Pettifers Freehouse Hotel

Breakfast was great. Location was good. Our cottage was nice and clean. Perfect for our family of four.

The heating in our room wasn’t working but the lady at the desk was very helpful when we asked for it to be sorted. We were also given a portable heater. The staff who was at reception when we checked wasn’t smiling, didn’t seem friendly and accommodating. She was the same one who served our breakfast and never smiled. She looked very unhappy. Please remind your staff to smile more often at guests as it can make a very big difference.

Location suited us perfectly for Cotswolds. The colourful entrance and bar area photos showing the settees and relaxing area appealed to our taste, looked great and didn’t disappoint when we arrived. All of the staff (reception and dining area) were really helpful, chatty and friendly. Our room was a comfortable large double with a super king size bed and en suite. The breakfast was cooked to perfection and there was sausage for our dog too, who was allowed access to all hotel areas. Plenty of car parking available and a grassed area to allow our dog to stretch her legs. We would certainly stay here again. Thanks very much Pettifers.

The following narrative isn’t about what I didn’t like but refers to observations I made during our stay. There were a couple of areas that need a little bit of TLC to improve on what is a great hotel ie entrance door porch area wallpaper, no en-suite window blind, dining table top surfaces were scratched & worn.

Both me and my dog were made so welcome. She was wet and very muddy when we arrived, but, when I asked, we were given access to a hose, and lent towels to clean her off before going to our room. The toom was tastefully decorated, the bed was super comfy and the shower was powerful with plenty of hot water. Dinner was simple and tasty. On recommendation by the host we headed into Tetbury for the wool sack races the next day which was unusual and fun. Definitely recommend Pettifers.

Breakfast was a bit disappointing. I ordered coffee, but it was ages before my order for breakfast was taken. I wasn't offered toast (which possibly could be available at the buffet table?) and when I asked for some, it came late and cold. The dog didn't get the sausage she was promised either, but I can understand that being forgotten.

Pettifers is a country pub we chose solely for its locational convenience but turned out to be much better than we expected. Well furnished and with real character, and good food much better cooked than your average country pub, provided by a very professional operation run personally by Neil. Our upgraded room - not requested but provided at no extra cost - was comfortable and well furnished and beautifully quiet. Having stayed previously at other more pretentious and expensive hotels nearby we will have no hesitation in preferring Pettifers when in the area.

Nothing.

The hotel was very close to the venue we were at for a dog show. The car park was at the back of the property so our vehicle & dogs were safe. The hotel is dog friendly & welcomes well behaved dogs with open arms. The food was excellent. The staff are very friendly, helpful & welcoming. There is a public footpath opposite the hotel. Ideal for walking the dogs. We met villagers & they were friendly & interested in our dogs. All in all an excellent weekend away. Thank you.

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Welcome was friendly, dinner was excellent and so was breakfast. Our stay was during heatwave so we enjoyed the eating our dinner in the garden which had a good selection of tables in the shade, much appreciated. Room was spacious and was also thankfully shaded and so relatively cool. Hosts provided room fan so that helped the warm night

Room was lovely with patio doors opening on to the terrace outside. Slight drawback was that as the room was ground floor I needed to keep the curtains closed for privacy, which limited airflow from the window beside the patio doors, but in cooler weather, the good quality thick curtains would be perfect!

The tasty dinner in the bistro, and good breakfast, and a family room with 1 double bed and 2 singles, which is rare to find, but essential for 2 teenage children.

The double bed was too soft for our liking, and the plumbing suffers from water hammer in the building (courtyard rooms). The first of 2 breakfasts was poor in terms of mix up and forgetting or orders, etc and availablity of various items, but the second breakfast made up for it.

The staff were extremely friendly and helpful from reception through to check out. They even went to exceptional lengths to find some lost spectacles. The service was superb and nothing was too much trouble.

The strange set up whereby you could not charge drinks to the room and the bar closed at 10.15 even for residents. The unfortunate items that had not been delivered including butter for breakfast one morning.

The staff at Pettifers were so welcoming and friendly, nothing was too much trouble. The room was a good size, light and airy also a brilliant shower! We had the best 3 nights sleep in the most comfortable bed. Breakfast was wonderful, great selection and service. Ideal Cotswold location, we were sad to leave and would definitely stay again.

The room/decor was perhaps a little tired in places but still functional and perfectly adequate for our needs. This didn't affect our stay in the slightest.

The staff were welcoming and helpful. The bed was huge and comfortable. The room was quiet with views of the garden with up to date magazines about the area. Breakfast was tasty and excellent value as included in the room rate.The waitress was very efficient and the eight breakfasts ordered by our group members all arrived at the same time and were delicious. The seating area, restaurant and bar were well laid out and comfortable. Also, there was a large car park and an attractive pub,The Potting Shed,and The Old Rectory a short walk away.

The corridor leading to the bedrooms would benefit from renovation.