Very good hotel for leisure trips. Situated very close to Paddington railway, tube station (about 10 minutes walk) and to local bus services. Perfect location, quiet hotel and very close to Hyde Park and to Central London with shops and restaurants. Buffet breakfast was delicious. The staff were great and especially at breakfast were so friendly, helpful and real professionals. The room was clean and the beds were very comfortable. Everything was fine, would definitely stay there again.

Nothing at all

The staff was nice the room was fine, no noise at all

The hotel has a lounge where you can make coffee, which had pretty much 0 cups, 0 knifes, 0 folks, no snacks, no nothing literally 2-3 tea bags and one cup for the entire hotel. The hotel needs to sell snacks, items, sweets, like a little stand with things you can buy, also some cups, knifes, folks for customers to use, the hotel lonuge needs equipment for customers to use.

The location was good relative to access to the tube station /Paddington, Restaurants and general shopping area. I must note that the faculty was very clean and serviced daily. The harsh pungent detergents which are used by many London hotels seems not used here.

I think and have gotten used to having soap available for showering provided by the hotel but only hand washing soap as available so body soap had to be purchased. We always carry out own toothpaste as standard practice. I think that small safes in each room would be a good addition for passports and other valuables.

Despite the 3-star status of the hotel, it left only positive feelings. I stayed at Orchard Hotel for 3 days in June. The check-in process was very easy, and the reception area looks better in real life than in the photos. The room was clean and well-lit, and the new, efficient lift quickly brought me to my floor. The room was tiny but spotless and well-equipped, providing everything you might need: towels, a desk with a chair, a wardrobe with hangers, a hairdryer, and a couple of glasses for water. While you do need to bring your own shampoo and shower gel, I was prepared for that. The reception is only open during certain hours, but the hotel itself operates 24 hours a day. Despite returning very late (4 AM) each night, there was always someone available to open the door for me. My room had a tiny window with a view of the backyards, and it was very comfortable for sleeping. The area around the hotel is clean, safe, and conveniently located. Although I didn't attend the hotel breakfasts due to early hours and mediocre reviews, I found a nearby M&S food shop just 5 minutes away, where I always had my breakfast. Lovely! I would definitely stay here again.

The room is way too small but still very compfy, pricy in summer

When I booked room for 3 I expected a double bed and a single bed, I was very pleasantly surprised when we got a room with 3 comfortable beds, and nice warm blankets (we visited in November so the weather was rather cold and rainy). The bathroom was small but everything you need is there, we got fresh towels every other day which I appreciate because there is no need to change every day. The room was very clean and was cleaned every day. Personal was very friendly and helpful, breakfast ladies even offered to toast us our gluten-free bread. The surrounding is very quiet but public transport was also close. Stores with food, souvenirs, and restaurants were within walking distance (tens or hundreds of meters) and Paddington station is 5-7 minutes. We very much enjoyed the stay and would stay again.

The only disadvantage was breakfast, the breakfast room is really small and we had to wait for a table 2 out of 4 days. Also, the breakfast is made out of 1 type of cheese and ham, jam, butter, and boiled eggs, and that repeats every day. The coffee was reasonably good. In the room I missed a little a kettle for tea or coffee and minifridge.

The location was the beat part since it was a 5 minute walk to Paddington Station. The bed was comfortable, and the shower was spacious. We didn’t get to try the breakfast. The staff were also friendly.

The windows faced directly into other rooms because of the L-shape. The bathroom window faced another room, while the bedroom window faced a completely different room. As a result, I could see into one of the other bedrooms from the bed, which was a bit strange. They changed the sheets everyday but not the towels? That made no sense to me.

The location. Was walking distance of most things. Tube close by etc.

Shower head didn’t fit on stand so had to hold it to shower. Plug socket was broken, didn’t let you plug in the head. Would have liked a kettle in room. The door was very stiff when pushing down on it. Would have liked more information on breakfast choices e.g what it consumes of. Room could have done with a useful booklet filled with things to do close by, recommend food places etc. Very noisy sleep due to traffic.

Great location. Easy for tube, buses, and close enough to walk into central. Free parking.

The mattress was a bit too soft, it felt like you could slide out of bed.

Room is small but cozy. Bed is very comfy, pillows good and enough. Lot of sockets, also near the bed. I particularly appreciated the bed basically on the window, so you can overlook the street. One day I had to work from the room, and it was quiet and peaceful. Position is good, as it's close to Paddington Station (trains, bus, subway) & 10 min walk from Kensington Gardens.

Not my case, but probably it's not fully accessible or, if stairs are problematic for you, you should check before, as there might be 2-3 steps for accessing the hotel and reaching your room.

Large spacious rooms - I wanted a double but they only had twins at the time which actually worked out me having a larger bed pushing them together. Lovely shower Nice view from bedroom window and nice big window. Nice big lift with mirror.

No tea and coffee facilities in room. Going downstairs to make coffee in the morning was too time consuming when you’re in a rush to get ready then they also have signs saying you then cannot take your coffee to the room. frustrating and doesn’t make sense. Breakfast I believe was only for 1 hour 15 mins and way too early 7:30-8:45. it should be until at least 10:30am. A little too far from Paddington station as I would like but walking is good for you right! but also not that far either, definitely manageable. Price was ok.