From the onset the staff were very friendly and helpful. This continued throughout our stay. The room was a nice size and had the average facilities for this type of hotel. Access was easy with a key card for the main door and yale key for our room. The room was cleaned each morning to a good standard.

The en-suite was a little on the small and tight size. The restaurant breakfast room was quite small and each morning their were people queuing up to find a place to sit down and have breakfast. Some of this was down to the people already in not sitting in a way for others to share their table. In other words 2 people sitting at a table that could sit 4 but they sat in such a way another 2 people could not sit down easily.

Desk staff good, i had requested as few stairs as poss, they had done this but apologised as was in annexe not main building - not a problem, so did their best, many thanks, much appreciated. On last night could not locate remote for tv, i hardly use it, probly there but i could not see it, no hand towel, but i suppose is better for planet, bathroom 'pod' in my room cramped shower, clean room, breakfast a bit thin, room very clean, decent decor, always plenty hot water for shower - this can be a prob in many hotels from my experience - no shampoo so make sure you have some, i always do anyway, good location, handy for local facilities, only a short walk, 7 to 10 mins to tube platform depending which way you go, my tip is that Praed street entance is best, paddington main much longer, all staff helpful, overall a positive experience, will doubtless use again

Great location and had a parking space available for £15 a night

It was the smallest bathroom I’ve ever seen! More of a wet room really. The toilet was practically in the shower 😅 Also, we were put in the overflow hotel round the corner so would have had to go back to the main hotel for breakfast which finished at 9.15, which I thought was a tad early for the weekend, so we never made it. Also, there was a cigarette smoke smell in the hallway 🤔

Good location, room was small but you got everything you need. Close to Oxford street, cafes and restaurants. Close to busses and underground as well. Breakfast was fine. Polite personnel, possibility to borrow European charger adapter.

As we used the room only for sleeping and taking a shower, nothing really to complain about. Maybe that keyholder was too big to carry with you all the time, but we could probably leave it at the reception as well.

Breakfast was certainly very adequate considering what we paid which was a lot lower than pther hotels. Staff friendly. Room basic but comfortable which was exactly what we were after as using as a base for our visit. My only critism would be no tea or coffee with the kettle and cups but we could have easily solved that if we needed to.

Nothing. It was very good. A great find.

This is a 2 star hotel so we knew when booking that it would be basic, but the hotel room was everything we needed for a night's stay. It was clean, the bed was comfortable, the room had a hairdryer and hangers for clothes. The receptionist was also very helpful and the breakfast was filling.

The rooms are not very soundproof, so we could hear other people moving around, but luckily we didn't have any noisy neighbours.

Location, location, location. The hotel does provide a small fan that helps, but not by limited Breakfast (cereal, toast and cheese slices). British Tetly tea is fantastic.

No air conditioning. The hotel does provide a small fan that helps, but not by much. No shampoo is provided either. I wouldn't take any room on second floor above room numbers 244 as there is no elevator and its lots of steps involved. Since its purely a tourist hotel, carrying a suitcase becomes challenging.

Perfect location close to Hyde Park. Breakfast was simple, but tasty. Despite the fact that beds were older than us, we were sleeping very confortable.

Hotel is very outdated and not very clean. We didn't like the smell of marihuana and cigarettes. There is no elevator and it can be the problem for older people to climb up to the 5ta floor.

Fab hotel for the price, a 10 minute stroll from Hyde Park and 3 Minutes to Paddington. Reception staff really friendly and helpful. Good selection of cereal, toast and cheese for breakfast. Definitely staying again 😃

The rooms are clean and comfortable but some fixtures are showing their age but for that price it's really good value.

Internet worked fine. Breakfast was ok (toasts, ham, cheese, coffee, cereal). Always got hot water. Place is ok, since you know you are booking a budget place to spend the night. Location is great, 200 meters away from Paddington St.

Lots of stairs and no elevator. Bathroom is really small.