Really cute rooms. Very close to Paddington Station. And thankfully there was air-conditioning during the hot streak in London.

There is no elevator, so you have to carry your bags to your floor. No assistance was given. Rooms are a little small. Shower is very small. Pillows are very hard.

Location (the hotel is located not that far from Paddington station, from which you can go to anywhere in the city, including Heathrow airport)

In the mornings we could hear a woman from behind the wall (most likely a permanent resident) shouting something like "1, 2, 3, woo woooo!" - most likely from working out/dancing. I don't complain though, it was pretty funny to hear that "woo woooo!" part. :D And the location of the hotel is just great.

Great location just a 10 minute walk from Paddington Station. The room overlooked the road at the front but was very quiet and we got a good night's sleep every night. The beds were comfy, all the staff were kind and welcoming. The air con was a huge relief for us. We left our bags before we checked in, and after we checked out so we had longer to explore London on these days, staff very accommodating. Would recommend!

There's no lift due to the type of building it is - however I asked to be on the 1st floor if possible due to physical limitations and that request was granted.

Location was great, near to Hyde Park, plenty of places to eat Room was a little bit small but ok for sleeping and dressing in. Beds were really comfy. Only negative I have is that our room was on the very top floor and there is no lift in this property so just several flights of stairs to climb...Great for building up your cardio...but I thought I was gonna have a heart attack by the time I'd gotten to the top...took me around 10mins to recover after I'd reached the room! But apart from that, I was very happy with the room and the hotel in general. I would stop there again, even if I was on the top floor again. Great to see the sun rising over the rooftops in the morning

The stairs!

Staff very friendly, breakfast great, room booked for 3 and we had a double and single bed not a bed settee

No lift, they did move us to a lower floor when they realised one of our party was not very mobile without us having to ask though. The room could have done with a chair and a couple of extra pillows (though to be fair we did not ask for extra pillows I expect they would have given us some if we asked)

very good position, room was very good for the London standard (I visited it 20 times in the last 12 years so I have quite a lot of experience). the bathroom was very large and new considering the average size in the city. we were in room 37

nothing, the room was very hot in may but air conditioning was provided. the only negative thing was that the structure has no elevator and when arriving is hard to climb so many stairs with heavy luggages. we knew it because of other feedback and considering the positive aspects, if someone has a good physical condition, the climb is not to bad

The hotel is amazing although quite small one but very clean and feels like home. The reception guys were awesome, gave us some tips on where and how to go. Location is very good right at Kensington gardens and few steps from 2 subways with different lines. Breakfast is simply awesome, beyond expectations for London including hot meal and fruits. Ensuite bathroom with toiletries. There is a kettle and tea/coffee set in the room. And quite important you can leave your luggage before check-in/ after check-out if required

We liked everything, the only thing is a small room but we knew about it, and anyway you do not come to London to spend time in the room

I will be staying here again! The location was amazing! Sometimes at night you could hear people outside, but with the location that is expected. The hotel itself was quiet and clean. The staff were so kind! The room was small which I knew it would be from the description, but looked exactly like the images. Bonus for me was the full size blow dryer. It had lots of storage space as well.

I don’t believe anything could have been better. I would have liked to have the water bottles restocked as I only got them on the first day.

Great location ,really helpful,polite and engaging receptionist ( i forget his name but he was from the Phillipines) Room and bathroom were spotlessly clean. Bedding was very clean and fresh Shower was good Bed was really comfortable and slept well . Did not try breakfast - but looked good and dining room looked quirky ,bright colours and inviting

The colour and style of the carpet ( grey and drab - did nothing for the hotel and i think would really improve the look if it were changed )

The hotel is in a good location, it is close to Paddington Station for trains and the tube, plus some of the tourist stuff is within a walkable distance - Hyde Park, Oxford Street, Marble Arch. The hotel is located in a one-way street so, although convenient for getting around, is actually very quiet - we were 2nd floor looking out onto the street and we were not disturbed at all over night. It is a budget hotel but the receptionist explained everything, was very polite and interested in our visit. When we checked out he remembered the reason for our stay and asked about it - I only expect that sort of interest in a more expensive hotel. The breakfast was good and all the staff we had dealings with were friendly and polite. The hotel was clean too. I would happily stay there again.

There is no lift