk to underground 👍 and a pleasant walk to Museums, Albert Hall and Harrods. 👍

I thought that there was nothing really to dislike. other than the double room was very small. although they had crammed all necessary amenities. bathroom, coffee, TV and one wardrobe to hang coats. we had to live out if our suitcase’s for three days and use the ( very comfortable ) bed to use our cases. the breakfast was ok if a little expensive at £12.

The staff were very friendly and more than happy to help, including the cleaning staff. The rooms were a decent size and the facilities were decent. Appreciated the ironing board and the iron. The location is brilliant- close to shops and bars.

The room had been damaged a little, part of the wallpaper was badly torn and a tile on the bathroom floor was cracked. Also, the elevator wasn't working during our stay.

Stayed here almost 2 months, and it was brilliant with incredibly helpful and kind staff😍

The hotel is easy to find, on a quiet street close to a main thoroughfare, very close to the tube station. Staff were lovely - friendly, kind, helpful, polite. The room was better than I'd expected for the price. I was very grateful for an affordable, comfortable, peaceful single room in an absolutely ideal location. Plenty of hot water, decent shower. I'd definitely stay again

I wouldn't recommend to people requiring mobility aids, just because of the steps and the slow lift. That's all. The hotel was 100% ideal for me

I had read a few negative reviews online so wasn't sure what I was going to get, but I was pleasantly surprised. Upon arrival the receptionist was polite & helpful and even arranged for us to be escorted to our rooms to make sure everything was ok. Yes the rooms are small but they are completely adequate for what I had booked it for (one night in London for the BIA's). The room was clean, the water was hot & the bed was comfortable! The location to the station is fantastic, if I needed to be in that area again I would definitely rebook.

Out of the control of the hotel but building work taking place opposite the hotel so it's a little noisy in the morning.

Location was great near tube station. Room was perfect for one Staff was very friendly and helpfull Awesome that I could stow away my luggage after check out

The heat was on and I couldn't change the setting. Fire alarm went off, one of the days. But I guess I can count that as an adventure TV was defect one of the days

The location is great. You only walk 2 minutes to get to the subway. The staff was friendly and helpful.

Since the location is next to a street full of restaurants, the smell of food was very intense. But you get used to it… The first room we got was way smaller than in the pictures and it was next to the lift, so we couldnt sleep very well because we heard everyone who walked in front of the door. The neyt day I asked if we could get another room and the staff was understanding and changed our room.

The staff was nice and attentive and always willing to help. The hotel has a good position in West London. The room was clean and the shower was working well. I had a positive stay.

The rooms are small. The bed was small as well, but not uncomfortable. They could renew a bit. As many other hotels in London, a bit overpriced.